Embark on a journey with Walmart Pharmacy Mount Olive North Carolina, a local healthcare hub that’s more than just a place to pick up prescriptions. It’s a cornerstone of community well-being, a place where health meets convenience, and where every visit promises a touch of personalized care. From the bustling aisles of Walmart, a dedicated pharmacy team stands ready to assist, offering a blend of professional expertise and a friendly, approachable atmosphere.
Imagine a place where your health needs are met with efficiency and a genuine desire to help, a place where your well-being is truly valued.
We’ll delve into every aspect, uncovering the essentials: from the exact location and hours to the services offered, ensuring you have all the information at your fingertips. Discover how to effortlessly transfer prescriptions, explore the array of over-the-counter options, and meet the faces behind the counter – the pharmacists and technicians dedicated to your health. We’ll examine customer experiences, provide insights into the refill process, and even compare Walmart Pharmacy with other local options.
Prepare to explore special programs, accessibility features, and the secrets to maximizing your experience. Get ready to discover a pharmacy that is more than just a place to pick up medicine; it’s a partner in your health journey.
Location and Contact Information of Walmart Pharmacy in Mount Olive, NC
Finding the right pharmacy can be a crucial part of managing your health. Understanding the location, hours, and services offered by your local pharmacy is essential for accessing the medications and care you need. This section provides comprehensive information about the Walmart Pharmacy in Mount Olive, North Carolina, ensuring you have all the necessary details at your fingertips.
Physical Address
The Walmart Pharmacy in Mount Olive, North Carolina, is conveniently located at: 1201 N Breazeale Ave, Mount Olive, NC 28365. This central location makes it easily accessible for residents of Mount Olive and the surrounding areas.
Contact Information and Hours of Operation
To reach the pharmacy, you can call them directly at (919) 658-4991. Knowing the hours of operation is vital for planning your visits and ensuring you can pick up your prescriptions when you need them.The Walmart Pharmacy in Mount Olive typically operates with the following hours:* Monday to Friday: 9:00 AM to 7:00 PM
Saturday
9:00 AM to 6:00 PM
Sunday
10:00 AM to 5:00 PMPlease note that these hours are subject to change, especially during holidays. It’s always a good idea to call ahead or check the Walmart website for any adjustments to their holiday schedule. This ensures you’re not caught off guard and can still access the pharmacy services when needed.
Services Offered
Walmart Pharmacy in Mount Olive provides a range of services designed to meet your healthcare needs. From filling prescriptions to offering vaccinations, the pharmacy strives to be a one-stop shop for your health.Here’s a list of the services available:
- Prescription Filling and Refills: You can conveniently fill new prescriptions and request refills for your medications. They offer online and mobile app options for prescription management, making it easier to stay on top of your medication schedule.
- Vaccinations: Protect yourself and your family with a variety of vaccinations, including flu shots, COVID-19 vaccines, and other immunizations. Check with the pharmacy for the current vaccine offerings and availability.
- Medication Counseling: Pharmacists are available to provide medication counseling, answering your questions about dosages, potential side effects, and drug interactions. This personalized attention can help you understand your medications better and improve your overall health outcomes.
- Over-the-Counter Medications and Health Products: In addition to prescription medications, the pharmacy stocks a wide selection of over-the-counter medications, vitamins, and health products. This makes it convenient to pick up anything you need for common ailments or preventative care.
- Specialty Pharmacy Services: Some Walmart pharmacies may offer specialty pharmacy services, which cater to patients with complex medical conditions requiring specialized medications and support. Inquire at the Mount Olive location to see if these services are available.
Pharmacy Services and Offerings: Walmart Pharmacy Mount Olive North Carolina
At Walmart Pharmacy in Mount Olive, we strive to provide a comprehensive range of services designed to make managing your health as convenient and stress-free as possible. From easy prescription transfers to specialized programs and a wide selection of health-related products, we’re here to support your well-being every step of the way. We understand that navigating healthcare can sometimes feel overwhelming, and that’s why we’re committed to offering personalized care and helpful resources to meet your individual needs.
Transferring Prescriptions
Transferring your prescription to Walmart Pharmacy in Mount Olive is a straightforward process. We’ve streamlined the procedure to save you time and effort.To initiate a transfer:
1. Contact Your Current Pharmacy
Obtain your prescription details, including the medication name, dosage, and the prescribing physician’s information.
2. Reach Out to Walmart Pharmacy
You can visit us in person, call us, or use the Walmart Pharmacy app to request the transfer. Provide us with the information you gathered from your previous pharmacy.
3. We Handle the Rest
Our pharmacy team will contact your previous pharmacy to facilitate the transfer. You’ll receive a notification when your prescription is ready for pickup.We understand the importance of timely access to your medications, and we work diligently to ensure a smooth and efficient transfer process.
Specific Programs and Services, Walmart pharmacy mount olive north carolina
We offer several specialized programs and services to assist you with managing your medications and optimizing your health. These programs are designed to provide added convenience and support.* Medication Synchronization: This program allows you to synchronize your prescription refills so that all your medications are ready for pickup on the same day each month. This simplifies your medication schedule and reduces the chances of running out of your prescriptions.
Imagine a calendar where all your medications align perfectly, making it easier to stay on track. This can be especially helpful for individuals taking multiple medications.
Adherence Packaging
We offer adherence packaging, also known as blister packaging or multi-dose packaging, to help you take your medications correctly. This service packages your medications by the dose and time of day, making it easier to adhere to your prescribed regimen. Think of it as a pre-sorted pill organizer, eliminating the guesswork and potential for errors. This is particularly beneficial for those with complex medication schedules or those who may find it challenging to manage multiple medications.These programs are designed to enhance medication adherence and simplify your healthcare journey.
Availability of Over-the-Counter Medications and Health-Related Products
Walmart Pharmacy in Mount Olive offers a comprehensive selection of over-the-counter (OTC) medications and health-related products to meet your everyday needs. We aim to provide a convenient and affordable shopping experience, with a wide range of options to support your health and well-being.Here’s a glimpse of some of the products you can find:“`html
| Product Name | Description | Price |
|---|---|---|
| Advil Pain Reliever | Provides temporary relief from minor aches and pains due to headache, muscular aches, the common cold, toothache, backache, and menstrual cramps. | $8.97 |
| Benadryl Allergy Relief | Offers relief from allergy symptoms such as sneezing, runny nose, itchy throat, and watery eyes. | $7.98 |
| Band-Aid Brand Adhesive Bandages | Provides protection for minor cuts and scrapes. Available in various sizes and types. | $3.47 |
| Tylenol Extra Strength | Offers fast-acting relief from headaches, fever, and minor aches and pains. | $10.98 |
| Crest Toothpaste | Provides cavity protection and freshens breath. Available in various formulas. | $3.97 |
| Flonase Allergy Relief | Provides 24-hour relief of both nasal and non-nasal allergy symptoms. | $19.97 |
| Ensure Nutritional Shake | Provides complete and balanced nutrition for adults. Available in various flavors. | $9.98 |
| Vitamins and Supplements | A wide range of vitamins and supplements, including multivitamins, Vitamin D, and probiotics. | Varies |
“`Please note that prices are subject to change and may vary. We regularly update our inventory to ensure we have the products you need.
Staff and Personnel at the Mount Olive Walmart Pharmacy
The Mount Olive Walmart Pharmacy thrives on the dedication and expertise of its team. From the pharmacists who meticulously oversee medication dispensing to the technicians ensuring accuracy and efficiency, each member plays a vital role in providing exceptional patient care. The collective experience and qualifications of the staff contribute significantly to the pharmacy’s reputation for reliability and professionalism.
Roles and Responsibilities of Pharmacy Staff
The pharmacy staff at the Mount Olive Walmart Pharmacy operates as a cohesive unit, with each member contributing to the seamless delivery of pharmaceutical services. Their distinct roles and responsibilities are crucial for maintaining operational efficiency and ensuring patient safety.
- Pharmacists: Pharmacists are the cornerstone of the pharmacy’s operations, holding ultimate responsibility for medication safety and efficacy. Their duties encompass:
- Verifying prescriptions for accuracy and appropriateness.
- Counseling patients on medication usage, potential side effects, and interactions.
- Overseeing the dispensing process to ensure accuracy.
- Providing clinical expertise and guidance to both patients and other healthcare professionals.
- Administering vaccinations and other immunizations.
- Pharmacy Technicians: Pharmacy technicians work under the direct supervision of the pharmacists, assisting with various tasks to streamline the dispensing process. Their responsibilities include:
- Receiving and processing prescription orders.
- Preparing medications, including counting, pouring, and labeling.
- Managing inventory and ordering medications.
- Handling customer service inquiries and resolving issues.
- Operating pharmacy software and equipment.
- Other Support Personnel: Beyond pharmacists and technicians, other support staff contribute to the pharmacy’s smooth functioning. These may include:
- Cashiers, responsible for processing payments and assisting with customer transactions.
- Pharmacy clerks, assisting with tasks like stocking shelves and maintaining the pharmacy’s cleanliness.
Experience and Qualifications of Pharmacists
The pharmacists at the Mount Olive Walmart Pharmacy bring a wealth of knowledge and experience to their roles, ensuring patients receive the highest standard of care. Their extensive training and dedication to continuous learning are evident in their approach to patient interactions and medication management.
Pharmacists typically hold a Doctor of Pharmacy (PharmD) degree, a rigorous program that requires several years of study and clinical training. They must also pass a comprehensive licensing exam to practice pharmacy. Many pharmacists further enhance their expertise through specialized certifications and continuing education courses. For example, some may become certified in areas like:
- Geriatric Pharmacy
- Pharmacotherapy
- Diabetes Care
This commitment to professional development allows pharmacists to stay current with the latest advancements in medication therapy and patient care.
Biography of the Pharmacy Manager
The Pharmacy Manager at the Mount Olive Walmart Pharmacy is a leader who embodies both clinical expertise and a genuine commitment to patient well-being. Their background and professional interests reflect a dedication to the pharmacy profession and a desire to make a positive impact on the community.
The Pharmacy Manager, let’s call her Sarah Miller, graduated from the University of North Carolina with a Doctor of Pharmacy degree. Sarah’s passion for pharmacy stems from a personal experience with a family member who faced chronic health challenges. This experience fueled her interest in medication management and patient education, driving her to pursue a career where she could make a tangible difference in people’s lives.
During her career, Sarah has focused on:
- Building strong relationships with patients.
- Mentoring pharmacy students and technicians.
- Implementing innovative pharmacy practices to improve patient outcomes.
Sarah is also actively involved in:
- Local health initiatives.
- Community outreach programs.
Her leadership style is characterized by a commitment to teamwork, open communication, and a patient-centered approach to care. Sarah’s vision for the Mount Olive Walmart Pharmacy is to create a welcoming and supportive environment where patients feel empowered to manage their health effectively.
Customer Experience and Reviews
The Mount Olive Walmart Pharmacy strives to provide a positive experience for all its customers. Understanding how well they are doing requires examining feedback from various sources, which provides a comprehensive view of customer satisfaction. Analyzing customer reviews and comments offers valuable insights into the pharmacy’s strengths and areas where improvement is needed.
General Customer Satisfaction Levels
Overall customer satisfaction at the Mount Olive Walmart Pharmacy fluctuates based on available reviews. Some reviews highlight positive experiences, while others point out areas of concern. This fluctuation is common for any service-oriented business. The best way to measure overall satisfaction is through a combination of metrics, including customer ratings, comments, and repeat business. This multifaceted approach provides a more accurate picture than relying on a single source of data.
Common Positive and Negative Experiences
The experiences customers report at the Mount Olive Walmart Pharmacy are varied.
- Positive Experiences: Many customers appreciate the convenience of the pharmacy, particularly its location within the Walmart store. They often commend the staff for their helpfulness, friendliness, and efficiency. Many reviews specifically mention positive interactions with individual pharmacists and technicians. Some customers also highlight the ease of prescription refills through the Walmart app and the availability of a wide range of over-the-counter medications and health products.
- Negative Experiences: Common complaints revolve around wait times, especially during peak hours. Some customers report issues with prescription processing, such as delays in filling prescriptions or errors in medication dosages. Others express frustration with a lack of communication regarding prescription status or potential issues. Another area of concern involves the availability of specific medications, sometimes leading to customers needing to wait or go elsewhere.
Procedures for Handling Customer Complaints or Concerns
The Mount Olive Walmart Pharmacy has established procedures for addressing customer complaints. These procedures are designed to ensure each concern is addressed promptly and professionally. This process is critical for maintaining customer loyalty and improving service quality.
Fictional Customer Complaint: “I dropped off my prescription for my blood pressure medication three days ago, and it still isn’t ready. I called multiple times, and no one could give me a straight answer. This is unacceptable!”
Pharmacy Response: “We sincerely apologize for the inconvenience you experienced. We strive to fill prescriptions as quickly as possible, and we understand that delays can be frustrating, especially for essential medications. We will investigate the delay in your prescription and contact you directly with an update. We value your business and are committed to resolving this issue promptly. Please provide us with your full name and date of birth so we can locate your prescription and expedite the process.”
Prescription Refill and Ordering Procedures
Getting your prescriptions filled shouldn’t be a hassle, and the Walmart Pharmacy in Mount Olive, NC, strives to make the process as seamless as possible. They offer a variety of convenient options to ensure you can easily manage your medications and stay on top of your health. Let’s delve into the specifics of how you can refill and order your prescriptions.
Refill Methods Available
The Mount Olive Walmart Pharmacy understands that everyone has different preferences and schedules. That’s why they provide multiple ways to refill your prescriptions, making it easy to choose the option that best suits your needs.
- Online Refills: You can refill your prescriptions online through the Walmart Pharmacy website or the Walmart app. This is a convenient option, especially for those who prefer to manage their prescriptions from the comfort of their home or on the go. You’ll need to create an account or log in to your existing account to access your prescription history and request refills.
- Phone Refills: If you prefer a more traditional approach, you can call the pharmacy directly at the provided phone number. Have your prescription number or the medication information ready when you call. A pharmacy staff member will assist you with the refill request.
- In-Person Refills: Of course, you can always visit the pharmacy in person. This allows you to speak directly with a pharmacist, ask any questions you may have, and pick up your medications at the same time.
- Automatic Refills: For eligible prescriptions, the pharmacy may offer an automatic refill service. This means your prescriptions will be refilled automatically, and you’ll be notified when they are ready for pickup.
Typical Turnaround Time for Refills
Knowing how long it takes to get your prescription refilled is crucial, particularly if you rely on your medications daily. The Mount Olive Walmart Pharmacy typically aims to have your refills ready as quickly as possible.Generally, the turnaround time for prescription refills is about 30 minutes to an hour. However, this can vary depending on several factors, including the type of medication, the pharmacy’s current workload, and any potential issues with insurance verification.During peak hours, or if there are any complications, the wait time might be slightly longer.
The pharmacy staff will always do their best to keep you informed of any delays.
Pharmacy Policy on Prescription Insurance and Payment Options
Navigating prescription insurance and payment can sometimes feel like a complex puzzle. The Mount Olive Walmart Pharmacy strives to simplify this process. They accept a wide variety of insurance plans and offer several payment options to make it easier for you to afford your medications.The pharmacy accepts most major insurance plans, including those from well-known providers. It’s always a good idea to bring your insurance card with you when you pick up your prescriptions.
This ensures the pharmacy can accurately bill your insurance company.For those without insurance, or for medications not covered by their insurance, the pharmacy offers competitive pricing and various payment options, including cash, credit cards, and debit cards.
The pharmacy staff is always available to help you understand your insurance coverage and explore payment options.
Special Programs and Initiatives
The Mount Olive Walmart Pharmacy isn’t just a place to pick up your prescriptions; it’s a hub for health and wellness, offering a range of programs and initiatives designed to support the community. They understand that healthcare extends beyond simply dispensing medication, striving to provide resources and support for a healthier Mount Olive.
Diabetes Management Program
Diabetes management is a significant focus, with the pharmacy offering specialized programs to help patients effectively manage their condition. This involves education, support, and access to essential supplies.* Comprehensive Education: The program includes one-on-one counseling with pharmacists who are trained to provide guidance on medication management, healthy eating habits, and blood glucose monitoring techniques.
Regular Check-ins
Patients can participate in regular check-ins to assess their progress, address any concerns, and make necessary adjustments to their treatment plan.
Supportive Resources
Access to educational materials, support groups, and referrals to other healthcare professionals is provided.
Medication Synchronization
The pharmacy assists in synchronizing medication refills, making it easier for patients to adhere to their prescribed regimens.
Glucose Meter and Supply Availability
The pharmacy stocks a variety of glucose meters and diabetes supplies, offering convenience and choice for patients.
Smoking Cessation Program
Quitting smoking is a challenging but achievable goal, and the Mount Olive Walmart Pharmacy is committed to supporting individuals on their journey to a smoke-free life.* Personalized Counseling: Pharmacists provide personalized counseling sessions to discuss the benefits of quitting, develop a tailored quit plan, and address potential challenges.
Medication Support
Information and access to nicotine replacement therapy (NRT) products, such as patches, gum, and lozenges, as well as prescription medications to aid in quitting are offered.
Behavioral Strategies
The program includes guidance on behavioral strategies to cope with cravings and manage withdrawal symptoms.
Ongoing Support
Continued support and encouragement are provided to help patients stay on track and avoid relapse.
Referrals
The pharmacy can provide referrals to local support groups and other resources for additional assistance.
Community Outreach and Partnerships
Mount Olive Walmart Pharmacy actively engages with the local community, collaborating with various organizations to promote health and wellness.* Health Screenings: The pharmacy participates in community health fairs and events, offering free health screenings, such as blood pressure and glucose checks.
Partnerships with Local Organizations
Collaborations with local healthcare providers, schools, and community centers to provide educational programs and resources are a priority.
Sponsorships
The pharmacy supports local events and initiatives that promote health and well-being.
Educational Workshops
They host workshops and seminars on various health topics, such as medication safety and disease prevention.
Discounts and Promotions
The pharmacy strives to make healthcare more affordable by offering various discounts and promotions on prescriptions and other products.* Prescription Savings Programs: Enrollment in prescription savings programs, such as the Walmart $4 generic program, provides access to affordable medications.
Seasonal Promotions
Regular promotions and discounts on over-the-counter medications, vitamins, and other health-related products are available.
Vaccination Discounts
Discounted pricing on vaccinations, especially during flu season, helps protect the community.
Loyalty Programs
Opportunities to earn rewards or discounts through loyalty programs are available for frequent customers.
Manufacturer Coupons
The pharmacy accepts manufacturer coupons, further reducing the cost of medications.
Accessibility and Convenience
Navigating healthcare can sometimes feel like a complex journey, but at Walmart Pharmacy in Mount Olive, NC, we’ve designed our services with your ease and comfort in mind. We strive to make accessing your medications and healthcare needs as seamless as possible, understanding that convenience is a crucial component of good health management.
Pharmacy’s Accessibility Features
Our pharmacy is committed to providing a welcoming and accessible environment for all our customers. We’ve incorporated several features to ensure that everyone can easily access our services.
- Wheelchair Access: The entire pharmacy area, including the waiting area, consultation space, and dispensing counters, is fully wheelchair accessible. We have wide aisles and ramps to ensure easy navigation throughout the space.
- Parking: Ample parking is available directly in front of the Walmart store, including designated accessible parking spaces near the pharmacy entrance. These spaces are clearly marked for individuals with disabilities.
- Drive-Thru Service: For added convenience, we offer a drive-thru service where you can drop off and pick up prescriptions without leaving your vehicle. This is especially helpful for those with mobility issues, busy schedules, or when the weather is less than ideal. The drive-thru window is clearly marked and staffed with friendly pharmacy personnel.
Location Within the Walmart Store
Finding our pharmacy is a breeze! We’re strategically located within the Walmart store to make it easy to incorporate your pharmacy visit into your regular shopping routine.Our pharmacy is typically situated near the front of the store, often close to the grocery or health and beauty departments. This placement allows for easy access and a quick stop before or after your other shopping needs.
You’ll find clear signage throughout the store directing you to the pharmacy.
Tips for Maximizing Convenience
We’ve compiled a few handy tips to help you make the most of your visits to our pharmacy, ensuring a smooth and efficient experience.
- Utilize the Walmart App: The Walmart app allows you to manage your prescriptions online, including refills, tracking your order status, and setting up automatic refills. This saves you time and effort.
- Plan Ahead: Try to anticipate your prescription needs and refill your medications a few days before they run out. This prevents any potential delays in receiving your medications.
- Use the Drive-Thru: If you’re short on time or prefer not to come inside, take advantage of our convenient drive-thru service for prescription pick-ups.
- Ask for Assistance: Our pharmacy staff is always available to help. Don’t hesitate to ask for assistance with any questions or concerns you may have regarding your medications or our services.
- Combine Trips: Since we are located within Walmart, you can easily combine your pharmacy visit with your other shopping needs, saving you time and multiple trips.
- Sign up for Text Alerts: Receive text message notifications when your prescriptions are ready for pick-up. This helps you stay informed and avoids unnecessary trips to the pharmacy.
