So, you’re experiencing the dreaded “subaru android auto not working” scenario? Don’t fret; it happens to the best of us! It’s a common tech hiccup that can turn a smooth drive into a frustrating experience. But fear not, because we’re about to embark on a journey of discovery, where we’ll unravel the mysteries behind this issue. Think of it as a quest, a digital treasure hunt, if you will, to reclaim the seamless connectivity you deserve.
We’ll explore the nooks and crannies of your Subaru’s infotainment system and your Android phone to get you back on the road, connected and in control.
This comprehensive guide will arm you with the knowledge to troubleshoot and resolve this often-encountered problem. We’ll delve into the initial steps, ensuring your phone, cable, and car are playing nicely together. We’ll examine compatibility issues, from model years to software versions, ensuring everything is aligned. Then, we’ll navigate the treacherous waters of USB connections, phone settings, and even the occasional infotainment system gremlins.
Along the way, we’ll unearth solutions, offer workarounds, and transform your frustration into triumph.
Initial Troubleshooting Steps

It’s incredibly frustrating when your Android Auto connection decides to take a vacation. Before you resign yourself to listening to the radio or, heaven forbid, navigating with your phone precariously perched on the dashboard, let’s run through some basic checks. Often, the solution is simpler than you think. These initial steps are designed to help you pinpoint the problem quickly and get back to enjoying your connected driving experience.
Verifying Phone, USB Cable, and Infotainment System
The first thing to do is make sure all the essential components are working correctly. It’s like checking the fuel, tires, and engine before embarking on a road trip. Let’s examine the key elements involved in your Android Auto setup.
- Phone Compatibility: Ensure your phone is compatible with Android Auto. Most Android phones running Android 6.0 (Marshmallow) or later are supported. Check your phone’s specifications or consult the manufacturer’s website to confirm.
- USB Cable: The USB cable is the lifeline of your Android Auto connection. It needs to be a data-transferring cable, not just a charging cable. Using the original cable that came with your phone is always a good starting point. Test the cable with another device or try a different cable known to work.
- USB Port: The USB port in your Subaru is specifically designed for Android Auto. Ensure that the cable is securely plugged into both the phone and the car’s USB port. Sometimes, a loose connection can cause intermittent problems. Check for any debris or damage to the port.
- Android Auto App: Make sure the Android Auto app is installed and up-to-date on your phone. Outdated apps can cause compatibility issues. Go to the Google Play Store and update the app if necessary.
- Car’s Infotainment System: Verify that Android Auto is enabled in your Subaru’s infotainment system settings. Some cars require you to activate Android Auto in the settings menu. Consult your Subaru’s owner’s manual for specific instructions.
Restarting Phone and Infotainment System
Sometimes, a simple reboot is all it takes to get things working again. It’s like hitting the reset button on a computer. Try these two quick fixes to see if they resolve the issue.
- Restart Your Phone: This is the digital equivalent of a good night’s sleep. Power off your phone completely and then turn it back on. This clears temporary files and refreshes the system.
- Restart Your Car’s Infotainment System: Many Subaru models have a built-in method for restarting the infotainment system. This usually involves holding down the power button for several seconds. Refer to your owner’s manual for the specific procedure for your car model. Alternatively, you can try turning off the car, opening the driver’s side door, and waiting a few minutes before restarting.
Troubleshooting Table: Problem, Cause, Solution, and Prevention
Here’s a handy table summarizing common Android Auto issues, their potential causes, solutions, and how to prevent them. This acts as a quick reference guide for diagnosing and resolving connection problems.
| Problem | Possible Cause | Solution | Prevention |
|---|---|---|---|
| Android Auto Doesn’t Connect | Faulty USB cable, incompatible phone, Android Auto not enabled in car settings. | Replace the USB cable, ensure phone compatibility, enable Android Auto in the car’s settings. | Use a high-quality USB cable, keep your phone updated, and regularly check car settings. |
| Android Auto Disconnects Randomly | Loose USB connection, software glitches, or interference. | Ensure the USB cable is securely connected, restart phone and infotainment system, check for software updates. | Avoid jostling the cable, keep software updated, and minimize potential interference sources. |
| Android Auto Freezes or Lags | Outdated Android Auto app, phone processing issues, or car’s infotainment system overload. | Update the Android Auto app, close unnecessary apps on your phone, and restart both devices. | Keep the app updated, avoid running too many apps simultaneously, and ensure the infotainment system has sufficient processing power. |
| No Sound or Poor Audio Quality | Volume settings, incorrect audio output selection, or Bluetooth interference. | Adjust volume settings on both phone and car, select the correct audio output (e.g., USB), and disable Bluetooth if it’s interfering. | Check volume levels regularly, ensure the correct audio source is selected, and minimize Bluetooth interference. |
Compatibility Issues

Let’s dive into the nitty-gritty of making sure your Android phone plays nicely with your Subaru’s infotainment system. Ensuring compatibility is the first step toward enjoying the seamless integration Android Auto promises. Getting this right means you can navigate, make calls, listen to music, and more, all hands-free.
Subaru Models and Model Years with Android Auto Support
The world of automotive technology moves fast, and Subaru has been steadily rolling out Android Auto support across its lineup. Not every model or year is created equal, so let’s clarify which ones get the Android Auto party started.Subaru’s embrace of Android Auto has evolved over time. Early adopters were primarily the newer models.
- 2016-2019: Generally, Android Auto wasn’t a feature during this period. Subaru’s infotainment systems were still in the early stages of adopting smartphone integration.
- 2020: This is where the landscape started to change. Many models from 2020 onward began to offer Android Auto, but it’s essential to verify the specific trim level, as some base models might not have included it.
- 2021-Present: Android Auto has become more commonplace. Most new Subaru models, including the Outback, Forester, Crosstrek, Impreza, Legacy, and Ascent, now offer Android Auto as a standard or available feature.
It’s always best to consult your vehicle’s owner’s manual or Subaru’s website for the most accurate and up-to-date information, as specific features can vary depending on the market and production changes. For instance, a 2022 Outback Limited might have Android Auto, but a base model from the same year might not.
Android OS Versions and Phone Models Compatible with Subaru’s Android Auto
Beyond the car itself, your Android phone’s operating system and model are crucial pieces of the puzzle. Compatibility depends on a few key factors.To ensure a smooth experience, the following are generally required:
- Android OS Version: Typically, Android Auto requires a phone running Android 6.0 (Marshmallow) or later. The newer your phone’s OS, the better the experience.
- Phone Models: Almost all modern Android phones from major manufacturers like Samsung, Google (Pixel), OnePlus, Motorola, and others are compatible. However, it’s always wise to check the Android Auto website or your phone manufacturer’s website for specific compatibility information.
- Android Auto App: Make sure you have the Android Auto app installed on your phone. It’s usually pre-installed on newer phones, but if not, you can download it from the Google Play Store.
- USB Cable: A good quality USB cable is essential for a reliable connection. Use the cable that came with your phone or a known-good, certified cable. A faulty cable can cause connection problems.
Example: A Samsung Galaxy S23 running Android 13 should work seamlessly, while an older phone running Android 5 might not be supported.
Android Auto Compatibility Across Different Subaru Trim Levels
Trim levels can significantly impact whether Android Auto is included. The features offered often vary, and infotainment systems are no exception.Here’s a general overview:
- Base Models: Entry-level trims might sometimes omit Android Auto to keep the price competitive. Always double-check the specifications.
- Mid-Level Trims: Often include Android Auto, along with other desirable features like upgraded audio systems and larger touchscreens.
- High-End Trims: Typically feature Android Auto as standard, along with the most advanced infotainment systems and connectivity options.
Example: A 2023 Subaru Outback Premium might include Android Auto, while a base-level Outback might not.
Infotainment System Versions Supporting Android Auto
The specific version of the infotainment system installed in your Subaru is critical. It determines which features are available, including Android Auto. Subaru uses various infotainment systems, and compatibility often depends on the generation of the system.Here’s a breakdown:
- STARLINK Systems: Subaru’s STARLINK infotainment systems have evolved over the years. Newer versions of STARLINK generally support Android Auto. The exact version varies by model and year.
- Touchscreen Size and Features: Larger touchscreens and more advanced features, such as integrated navigation, often indicate a newer infotainment system that supports Android Auto.
- Software Updates: Subaru often releases software updates for its infotainment systems. These updates can add new features or improve compatibility with Android Auto. It’s essential to keep your system updated.
To determine the specific infotainment system version in your vehicle, consult your owner’s manual or the Subaru website. The system version is usually displayed in the infotainment system’s settings menu. You might see details about the STARLINK version, which will help you understand whether it supports Android Auto.
USB Connection Problems
Alright, let’s dive into the often-overlooked world of USB connections. While it seems simple enough – plug and play, right? – a faulty USB cable can throw a wrench into your Android Auto experience faster than you can say “road trip.” We’re going to unravel the mysteries of USB connections and get you back on the digital highway.
The Importance of a High-Quality USB Cable, Subaru android auto not working
Think of your USB cable as the lifeline of your Android Auto system. It’s the critical link carrying all the data and power needed to make everything work. Just like a weak electrical wire can cause your lights to flicker, a subpar USB cable can lead to dropped connections, slow data transfer, and a frustrating experience. A high-quality cable, on the other hand, ensures a stable and reliable connection, letting you enjoy your music, navigation, and other apps without interruption.
Identifying a Faulty USB Cable
Spotting a bad USB cable can sometimes feel like a treasure hunt, but fear not! Here’s how to become a USB cable detective:
- Intermittent Connection: The most common symptom is your phone connecting and disconnecting randomly. You might see the Android Auto screen pop up, then disappear, and repeat this cycle.
- Slow Charging: If your phone charges at a snail’s pace while connected to your car, the cable could be the culprit. A faulty cable might not deliver enough power.
- No Connection at All: Sometimes, the cable just won’t establish a connection, no matter how many times you plug it in. Your phone might recognize it’s plugged in, but Android Auto won’t launch.
- Physical Damage: Inspect the cable closely. Look for frayed wires, bent connectors, or any signs of wear and tear. A damaged cable is a likely suspect.
The Proper Way to Connect a Phone to the Subaru’s USB Port
Connecting your phone correctly might seem straightforward, but a few simple steps can make all the difference.
- Locate the USB Port: Find the USB port in your Subaru. It’s usually located in the center console, dashboard, or sometimes inside the armrest compartment. Refer to your car’s manual if you’re unsure.
- Use the Right Cable: Ensure you’re using a high-quality USB cable designed for data transfer. Avoid using charging-only cables, as they might not support Android Auto.
- Plug it In: Connect one end of the USB cable to your phone and the other end to the USB port in your car.
- Unlock Your Phone: If your phone is locked, unlock it. Android Auto might not launch if your phone is locked.
- Check for Prompts: Your phone should prompt you to allow Android Auto to access your device. Grant the necessary permissions.
- Launch Android Auto: Android Auto should automatically launch on your car’s infotainment screen. If it doesn’t, try selecting the Android Auto icon from your car’s menu.
Common USB Connection Issues and Their Solutions
Troubleshooting USB connection issues can sometimes feel like solving a puzzle, but with the right approach, you can usually find a solution. Here’s a breakdown of common problems and how to address them:
- Problem: Android Auto doesn’t connect at all.
- Solution: Try a different USB cable. Ensure the cable supports data transfer. Check the USB port in your car for any debris or damage. Restart your phone and your car’s infotainment system.
- Problem: Android Auto connects and disconnects randomly.
- Solution: Replace the USB cable with a high-quality one. Check the USB port for loose connections. Try a different USB port in your car. Ensure your phone’s USB port is clean and free of debris.
- Problem: Android Auto connects, but apps don’t load or function properly.
- Solution: Check your phone’s internet connection. Ensure Android Auto and all associated apps are up to date. Clear the cache and data for the Android Auto app on your phone. Restart your phone and your car’s infotainment system.
- Problem: Phone charges slowly or not at all.
- Solution: The cable might be faulty or not designed for fast charging. Try a different USB cable, specifically one that supports fast charging. Check your car’s USB port for power output limitations.
- Problem: Android Auto works intermittently or freezes.
- Solution: This can be a sign of a bad cable or a software issue. Replace the USB cable. Update Android Auto and your car’s infotainment system. Clear the cache and data for the Android Auto app. Try a factory reset of your car’s infotainment system (after backing up your settings).
Phone Settings and Permissions
Alright, so you’ve got your Subaru, you’re pumped to use Android Auto, but it’s giving you the cold shoulder. Don’t sweat it! Often, the culprit isn’t the car itself, but rather your Android phone’s settings and the permissions you’ve granted (or haven’t granted) to the Android Auto app. Think of it like this: your phone is the conductor, and Android Auto is the orchestra.
If the conductor doesn’t have the right instructions or the musicians aren’t allowed to play, you’re not going to get a beautiful symphony. Let’s make sure your phone is ready to conduct a fantastic Android Auto experience.
Necessary Android Phone Settings
Let’s dive into the settings you’ll need to tweak on your Android phone to ensure a seamless connection with Android Auto. These settings are crucial for the app to function properly and provide you with all the features you expect. We’ll break them down in an easy-to-digest table format, so you know exactly what to adjust and why.
To make things crystal clear, here’s a table detailing the essential settings:
| Setting | Recommended Value | Reason |
|---|---|---|
| Location Services | Enabled (High Accuracy) | Android Auto uses location services for navigation, traffic updates, and other location-based features like finding nearby points of interest. “High Accuracy” uses GPS, Wi-Fi, and mobile networks for the most precise location data. |
| Bluetooth | Enabled | Android Auto often uses Bluetooth for the initial connection and for audio streaming. Ensure Bluetooth is enabled on your phone and your car’s infotainment system is discoverable. |
| Wi-Fi | Enabled (when available) | While not strictly required for Android Auto to work, Wi-Fi can improve the connection speed, especially for updates and media streaming. |
| USB Debugging | Disabled | USB Debugging is a developer option and is not necessary for Android Auto to function correctly. Leaving it enabled can sometimes interfere with the connection. |
| Default USB Configuration | File Transfer/Android Auto | This setting, found in your phone’s USB connection settings (often accessible when you plug in your phone to the car), determines how your phone interacts with the car. Selecting “File Transfer” or “Android Auto” allows the car to recognize and connect with the app. |
| Notifications | Enabled | Android Auto relies on notifications to display messages, calls, and other alerts on your car’s screen. Make sure notifications are enabled for the Android Auto app and any apps you want to see notifications from. |
| Do Not Disturb | Disabled or configured to allow Android Auto | Do Not Disturb can silence notifications and calls. Ensure it’s either disabled or configured to allow notifications from Android Auto and your contacts. You can often set exceptions for certain apps or contacts. |
| App Battery Optimization | Unrestricted or Not Optimized | Android’s battery optimization features can sometimes restrict background activity for apps, potentially interfering with Android Auto. Ensure that Android Auto is either set to “Unrestricted” or “Not Optimized” to allow it to run in the background without limitations. This is often found in the battery settings of your phone. |
Permissions Required by Android Auto
Android Auto requires specific permissions to access certain features on your phone, ensuring it can provide a full-featured experience. These permissions are essential for navigation, communication, and media playback. Let’s break down what Android Auto needs and how to grant those permissions.
Here’s a breakdown of the key permissions Android Auto needs and how to grant them:
-
Location:
- What it’s for: Enables navigation, showing your location on maps, and providing location-based services like traffic updates and nearby points of interest.
- How to grant it: Go to your phone’s settings, then “Apps,” find “Android Auto,” and tap on “Permissions.” Enable “Location.” You may be prompted to choose “Allow only while using the app,” “Allow all the time,” or “Deny.” For full functionality, “Allow while using the app” is generally sufficient. However, if you’re experiencing navigation issues, consider allowing “Allow all the time.”
- Contacts:
- What it’s for: Allows Android Auto to access your contacts so you can make calls and send messages using voice commands or the car’s interface.
- How to grant it: In the “Permissions” settings for Android Auto, enable “Contacts.”
- Microphone:
- What it’s for: Enables voice commands, allowing you to control Android Auto with your voice, make calls, send texts, and control music playback.
- How to grant it: In the “Permissions” settings for Android Auto, enable “Microphone.”
- Phone:
- What it’s for: Allows Android Auto to make and receive phone calls.
- How to grant it: In the “Permissions” settings for Android Auto, enable “Phone.”
- SMS/Messages:
- What it’s for: Allows Android Auto to send and receive text messages.
- How to grant it: In the “Permissions” settings for Android Auto, enable “SMS” or “Messages,” depending on your phone’s operating system.
Clearing the Cache and Data of the Android Auto App
Sometimes, the Android Auto app itself can develop issues, causing connectivity problems. Clearing the cache and data can often resolve these glitches. It’s like giving the app a fresh start, removing any corrupted temporary files or outdated information that might be causing trouble.
Here’s how to clear the cache and data for the Android Auto app:
- Open Settings: On your Android phone, go to the “Settings” app.
- Find Apps: Tap on “Apps” or “Apps & Notifications” (the exact wording may vary depending on your phone model).
- Locate Android Auto: Scroll through the list of apps and find “Android Auto.” Tap on it.
- Clear Cache: Tap on “Storage” or “Storage & Cache.” Then, tap on “Clear Cache.” This removes temporary files and data.
- Clear Data (Optional): If clearing the cache doesn’t solve the problem, tap on “Clear Data.” This will remove all app data, including settings and preferences. You’ll need to set up Android Auto again after doing this.
- Restart Your Phone: After clearing the cache and/or data, it’s a good idea to restart your phone to ensure the changes take effect.
Important Note: Clearing the data will reset the Android Auto app to its factory settings. You’ll need to reconnect your phone to your car and go through the initial setup process again. However, this often resolves persistent connection issues.
Infotainment System Issues

Alright, let’s dive into the heart of the matter: your Subaru’s infotainment system. Sometimes, even the most advanced tech can throw a wrench in your Android Auto experience. Don’t worry, we’ll navigate the potential pitfalls together, from software updates to potential error messages. Consider this your digital roadmap to a smoother, more connected drive.
Updating Subaru’s Infotainment System Software
Keeping your infotainment system up-to-date is crucial for optimal performance, including seamless Android Auto integration. Think of it like a software vitamin shot, ensuring your system runs smoothly and is compatible with the latest Android Auto features. This can often resolve bugs and compatibility issues that might be hindering your connection. Here’s how to do it:
1. Check for Updates
The easiest way is usually through your car’s settings menu. Navigate to the “Settings” or “System” section, and look for an option like “Software Update” or “System Information.” The system will then search for available updates.
2. Download and Install (Over-the-Air)
If an update is available, your system might offer to download and install it over your Wi-Fi connection. This is the most convenient method. Ensure your car is parked and the ignition is on (or the engine is running) during the installation process, as it can take some time.
3. Download and Install (USB)
Some Subaru models may require you to download the update from the MySubaru website to a USB drive. You then plug the USB drive into your car’s USB port, and the system will prompt you to install the update. This method is often necessary for older models or if over-the-air updates are unavailable.
4. Dealer Assistance
If you’re uncomfortable with either of these methods, or if you encounter any problems, your local Subaru dealership can perform the update for you. They have the expertise and equipment to ensure the process is done correctly.
Resetting the Infotainment System to Factory Settings
Sometimes, a factory reset is like hitting the “reset” button on life, clearing out all the clutter and starting fresh. If you’ve tried everything else and Android Auto is still acting up, a factory reset might be the answer. This will restore your infotainment system to its original state, potentially resolving software glitches or configuration conflicts that are causing issues.
Keep in mind that this will erase your personalized settings, such as saved radio stations, paired devices, and navigation history, so back up anything important if possible. Here’s the typical process:
1. Access the Reset Menu
Go to the “Settings” menu on your infotainment screen. Look for an option like “System,” “General,” or “Factory Reset.” The exact wording may vary depending on your Subaru model.
2. Confirm the Reset
The system will usually ask you to confirm that you want to reset to factory settings. This is your last chance to back out! Be absolutely sure before proceeding, as this action is generally irreversible.
3. Initiate the Reset
Follow the on-screen prompts to start the reset process. This might take a few minutes, during which your infotainment system will reboot. Do not turn off the car during this process.
4. Reconfigure Your Settings
Once the reset is complete, you’ll need to reconfigure your personalized settings, such as pairing your phone, setting up radio stations, and adjusting audio settings.
Common Software Bugs Causing Android Auto Failure
Software bugs are like digital gremlins, wreaking havoc on your infotainment system. They can manifest in various ways, from connection errors to complete system crashes. Here are some common software bugs that might be the culprits behind your Android Auto woes:* Incompatible Software Versions: If your infotainment system or your Android Auto app on your phone are not compatible with each other, it can cause connection issues.
Corrupted System Files
Corrupted files within the infotainment system can lead to instability and prevent Android Auto from functioning correctly.
Driver Issues
Like your computer, the infotainment system relies on drivers to communicate with hardware components. Driver problems can disrupt Android Auto’s operation.
Memory Leaks
Over time, the infotainment system might develop memory leaks, where the system gradually consumes more and more memory, leading to crashes or performance issues.
Conflict with Other Apps
Certain apps installed on your phone or running in the background might interfere with Android Auto’s operation.
Bluetooth Interference
Bluetooth connectivity issues can sometimes affect Android Auto, especially if your phone is also trying to connect to other Bluetooth devices simultaneously.
Potential Error Messages and Their Meanings Related to Android Auto in Subaru
Error messages are like cryptic clues, pointing you in the right direction to solve a problem. Understanding these messages can save you a lot of time and frustration. Here’s a list of potential error messages you might encounter when using Android Auto in your Subaru, along with their likely meanings:* “Connection Error”: This is a general error message indicating that Android Auto failed to connect.
Possible causes include a faulty USB cable, Bluetooth interference, or software glitches.
“USB Device Not Recognized”
This message suggests that your car’s infotainment system is not recognizing your phone. This could be due to a damaged USB port, a faulty USB cable, or an incompatible USB setting on your phone.
“Android Auto Not Responding”
This means that Android Auto has stopped working or is experiencing problems. It could be due to a software crash, a conflict with another app, or a lack of resources.
“Phone Not Compatible”
This message might appear if your phone’s Android version is not supported by your car’s infotainment system.
“Update Android Auto”
This message prompts you to update the Android Auto app on your phone.
“Check USB Connection”
This message usually indicates a problem with the USB cable or the connection between your phone and the car.
“Unable to Start Android Auto”
This message suggests a more serious issue preventing Android Auto from launching. It could be related to software bugs or a problem with the infotainment system.
“Android Auto Needs Permission”
This message appears if Android Auto doesn’t have the necessary permissions on your phone. Make sure all required permissions are enabled in your phone’s settings.
Specific Subaru Model Issues: Subaru Android Auto Not Working
Navigating the digital landscape within your Subaru can sometimes feel like a treasure hunt, especially when Android Auto decides to play hide-and-seek. While the core functionality is designed to be consistent across models, certain quirks and gremlins seem to be model-specific. Let’s delve into some common gremlins and how to wrestle them into submission.
Outback Android Auto Challenges
The Subaru Outback, a vehicle celebrated for its adventurous spirit, sometimes experiences Android Auto hiccups that can be as frustrating as a flat tire on a remote trail. These issues often manifest in a variety of ways, impacting the user experience.One common issue involves the initial connection. Some Outback owners report that Android Auto fails to launch automatically when the phone is connected via USB.
Others find that the connection drops intermittently, leaving them staring at a blank infotainment screen. A frequent culprit is the USB cable itself; a faulty or non-certified cable can easily disrupt the connection. The infotainment system’s software can also be at fault, and the lack of updates can cause compatibility issues.
- Connection Instability: Android Auto frequently disconnects, even with a stable USB connection.
- Delayed Startup: Android Auto takes an unusually long time to launch after plugging in the phone.
- Navigation Glitches: Navigation instructions, such as turn-by-turn directions, may be delayed or missing.
- Audio Issues: Audio playback may stutter, or the volume controls might not function correctly.
Workarounds for the Outback include:
- Cable Check: Always use a high-quality USB cable that supports data transfer, not just charging. Consider purchasing a certified cable.
- Software Updates: Ensure the Outback’s infotainment system is running the latest software version. This can often be updated through the car’s settings menu or at a Subaru dealership.
- Phone Restart: Restarting your Android phone can sometimes resolve connection problems.
- Android Auto App Update: Ensure the Android Auto app on your phone is updated to the latest version.
- USB Port Check: Try using a different USB port in the Outback. Some models have multiple ports, and one might be more reliable than others.
Forester Android Auto Issues
The Subaru Forester, known for its practicality and versatility, isn’t immune to Android Auto woes. While generally reliable, some Forester owners have reported specific challenges that can disrupt the seamless integration of their smartphones.One area of concern involves the touch responsiveness of the infotainment screen. Some Forester owners find that the screen becomes unresponsive or laggy when using Android Auto, making it difficult to interact with the apps.
Another common complaint relates to the display of certain apps; some apps might not render correctly, appearing distorted or incomplete.Here are some known issues and their potential solutions:
- Touchscreen Lag: The infotainment screen responds slowly to touch inputs when Android Auto is active.
- App Display Problems: Certain Android Auto apps appear distorted or do not display correctly on the Forester’s screen.
- Microphone Issues: The vehicle’s microphone may not accurately capture voice commands when Android Auto is in use.
Troubleshooting steps:
- Screen Calibration: In the Forester’s settings menu, look for a screen calibration option. This can sometimes improve touch responsiveness.
- App Compatibility: Ensure that the Android Auto apps you’re using are compatible with your Forester’s infotainment system. Some apps may have known compatibility issues.
- Microphone Test: Test the vehicle’s microphone by making a phone call through the standard Bluetooth system. If the microphone isn’t working correctly in this scenario, the issue is likely with the vehicle’s microphone hardware, not Android Auto.
Crosstrek Android Auto Problems
The Subaru Crosstrek, a compact SUV beloved for its ruggedness, sometimes stumbles when it comes to Android Auto. While generally well-integrated, the Crosstrek can present some unique challenges.A recurring issue among Crosstrek owners involves the audio quality during phone calls. Some users report that calls made through Android Auto sound muffled or distorted, making it difficult to understand the other party.
Another concern revolves around the system’s ability to handle multiple connected devices. Some Crosstrek models may struggle to switch between different phones or Bluetooth devices seamlessly.Here’s a breakdown of common Crosstrek-specific problems:
- Poor Call Quality: Phone calls made through Android Auto sound muffled or distorted.
- Device Switching Issues: The system struggles to switch between multiple connected phones or Bluetooth devices.
- USB Port Power Issues: The USB port may not provide sufficient power to charge the phone while Android Auto is active.
Troubleshooting the Crosstrek’s audio and connectivity:
- Microphone Placement: Ensure that the Crosstrek’s microphone is not blocked or obstructed. The microphone is typically located near the rearview mirror.
- Bluetooth Interference: If possible, try turning off Bluetooth on other devices in the vehicle to see if this improves call quality.
- USB Power Check: Try using a different USB cable or a USB adapter that provides more power.
- Software Reset: If problems persist, try resetting the Crosstrek’s infotainment system to its factory settings. Be aware that this will erase any custom settings you have made.
Specific Hardware Limitations
Certain Subaru models might have specific hardware limitations that affect Android Auto performance. Older models, for instance, may have less powerful processors in their infotainment systems, leading to slower response times and occasional lag. Similarly, the size and resolution of the infotainment screen can impact the visual experience. Smaller screens might display less information, and lower resolutions can make app interfaces appear less crisp.For example, an older generation Outback might have a slower processor than a newer model, which could result in a noticeable delay when navigating through Android Auto menus or when launching apps.
Similarly, the screen resolution on a base model Forester might be lower than on a higher trim level, leading to a less detailed display of maps or app interfaces.
Model-Specific Troubleshooting Example
Let’s consider a scenario: a 2019 Subaru Outback owner is experiencing frequent disconnections with Android Auto. The connection drops randomly, even with a seemingly stable USB cable.Here’s a structured approach to troubleshoot the problem:
- Cable Verification: The first step is to rule out the USB cable. The owner should try a different, known-good USB cable, preferably a certified one.
- Port Testing: Try different USB ports in the Outback. Some models have multiple ports, and one might be faulty.
- Software Check: Verify that the Outback’s infotainment system is running the latest software version. Check for updates in the car’s settings.
- Phone Reboot: Restart the Android phone. This simple step often resolves connection glitches.
- Android Auto App Update: Ensure the Android Auto app on the phone is updated to the latest version.
- Factory Reset (Last Resort): If all else fails, consider resetting the Outback’s infotainment system to its factory settings. This will erase custom settings, so back them up if possible.
Alternative Solutions and Workarounds
When Android Auto decides to take a vacation, leaving you stranded in a digital desert, don’t despair! Your Subaru still offers plenty of ways to stay connected and entertained. We’ll explore alternative methods to use your smartphone’s features, offer clever workarounds for common Android Auto hiccups, and show you how to leverage the trusty Bluetooth connection for audio and calls.
Think of it as your survival guide for the tech-challenged road trip.
Smartphone Feature Alternatives
If Android Auto is being uncooperative, consider these alternative ways to access your phone’s functionality in your Subaru. These methods ensure you can still enjoy your favorite features while keeping your eyes on the road.
- Bluetooth Audio Streaming: Most modern Subarus support Bluetooth audio streaming. This allows you to play music, podcasts, and audiobooks directly from your phone through the car’s speakers. Simply pair your phone with the car’s Bluetooth system, select Bluetooth as the audio source, and start playing your desired content. The controls for play/pause, skip, and volume are usually available on both the car’s infotainment system and your phone.
- Bluetooth Phone Calls: Use the car’s Bluetooth connection for hands-free phone calls. When a call comes in, the car’s system will usually display the caller’s information on the screen and allow you to answer or reject the call using the steering wheel controls or the infotainment system. The car’s built-in microphone and speakers handle the audio, keeping your hands on the wheel and your focus on driving.
- Phone Mounts and Navigation Apps: If you primarily rely on navigation, consider using a phone mount to secure your smartphone on the dashboard or windshield. You can then use navigation apps like Google Maps or Waze directly on your phone’s screen. While this method doesn’t integrate with the car’s infotainment system, it provides a reliable navigation experience. Make sure to choose a mount that doesn’t obstruct your view of the road.
- Subaru Starlink (if equipped): Some Subaru models come with Subaru Starlink, a suite of connected services that includes features like emergency assistance, remote vehicle access, and infotainment apps. If your Subaru has Starlink, explore its capabilities. It might offer some of the functionality you’re missing from Android Auto.
Workarounds for Android Auto Issues
Android Auto, like any technology, can sometimes misbehave. Here are some tricks to try when you encounter common problems, designed to get you back on the road with your favorite apps.
- Restart the Infotainment System: A simple reboot can often resolve minor glitches. Locate the power button on your infotainment system (it might be a physical button or a software option in the settings) and turn it off, then on again.
- Check the USB Cable: A faulty USB cable is a frequent culprit. Try a different USB cable, preferably a high-quality one designed for data transfer, not just charging. Make sure the cable is securely connected to both your phone and the car’s USB port.
- Clear the Android Auto Cache and Data: On your phone, go to Settings > Apps > Android Auto. Tap on “Storage” and then clear the cache and data. This can sometimes resolve conflicts or corrupted data that are causing problems.
- Update Android Auto and the Infotainment System: Ensure both your Android Auto app and your car’s infotainment system are running the latest software versions. Updates often include bug fixes and performance improvements. Check for updates in the Google Play Store and your car’s infotainment settings.
- Try a Different USB Port: Some cars have multiple USB ports. Try connecting your phone to a different port to see if that resolves the issue.
- Reinstall Android Auto: As a last resort, try uninstalling and reinstalling the Android Auto app on your phone. This can sometimes fix underlying software issues.
Bluetooth Usage for Audio and Phone Calls
Bluetooth provides a reliable fallback option when Android Auto fails. It’s straightforward to set up and use for both audio streaming and phone calls. Here’s a deeper dive into the process.
- Pairing Your Phone: The initial pairing process varies slightly depending on your Subaru model, but generally involves these steps:
- Enable Bluetooth on your phone.
- On your Subaru’s infotainment system, go to the Bluetooth settings. This is often found under the “Settings” menu or a dedicated “Bluetooth” icon.
- Select “Add Device” or a similar option to start searching for available devices.
- Your phone should appear in the list of available devices on the car’s screen. Select your phone.
- The car and your phone will prompt you to confirm a pairing code. Confirm the code on both devices.
- Once paired, your phone should connect automatically whenever you enter the car.
- Using Bluetooth for Audio:
- Once your phone is paired, select Bluetooth as the audio source on your car’s infotainment system.
- Start playing music, podcasts, or audiobooks on your phone. The audio will stream through the car’s speakers.
- Use the car’s controls (steering wheel buttons or the infotainment system) to control playback (play/pause, skip tracks, adjust volume).
- Using Bluetooth for Phone Calls:
- When a call comes in, the car’s infotainment system will display the caller’s information.
- Use the car’s controls (steering wheel buttons or the infotainment system) to answer or reject the call.
- The car’s built-in microphone and speakers will handle the audio, allowing for hands-free calling.
Troubleshooting Bluetooth in Subaru
Bluetooth, while generally reliable, can sometimes experience connection issues. Here’s a checklist to resolve common problems related to the use of Bluetooth in Subaru.
- Check Bluetooth Compatibility: Ensure your phone is compatible with your Subaru’s Bluetooth system. Most modern smartphones are compatible, but it’s always a good idea to check your car’s manual or Subaru’s website for a list of supported devices.
- Restart Bluetooth on Your Phone and Car: Turn Bluetooth off and on again on your phone. Restart your car’s infotainment system. This simple step can often resolve temporary glitches.
- Delete and Re-pair Your Phone: Sometimes, a corrupted pairing can cause problems. Delete your phone from the car’s Bluetooth device list and then re-pair it. Follow the pairing instructions in the previous section.
- Check for Interference: Bluetooth signals can be affected by interference from other electronic devices. Try to minimize the use of other Bluetooth devices in the car while using your phone.
- Update Your Phone’s Software: Ensure your phone’s operating system is up to date. Software updates often include bug fixes and Bluetooth improvements.
- Update Your Car’s Infotainment System: Check for software updates for your car’s infotainment system. These updates can sometimes improve Bluetooth performance.
- Check the Car’s Microphone: If callers can’t hear you clearly, check the car’s microphone. Make sure it’s not blocked or obstructed.
- Consult the Subaru Manual: Your Subaru’s manual contains specific troubleshooting steps for Bluetooth issues. Refer to the manual for detailed instructions.
- Contact Subaru Support: If you’ve tried all the troubleshooting steps and are still experiencing problems, contact Subaru’s customer support for assistance.