How to call out of walmart without getting a point – So, you’re looking to navigate the labyrinthine world of Walmart’s attendance policy, eh? You’ve come to the right place! We’re diving headfirst into the often-confusing realm of calling out sick, requesting time off, and generally avoiding the dreaded “point” system. Think of it as a survival guide, a roadmap to keep you employed and your sanity intact. Because let’s be honest, sometimes life throws you curveballs – a sudden illness, a family emergency, or maybe just a serious case of the “I-can’t-even-right-now’s.” Whatever the reason, we’ll equip you with the knowledge to handle these situations like a seasoned pro.
From understanding the basics of point accumulation to mastering the art of the perfectly worded sick call, we’ll cover it all. We’ll explore legitimate reasons for absence, the wonders of Paid Time Off (PTO), and the essential procedures for handling emergencies. Consider this your personal playbook for staying on Walmart’s good side, while still taking care of yourself. We’ll even delve into the secrets of effective communication with your manager and how to handle those pesky points when they inevitably pop up.
Get ready to transform from a point-collecting newbie to a master of the Walmart attendance game!
Understanding Walmart’s Attendance Policy
Navigating the world of hourly work, particularly within a massive corporation like Walmart, often involves understanding the intricacies of their attendance policy. This policy, designed to maintain operational efficiency, can seem daunting at first. However, a clear grasp of its core components is crucial for maintaining employment and avoiding unwanted disciplinary actions. Let’s delve into the specifics.
Point Accumulation Fundamentals
Walmart utilizes a point-based attendance system to monitor employee attendance. This system assigns points for various types of absences, with the accumulation of points potentially leading to disciplinary measures. The core principle revolves around assigning points based on the severity and justification of the absence.
Absence Point Assignment Breakdown
The number of points assigned for an absence hinges on the reason for the absence and whether proper notification was provided. The following Artikels how points are typically assigned:
- Unexcused Absence: This typically results in the highest point value, usually one point. An unexcused absence occurs when an employee fails to report to work without proper notification or a valid reason, such as a documented illness or emergency.
- Excused Absence (with proper notification): While not always point-free, an excused absence with proper notification often incurs fewer points than an unexcused absence, or sometimes no points at all. This might include absences due to a documented illness, a pre-approved time off request, or a family emergency, provided proper documentation is submitted.
- Tardiness: Arriving late to a scheduled shift can also result in point accumulation, though the severity of the points often depends on how late the employee is.
- Leaving Early: Similarly, leaving a shift before the scheduled end time, without proper authorization, can also lead to point accumulation.
Consequences of Exceeding Point Thresholds
Accumulating too many points can trigger a series of disciplinary actions, ranging from verbal warnings to termination. The exact thresholds and disciplinary steps may vary slightly depending on the specific Walmart location and local regulations, but a general pattern exists.
Let’s consider a common scenario.
An employee, let’s call her Sarah, is late to work twice in a month. Each instance of tardiness results in 0.5 points.
Then, due to a sudden illness, Sarah has to call out one day and provides the proper documentation, resulting in 0 points, according to her store policy. However, she later has an unexcused absence.
Her point accumulation:
- Tardiness 1: 0.5 points
- Tardiness 2: 0.5 points
- Excused Absence: 0 points
- Unexcused Absence: 1 point
Sarah’s total points: 2 points. This may trigger a verbal warning, depending on the store’s policy.
Here’s a potential progression of disciplinary actions:
- Verbal Warning: This is often the initial step when an employee surpasses a certain point threshold, perhaps 2 or 3 points.
- Written Warning: Further point accumulation may lead to a written warning, which becomes part of the employee’s official record.
- Final Written Warning: This represents a more serious stage, signaling the potential for termination if further attendance issues arise.
- Termination: Exceeding a pre-defined point limit, such as 5 or 6 points within a rolling six-month period, can lead to the termination of employment.
It is important to understand that Walmart’s attendance policy is subject to change. Employees should always refer to their specific store’s policy, which is typically available through the company’s internal communication channels, such as the wire or a handbook, or from the store’s management team.
Legitimate Reasons for Absence (Non-Point Earning)
Navigating Walmart’s attendance policy can sometimes feel like trying to decipher ancient hieroglyphics. However, understanding the legitimate reasons for absence that won’t cost you a point is key to maintaining a good standing and avoiding unnecessary stress. Let’s explore these absences and the necessary steps to ensure your absence is excused.
Approved Leave
Taking time off for pre-approved leave is a common scenario that typically doesn’t result in points. This covers a range of situations, from planned vacations to medical leaves of absence. To ensure your absence is excused, meticulous planning and adherence to Walmart’s procedures are essential.
- Vacation Time: Planning your vacation well in advance and submitting your request through the appropriate channels (usually the Workday app or a similar system) is crucial. Ensure your request is approved before your vacation begins. This minimizes any potential issues with attendance.
- Medical Leave of Absence (LOA): Medical leaves of absence, whether for your own health or to care for a family member, are often protected. You’ll need to work with Walmart’s Leave of Absence team and provide necessary medical documentation, such as a doctor’s note, to validate the leave. The specifics of the documentation required will depend on the nature and duration of the leave.
- Personal Leave: Some Walmart locations offer personal leave options, which can be used for various reasons, such as family emergencies or personal matters. The availability and terms of personal leave vary by location, so it’s essential to understand the specific policies at your store.
Jury Duty and Other Legal Obligations
Being summoned for jury duty or fulfilling other legal obligations is another area where absences are generally excused. These situations often require specific documentation to be submitted.
- Jury Duty: If you receive a jury summons, immediately notify your manager and provide a copy of the summons. Walmart will generally excuse your absence for jury duty, but you may be required to provide proof of your attendance, such as a jury service certificate.
- Subpoenas and Court Appearances: Similar to jury duty, if you are required to appear in court due to a subpoena or other legal process, provide documentation to your manager. This might include a copy of the subpoena or court order. Walmart will usually excuse these absences, provided you have the necessary documentation.
Bereavement
Dealing with the loss of a loved one is incredibly difficult, and Walmart provides bereavement leave to support associates during these times.
- Bereavement Leave: Walmart offers paid bereavement leave for the death of a qualifying family member. The length of leave and the definition of a “qualifying family member” may vary depending on the specific policy at your store. Typically, you’ll need to provide documentation, such as a copy of the death certificate or obituary, to verify the loss.
Submitting Documentation
The process of submitting documentation is critical to ensure your absence is excused. The specific channels and procedures can vary slightly depending on your store and the type of leave. However, the general principles remain the same.
- Workday or Similar Systems: Many Walmart stores utilize Workday or a similar human resources management system. You may be able to submit documentation directly through this system.
- Direct Submission to Management: In some cases, you may need to submit documentation directly to your manager or a designated HR representative.
- Keep Copies: Always retain copies of all documentation you submit. This is essential for your records and provides proof in case of any discrepancies.
Pro Tip: Communicate with your manager as soon as possible about any anticipated absences. This proactive approach helps avoid misunderstandings and ensures your absence is handled correctly.
Using Paid Time Off (PTO) Effectively
Taking time off work is a necessity, whether it’s for a much-needed vacation, a doctor’s appointment, or simply a day to recharge. Walmart understands this and provides its associates with Paid Time Off (PTO) to help manage these situations without financial hardship or negative repercussions on their attendance record. Utilizing PTO correctly is key to avoiding attendance points and maintaining a positive standing with the company.
PTO and Point Avoidance
PTO is a valuable resource that can shield you from accruing points under Walmart’s attendance policy. When you use PTO for a scheduled shift you are unable to attend, it effectively excuses your absence. This means that, provided your PTO request is approved, you will not receive any points for that absence. However, it’s essential to understand the specific rules surrounding PTO usage to ensure you’re using it correctly and maximizing its benefits.
Requesting PTO Through Walmart’s System
The process of requesting PTO at Walmart is generally straightforward, but it’s crucial to follow the correct steps to ensure your request is processed and approved. The most common method is through the WalmartOne portal or the Me@Walmart app.The following steps are typical for requesting PTO:
- Access the System: Log in to the WalmartOne portal on a computer or open the Me@Walmart app on your mobile device. Ensure you have your associate login credentials readily available.
- Navigate to the Time Off Section: Within the portal or app, locate the section related to time off or PTO requests. This might be labeled “My Time Off,” “Time Off Requests,” or something similar.
- Select the Date(s) and Type of Time Off: Choose the date(s) for which you need PTO. Specify “Paid Time Off” as the type of time off you are requesting.
- Enter the Hours: Indicate the number of hours you need to cover for each shift. This should match your scheduled shift hours.
- Submit the Request: Review your request for accuracy, and then submit it. You may be prompted to provide a reason for your absence, but this is often optional.
- Check for Approval: After submitting your request, it will be reviewed by your manager. Regularly check the status of your request within the portal or app. You will receive a notification when it’s approved or denied.
It’s important to note that the exact steps and interface may vary slightly depending on your store’s specific systems and any updates Walmart has implemented. Always refer to official Walmart resources or your manager for the most up-to-date instructions.
Advance Requesting and Last-Minute Implications
Requesting PTO in advance is highly recommended and offers several advantages. Early requests increase the likelihood of approval, especially during peak vacation times or holidays when many associates are also requesting time off. It also gives your manager ample time to adjust the schedule and ensure adequate coverage for your absence.Last-minute PTO requests, on the other hand, can present challenges.
While Walmart may consider last-minute requests, they are more likely to be denied, particularly if there is insufficient coverage. Furthermore, even if approved, last-minute requests may not always prevent point accumulation, depending on the circumstances and the specific details of Walmart’s attendance policy. It’s crucial to understand the implications of the attendance policy and the potential consequences of missing a shift without approved PTO.
Plan ahead. The best way to avoid attendance points is to request PTO as far in advance as possible. Unexpected events happen, but whenever feasible, prioritize requesting PTO early.
Consider the example of Sarah, a Walmart associate who planned a family vacation months in advance. She submitted her PTO request well in advance, and it was promptly approved. This ensured she could enjoy her vacation without worrying about attendance points. Conversely, John, another associate, needed to take a day off due to a sudden illness. He submitted a PTO request, but because it was last minute, the request was denied, and he received an attendance point.
This highlights the importance of proactive PTO management.
Calling Out Sick
Navigating the process of calling out sick at Walmart requires adherence to specific protocols. This ensures a smooth communication process and minimizes potential issues with attendance. Understanding the correct procedures and providing accurate information is crucial for maintaining good standing with the company.
Proper Procedures for Calling Out Sick
The following steps Artikel the established protocol for calling out sick at Walmart. It’s imperative to follow these procedures to avoid unnecessary complications.
- Contacting the Store: The primary method for reporting an absence is typically through the store’s designated absence line or the WalmartOne (or now, Me@Walmart) app. The exact method can vary by store, so it’s essential to confirm the correct procedure with your team lead or People Lead.
- Time of Notification: Employees are generally expected to notify the store as soon as reasonably possible, ideally before the start of their scheduled shift. Providing advanced notice allows management to arrange coverage for your absence.
- Required Information: When calling in, be prepared to provide specific details. These typically include your name, employee ID number, the date of the absence, and the reason for the absence.
- Following Up (if required): Depending on the duration of your absence or store policy, you might be required to provide additional documentation, such as a doctor’s note. Always comply with the store’s requests.
Script or Template for Calling In Sick
Using a prepared script or template can help ensure you convey all necessary information clearly and concisely. Here’s a basic template to adapt:
“Hello, this is [Your Name], employee ID [Your Employee ID Number]. I am calling to report an absence for [Date] due to [Reason for Absence – be brief, e.g., illness, doctor’s appointment]. I expect to return to work on [Date, if known]. Thank you.”
This script is a foundation; you can add any information required by your store.
Potential Impact of Providing False Information
Providing false information when calling out sick can have serious consequences. While it might seem harmless in the moment, the repercussions can significantly impact your employment.
- Disciplinary Action: Walmart’s attendance policy usually includes disciplinary measures for providing false information. This can range from a verbal warning to termination of employment, depending on the severity and frequency of the infraction.
- Loss of Trust: Lying to your employer erodes trust. Once trust is broken, it can be difficult to regain. This can affect your relationships with your team lead, colleagues, and management.
- Attendance Points: Even if the initial lie is not immediately discovered, if your absence is not legitimate, you may still be assessed attendance points, leading to further disciplinary action if you accumulate too many points.
- Legal Ramifications (in extreme cases): While rare, in cases involving fraudulent use of sick leave or other benefits, providing false information could potentially lead to legal issues.
For example, consider a scenario where an employee calls out sick with a fabricated illness to attend a concert. If discovered, this could result in disciplinary action. The employee might also be required to provide a doctor’s note, which would expose the lie, further escalating the situation.
Medical Documentation and Absences
Navigating the waters of medical absences at Walmart requires a clear understanding of documentation and procedures. Properly handling these aspects can protect you from points and ensure you receive the necessary support during times of illness or injury. Let’s delve into the specifics of providing medical documentation and requesting a leave of absence.
Obtaining and Submitting Medical Documentation
Providing adequate medical documentation is crucial for excusing an absence. The process involves several steps, each designed to ensure accuracy and compliance with Walmart’s policies.
- Consult Your Healthcare Provider: The first step is to visit your doctor, urgent care, or other qualified healthcare professional. Explain the reason for your absence from work and request documentation.
- Request a Doctor’s Note: Specifically request a doctor’s note that includes the following information: your name, the date(s) of your appointment or illness, the specific reason for the absence (e.g., diagnosis, treatment), and the healthcare provider’s signature and contact information.
- Obtain Medical Records: In some cases, you may need to provide more detailed medical records, such as a summary of your visit, test results, or a treatment plan. This is especially true for longer absences or those related to ongoing medical conditions.
- Submit Documentation to Walmart: The method of submission may vary depending on your store’s specific procedures. Typically, you’ll provide the documentation to your People Lead or manager. Some stores may use an online system for submitting documents.
- Keep a Copy: Always retain a copy of all submitted documentation for your records.
Types of Medical Documentation Walmart Accepts
Walmart typically accepts various forms of medical documentation, provided they meet certain criteria. Understanding these accepted forms can help you prepare the necessary paperwork efficiently.
- Doctor’s Note: As mentioned earlier, a standard doctor’s note is the most common form of documentation. Ensure it contains all the required information.
- Medical Records: These may include detailed reports from your healthcare provider, such as test results, treatment plans, or summaries of your visits.
- Hospital Discharge Papers: If you were hospitalized, discharge papers are essential to document your absence.
- Urgent Care Visit Records: Records from urgent care facilities are also acceptable, provided they include the necessary details.
- Specialist Reports: Reports from specialists (e.g., cardiologists, neurologists) are acceptable, especially if the absence is related to a specific condition they are treating.
Requesting a Medical Leave of Absence
A medical leave of absence allows you to take an extended period away from work for medical reasons. This process involves specific forms and procedures to ensure you remain compliant with Walmart’s policies and protect your job.
- Initiate the Request: Begin by discussing your need for a leave of absence with your People Lead or manager. They will guide you through the process and provide the necessary forms.
- Complete the Leave of Absence Request Form: This form typically requires you to provide personal information, the reason for your leave, the expected start and end dates, and contact information.
- Provide Medical Certification: You’ll need to provide medical certification from your healthcare provider. This documentation will verify the medical necessity of your leave and provide details about your condition and expected recovery time.
- Submit the Documentation: Submit the completed form and medical certification to the appropriate department or individual at Walmart, typically your People Lead or a designated HR representative.
- Await Approval: Walmart will review your request and medical documentation. You will be notified of the decision regarding your leave of absence.
- Manage Your Leave: During your leave, you may be required to provide periodic updates to Walmart, such as status reports from your healthcare provider.
- Return to Work: Before returning to work, you may need to provide a medical release from your healthcare provider, stating that you are fit to resume your duties.
The process of obtaining and submitting medical documentation, as well as requesting a leave of absence, can seem daunting. However, by following these guidelines, you can navigate these procedures effectively and ensure you are protected while prioritizing your health.
Emergency Situations and Unforeseen Circumstances
Life, as they say, is what happens when you’re busy making other plans. Sometimes, those plans get completely derailed by the unexpected – a sudden illness, a family emergency, or a situation that demands your immediate attention. When these unforeseen circumstances arise, it’s crucial to know how to navigate them while minimizing any negative impact on your employment. This section provides a guide on managing emergencies and communicating effectively with your employer.
Handling Unexpected Emergencies
Unexpected emergencies are, by their very nature, unpredictable. However, preparing for the possibility of them can make the situation significantly less stressful. It is crucial to have a plan of action and be ready to act quickly and efficiently.When facing an unexpected emergency, prioritize your well-being and the safety of those involved. Once the immediate crisis is addressed, focus on communicating with your supervisor.
Provide as much information as possible, even if it’s initially limited. Remember that honesty and transparency are always the best policies.Here’s a practical approach to handling unexpected emergencies that might prevent you from coming to work:
- Prioritize Safety and Well-being: Your health and the safety of those involved are paramount. Ensure you and any affected individuals are safe and secure.
- Assess the Situation: Take a moment to understand the scope of the emergency. This will help you communicate the situation effectively.
- Contact Your Supervisor Promptly: As soon as it’s safe and feasible, inform your supervisor about the situation and your inability to come to work. Be clear about the reason for your absence.
- Provide Necessary Details: While you don’t need to overshare, provide enough information for your supervisor to understand the situation. If possible, estimate how long you will be absent.
- Follow Up: Once the initial emergency has passed, follow up with your supervisor. Provide any necessary documentation, such as a doctor’s note or proof of a family emergency.
Communicating with Your Supervisor in Emergency Situations
Communication during an emergency is key to mitigating potential problems and ensuring a smooth process. A clear and concise message can help your supervisor understand the situation and make the necessary arrangements.Effective communication in emergencies involves several critical components:
- Immediate Notification: Contact your supervisor as soon as you know you cannot come to work. Delaying notification can raise concerns and complicate matters.
- Clear and Concise Explanation: Briefly explain the reason for your absence. Avoid excessive details, but be truthful and transparent.
- Estimate of Absence Duration: If possible, provide an estimated time frame for your absence. This helps your supervisor manage scheduling and coverage.
- Contact Information: Provide a reliable way to reach you. This allows your supervisor to contact you if needed.
- Follow-Up Communication: Keep your supervisor updated on your situation and provide any required documentation as soon as you can.
An example of a communication protocol might be:
“Hi [Supervisor’s Name], I am calling to inform you that I will be unable to come to work today due to a sudden family emergency. I will keep you updated on the situation and will provide a more accurate estimate of my return time as soon as possible. My phone number is [Your Phone Number]. Thank you for your understanding.”
Resources Available to Employees Facing Unforeseen Circumstances
Many companies, including Walmart, offer resources to help employees during challenging times. Knowing what’s available can provide much-needed support and peace of mind. These resources vary but often include employee assistance programs (EAPs), financial aid, and flexible work arrangements.Here is a list of resources that might be available:
- Employee Assistance Programs (EAPs): These programs often provide confidential counseling, support, and resources for personal and work-related issues. EAPs can help with stress management, grief counseling, and other critical needs.
- Paid Time Off (PTO): Utilize any available PTO, such as vacation or sick leave, to cover your absence.
- Unpaid Leave: If you exhaust your PTO, inquire about the possibility of taking unpaid leave.
- Financial Assistance Programs: Some companies offer financial assistance programs or hardship funds to help employees facing unexpected financial burdens.
- Flexible Work Arrangements: Discuss the possibility of flexible work arrangements with your supervisor, such as working remotely or adjusting your schedule, if your job allows.
- Healthcare Benefits: Ensure you are utilizing all available healthcare benefits, including mental health services.
- Legal Aid: Some programs offer legal advice or referrals to help you navigate complex legal issues.
- Community Resources: Explore local community resources, such as food banks, shelters, and support groups, if needed.
Communication with Management: How To Call Out Of Walmart Without Getting A Point
Keeping the lines of communication open with your manager is absolutely vital when it comes to managing absences at Walmart. Proactive and clear communication minimizes confusion and demonstrates professionalism, potentially saving you from unnecessary points or misunderstandings. It’s about building a relationship of trust and respect, which makes navigating the occasional absence much smoother.
Demonstrating Effective Communication
Effective communication isn’t just about informing your manager; it’s about doing so clearly, concisely, and professionally. This includes providing as much detail as possible without oversharing, being prompt, and following up when necessary. It’s about showing you value your manager’s time and the smooth operation of the store.
- Be Prompt: Inform your manager of an absence as soon as you know. The earlier you notify them, the better they can plan. This is especially important for shift coverage.
- Be Clear: State the reason for your absence, the expected duration, and any relevant details. If you’re unsure how long you’ll be out, provide an estimated return date.
- Be Professional: Use respectful language and maintain a professional tone, even if you are feeling unwell or frustrated.
- Follow Up: If your absence extends beyond the initially stated duration, or if there are changes in your return plans, keep your manager updated.
- Document Everything: Keep a record of your communications, including dates, times, and the content of your messages. This can be helpful if any issues arise later.
Professional Email and Message Examples
Here are examples of how to communicate your absence professionally, catering to different scenarios. Remember to replace the bracketed information with your specifics.
Scenario 1: Calling Out Sick (Short Notice)
Subject: Absence – [Your Name] – [Date]
Dear [Manager’s Name],
I am writing to inform you that I will be unable to come to my scheduled shift today, [Date], due to illness. I woke up feeling [briefly describe symptoms]. I anticipate being able to return to work on [Date or “as soon as possible”].
I apologize for any inconvenience this may cause.
I will keep you updated on my condition.
Sincerely,
[Your Name]
[Employee ID]
Scenario 2: Pre-Planned Absence (e.g., Doctor’s Appointment)
Subject: Absence – [Your Name] – [Date]
Dear [Manager’s Name],
Please be informed that I will be absent from work on [Date] for a pre-scheduled appointment. My shift begins at [Time] and ends at [Time]. I have already requested [PTO/unpaid time] for this absence.
I will ensure that [mention any completed tasks or arrangements for your absence, e.g., “all my tasks for the day are completed”].
Thank you for your understanding.
Sincerely,
[Your Name]
[Employee ID]
Scenario 3: Unexpected Absence (e.g., Emergency)
Subject: Absence – [Your Name] – [Date]
Dear [Manager’s Name],
I am writing to inform you that I will be unable to come to my scheduled shift today, [Date], due to an unforeseen [briefly describe the emergency, e.g., “family emergency”]. I will keep you updated on when I can return to work.
I apologize for any inconvenience this may cause.
Sincerely,
[Your Name]
[Employee ID]
Scenario 4: Using PTO (Requesting Time Off)
Subject: PTO Request – [Your Name] – [Dates]
Dear [Manager’s Name],
I am requesting [number] days of paid time off (PTO) from [Start Date] to [End Date]. I have [number] hours of PTO available. I plan to use this time for [briefly state the reason, e.g., “vacation”].
I will ensure that [mention any completed tasks or arrangements for your absence, e.g., “all my urgent tasks are completed before I leave”].
Thank you for your consideration.
Sincerely,
[Your Name]
[Employee ID]
The Importance of Open Communication
Maintaining open communication isn’t just about following company policy; it’s about fostering a positive working relationship. Transparency builds trust, and trust makes it easier to navigate any potential issues related to your absences. It also helps your manager understand your situation and potentially offer support or guidance.
Open communication prevents misunderstandings.
This means regularly checking in with your manager, not just when you need to call out. It means proactively providing updates, even if it’s just to say you’re feeling better. Consider the story of Sarah, a Walmart employee who consistently communicated with her manager about her chronic illness. While she still needed to take time off, her manager understood her situation, was supportive, and, as a result, Sarah faced fewer attendance-related issues than some of her colleagues who were less communicative.
Sarah’s situation highlights the value of building a professional relationship based on trust and clear communication.
Understanding Point Reduction and Forgiveness
Navigating Walmart’s attendance policy requires understanding not only how points are assigned but also how they can be reduced or potentially removed. Knowing the avenues for point forgiveness is crucial for maintaining a good standing and avoiding disciplinary actions. This section details the processes involved in mitigating the impact of attendance points.
Methods for Reducing or Removing Points
Several options exist for lessening the burden of attendance points, each with specific requirements and conditions. Understanding these pathways is essential for managing your attendance record effectively.The primary methods for reducing or removing points involve:
- Using Paid Time Off (PTO): If you have accrued PTO, you can use it to cover an absence. This can eliminate the point associated with the missed shift, provided you submit the PTO request in accordance with Walmart’s policy. The exact timeframe for submitting a PTO request varies depending on your location and union agreements, so be sure to check the specific guidelines applicable to your store.
- Correcting Errors: Review your attendance record regularly. If you identify any discrepancies or errors, such as a point being assigned incorrectly, immediately contact your manager or People Lead to have the issue rectified. Prompt action is crucial to ensure any errors are addressed quickly.
- Attending Training or Completing Tasks: Walmart sometimes offers opportunities to reduce points through participation in specific training programs or by completing certain tasks. These opportunities may vary depending on the store and the needs of the business. Keep an eye out for announcements from management about such programs.
- Attendance Improvement Programs: Some stores may implement attendance improvement programs for associates who have accumulated a certain number of points. These programs typically involve a period of monitoring and may require adhering to specific attendance guidelines. Successful completion of the program could lead to a reduction in points.
Circumstances for Point Forgiveness or Waiver
Certain situations warrant consideration for point forgiveness or a waiver, reflecting Walmart’s understanding of unforeseen circumstances. Knowing these scenarios can be beneficial.Points may be forgiven or waived under specific circumstances, including:
- Bereavement: In the event of a death in the immediate family, Walmart typically offers excused absences, which do not result in point accrual. Documentation, such as a death certificate or obituary, is usually required.
- Jury Duty or Subpoena: If you are required to attend jury duty or are subpoenaed, you are generally excused from work without incurring points. Proof of attendance is typically required.
- Approved Leave of Absence: Approved leaves of absence, such as those covered under the Family and Medical Leave Act (FMLA), are generally excused absences. The terms of the leave and any required documentation must be followed.
- Company-Sponsored Events: Attendance at company-sponsored events, such as mandatory training or meetings, typically does not result in points if you are unable to attend due to unforeseen circumstances.
- Unforeseen Circumstances at Management’s Discretion: In some instances, management may exercise discretion to waive points in cases of genuine hardship or extenuating circumstances. This is often dependent on the individual situation and the manager’s judgment.
Appealing a Point
If you believe a point has been unfairly assigned, you have the right to appeal it. The appeal process involves several steps to ensure a fair review.To appeal a point, follow these steps:
- Gather Evidence: Collect any supporting documentation that supports your claim. This might include medical documentation, proof of a scheduled appointment, or any other relevant information that justifies your absence.
- Speak to Your Manager or People Lead: Discuss the situation with your direct manager or the People Lead. Clearly explain why you believe the point was assigned in error and provide your supporting documentation.
- Submit a Formal Appeal (If Necessary): If the issue is not resolved at the initial discussion, you may need to submit a formal appeal through Walmart’s established channels. This often involves completing a specific form or submitting a written statement outlining your case.
- Follow Up: After submitting your appeal, follow up with your manager or People Lead to ensure it is being reviewed. Inquire about the expected timeframe for a decision.
- Escalate If Needed: If you are not satisfied with the outcome of the appeal, you may have the option to escalate the issue to a higher level of management or Human Resources. Follow the appropriate chain of command.
Common Mistakes to Avoid

Navigating Walmart’s attendance policy can sometimes feel like a high-stakes game. Knowing the pitfalls to avoid is crucial to staying in good standing and keeping your job. Many employees unintentionally accumulate points by making simple errors. Let’s look at the most common blunders and how to steer clear of them.
Improper Notification Procedures
Failing to follow Walmart’s specific call-out protocols is a surefire way to rack up points. This includes not calling in, calling in too late, or calling the wrong person.
- Not Calling Out at All: This is the cardinal sin. If you’re unable to come to work, you
-must* notify Walmart. Failing to do so results in a point, regardless of the reason for your absence. - Calling Out After the Deadline: Each store has a specific time frame for notification, usually before your shift starts. Calling in even a few minutes late can lead to a point. Double-check your store’s policy.
- Contacting the Wrong Person: Some stores require you to call a specific phone number or speak with a particular manager. Contacting the wrong person, even if you notify
-someone*, may not excuse your absence. - Not Following Up (If Required): Some situations, such as extended absences, may require follow-up documentation. Failing to provide this, even if you initially called out correctly, can result in points.
Misunderstanding the Policy on Acceptable Absences
Not all absences are created equal. Knowing which absences are excused and which ones will result in points is vital.
- Assuming All Sick Days Are Excused: While Walmart offers paid time off (PTO) that you can use for sick days, simply being sick doesn’t automatically excuse your absence. You must either use PTO or face a point if you don’t have enough.
- Believing Doctor’s Notes Always Excuse Absences: While a doctor’s note can sometimes excuse an absence, it’s not always a guarantee. Walmart may still require you to use PTO or, in certain situations, follow other procedures. The key is understanding your store’s specific requirements.
- Incorrectly Believing Bereavement Leave Automatically Excuses: Bereavement leave usually requires providing documentation. If you fail to submit this documentation, you could still be penalized.
Misusing or Misunderstanding Paid Time Off (PTO)
PTO is a valuable resource, but mismanaging it can lead to problems.
- Not Requesting PTO in Advance: Generally, you need to request PTO at least 24 hours before your shift. Last-minute requests are often denied, leading to points.
- Not Having Enough PTO: If you don’t have enough PTO to cover your absence, you’ll likely receive a point, even if you try to use it.
- Incorrectly Entering PTO Requests: Mistakes when submitting your PTO request can lead to it not being approved or applied correctly.
Failing to Document Properly
Documentation is critical when dealing with absences, especially for extended illnesses or emergencies.
- Not Providing Required Documentation: For absences that require documentation (e.g., medical leave, bereavement), failing to submit the necessary paperwork can lead to points.
- Submitting Incomplete Documentation: If the documentation you provide doesn’t meet Walmart’s requirements (e.g., missing dates, lack of physician’s signature), it may not be accepted, and you could receive a point.
Ignoring Communication with Management
Maintaining open communication with your manager can help you navigate attendance issues and potentially avoid points.
- Not Communicating About Potential Absences: If you foresee a potential absence (e.g., a planned medical appointment), inform your manager as soon as possible.
- Not Following Up After an Absence: If you’ve been absent, check with your manager to confirm your absence was recorded correctly and if any further action is needed.
Best Practices to Avoid Unnecessary Points, How to call out of walmart without getting a point
To stay on the right side of Walmart’s attendance policy, adopt these best practices:
- Know the Policy: Thoroughly understand your store’s specific attendance policy, including call-out procedures, acceptable reasons for absence, and PTO rules.
- Plan Ahead: Whenever possible, anticipate potential absences and request time off in advance.
- Communicate Proactively: Keep your manager informed about any potential or actual absences.
- Document Everything: Keep records of all communications and documentation related to your absences.
- Use PTO Wisely: Plan your PTO usage carefully to cover potential absences.
- Be Prepared for the Unexpected: Have a plan in place for handling unexpected situations, such as illness or emergencies. Know who to contact and what information you’ll need.
- Check Your Attendance Regularly: Regularly review your attendance record to ensure everything is accurate and address any discrepancies promptly.
Examples of Acceptable Excuses (With Context)

Navigating Walmart’s attendance policy requires understanding which absences are considered excusable and won’t result in points. This section provides specific examples, detailing the required documentation, the appropriate procedures to follow, and the likely management response. Knowing this information can save you from unnecessary point accumulation and potential disciplinary actions.It’s crucial to remember that policies can change, so always refer to the most up-to-date Walmart Associate Handbook or consult with your People Lead for the most accurate information.
Scenario-Based Absences and Their Handling
The following table Artikels various scenarios where absences are typically excused, providing detailed examples and guidance. Understanding the specifics of each situation is essential for ensuring your absence is properly documented and excused.
| Scenario | Required Documentation | Procedure | Management Response |
|---|---|---|---|
| Illness Requiring Medical Attention | Doctor’s note, including date(s) of absence, diagnosis (if you’re comfortable sharing), and any work restrictions. | 1. Notify your manager as soon as possible, ideally before your scheduled shift. 2. Submit the doctor’s note to your manager or People Lead upon your return. 3. Follow up to ensure the absence is correctly recorded. | Management will review the documentation. If the note is valid, the absence should be excused. You may be asked for clarification. |
| Family Emergency (Death of Immediate Family Member) | Death certificate or obituary. | 1. Contact your manager immediately. 2. Provide the documentation to your manager or People Lead. 3. Inform them about the time you need to be off. | Management will excuse the absence and may offer condolences. Bereavement leave, if applicable, will be discussed. |
| Court Appearance (Jury Duty or Subpoena) | Official court summons or documentation confirming attendance. | 1. Provide your manager with a copy of the summons as soon as you receive it. 2. Submit proof of attendance upon your return. | The absence is typically excused. Management may inquire about your return date. |
| Approved Leave of Absence (LOA) | Documentation confirming the LOA approval. | 1. Submit your LOA request through the appropriate channels (e.g., Sedgwick). 2. Keep a copy of your approved LOA documentation. 3. Confirm with your manager your return to work. | Management acknowledges the approved LOA. Ensure your schedule is adjusted to reflect your return. |
| Inclement Weather or Natural Disaster (Store Closure) | None required; store closure is official. | 1. Monitor store communication channels (e.g., WIRE, manager communications). 2. Do not attempt to come to work if the store is officially closed. | Absence is automatically excused if the store is closed due to weather or a natural disaster. |
| Work-Related Injury | Workers’ compensation claim documentation, including medical reports. | 1. Report the injury immediately to your manager and the appropriate safety personnel. 2. Follow all instructions from the medical provider and workers’ compensation. 3. Provide all documentation to your manager and People Lead. | Management will process the workers’ compensation claim. The absence is excused. |
| Mandatory Vaccination or Medical Appointment | Documentation confirming the vaccination or appointment. | 1. Inform your manager about the appointment in advance. 2. Provide documentation after the appointment. | The absence should be excused. |
| Legal Requirement (Court Appearance other than Jury Duty) | Court order or subpoena. | 1. Notify your manager as soon as you are aware of the legal requirement. 2. Provide documentation to your manager. | Management will excuse the absence. |
| Serious Illness of a Dependent Requiring Care | Documentation from a healthcare provider regarding the dependent’s illness. | 1. Notify your manager as soon as possible. 2. Provide the documentation to your manager or People Lead. | Management will review the documentation and excuse the absence. |
| School-Related Activities for Dependent Children (Limited Situations) | Documentation, like a school notice or letter. | 1. Inform your manager of the situation in advance if possible. 2. Provide the documentation to your manager or People Lead. | Management will review the documentation and excuse the absence. The excuse might depend on the situation. |