Highland IL Walmart Pharmacy Your Local Health and Wellness Hub

Highland IL Walmart Pharmacy, a familiar name in the community, is more than just a place to pick up your prescriptions; it’s a vital part of the health landscape. Let’s journey back to when it all began, imagine the shelves slowly filling, and the friendly faces of pharmacists ready to assist. Beyond the familiar aisles, the pharmacy offers a spectrum of services, from quick prescription refills to expert medication counseling.

They’re open during convenient hours, ensuring accessibility for everyone, from the early birds to those who prefer a late-night run. Consider it your friendly neighborhood health haven, offering a blend of convenience, care, and a dash of small-town charm.

This isn’t just about pills and paperwork; it’s about the people. The dedicated team offers prescription services, immunization shots, and even specialized health screenings. Wondering how it works? The process is smooth and straightforward, designed to get you the care you need without the fuss. We’ll compare prices with local competitors, so you can see where your dollar goes furthest, and explore the experiences of customers, the good and the areas for improvement.

You’ll find the exact address, accessibility details, and a rundown of accepted insurance and payment options, including those sweet, sweet discounts. Plus, we’ll dive into the pharmacy’s programs, community involvement, and the exciting future that awaits, offering a glimpse of how this pharmacy is evolving to meet the needs of the community.

Table of Contents

Overview of Highland, IL Walmart Pharmacy

Nestled in the heart of Highland, Illinois, the Walmart Pharmacy serves as a convenient healthcare hub for the local community. It provides a wide range of pharmaceutical services, from filling prescriptions to offering over-the-counter medications and health products. The pharmacy aims to provide accessible and affordable healthcare options for all.

Historical Background

The Walmart Pharmacy in Highland, IL, has evolved alongside the larger Walmart store. It began as a component of the retail giant’s expansion into providing comprehensive services, including pharmacy needs. Over time, the pharmacy has adapted to meet the changing demands of the community, expanding its services and inventory to provide better healthcare access. It has grown from a basic prescription-filling service to a resource for health information and wellness products.

Pharmacy Services

The Highland Walmart Pharmacy offers a comprehensive suite of services designed to cater to diverse healthcare needs.

Prescription Filling: The pharmacy efficiently processes and dispenses both new and refill prescriptions. They offer online prescription refills for added convenience.
Over-the-Counter Medications: A wide selection of over-the-counter medications is available, including pain relievers, cold and flu remedies, allergy medications, and first-aid supplies.
Immunizations: The pharmacy provides a variety of vaccinations, including flu shots and other preventative immunizations, often without requiring an appointment.
Medication Counseling: Pharmacists are available to provide counseling on medications, answer questions, and offer guidance on proper usage and potential side effects.
Specialty Pharmacy Services: For certain medications, the pharmacy may offer specialty services to help manage complex medical conditions.

Operating Hours and Accessibility

The Highland Walmart Pharmacy is committed to providing convenient access to healthcare services.

Operating Hours: The pharmacy typically operates during the store’s business hours, which are usually extended compared to traditional pharmacies, offering accessibility.
Accessibility Features: The pharmacy is designed to be accessible to all customers, with features like ramps, wide aisles, and accessible counters.
Online Services: The pharmacy provides online services, including prescription refills and medication information, for increased convenience.
Contact Information: Customers can easily contact the pharmacy by phone for any questions or to discuss their medication needs.

Pharmacy Services and Offerings

The Highland, IL Walmart Pharmacy is committed to providing comprehensive pharmaceutical services to meet the healthcare needs of the community. Beyond simply dispensing medications, the pharmacy offers a range of services designed to support patient health and well-being, making it a convenient and accessible resource for managing prescriptions and maintaining overall health. The goal is to provide accessible and affordable healthcare solutions to the local population.

Specific Prescription Services Available

The Highland, IL Walmart Pharmacy offers a variety of prescription services designed to simplify the process of managing medications. These services prioritize convenience and patient support, ensuring that individuals can easily access the medications they need.

Prescription Refills: Refilling prescriptions is made easy through various methods, including online platforms, the Walmart app, and phone calls. Patients can also set up automatic refills to ensure they never miss a dose.
Prescription Transfers: Patients can transfer their prescriptions from other pharmacies to the Highland, IL Walmart Pharmacy. The pharmacy staff handles the transfer process, making it a seamless experience.
Medication Counseling: Pharmacists are available to provide medication counseling. This includes explaining how to take medications, potential side effects, and any interactions with other drugs or supplements. This personalized attention ensures patients are well-informed about their medications.

Specialized Services

In addition to standard prescription services, the Highland, IL Walmart Pharmacy provides specialized services aimed at promoting public health and wellness. These services go beyond simply dispensing medications, offering valuable resources to support preventative care.

Immunizations: The pharmacy offers a range of immunizations, including flu shots, shingles vaccines, and other important vaccinations. These services are often available on a walk-in basis, making it easy for patients to stay up-to-date on their vaccinations.
Health Screenings: Health screenings, such as blood pressure checks and blood glucose tests, may be available. These screenings help patients monitor their health and identify potential issues early on.
Compounding: The pharmacy may offer compounding services, where medications are customized to meet individual patient needs. This is particularly helpful for patients who require specific dosages or formulations not commercially available.

Process for Obtaining a Prescription Filled

The process of obtaining a prescription filled at the Highland, IL Walmart Pharmacy is straightforward, designed for ease of use. Patients can expect a smooth experience when they present their prescriptions and interact with the pharmacy staff.

Prescription Submission: Patients can submit their prescriptions in several ways. They can present a written prescription from their doctor, have their doctor electronically send the prescription, or transfer an existing prescription from another pharmacy.
Patient Information: The pharmacy staff will gather necessary patient information, including insurance details and any allergies or medical conditions. This information ensures the accuracy and safety of the medication dispensed.
Medication Processing: The pharmacy staff will process the prescription, which includes verifying the medication, dosage, and instructions. They will also check for potential drug interactions and ensure the prescription is covered by the patient’s insurance.
Medication Dispensing: Once the prescription is processed, the pharmacist will dispense the medication. The pharmacist may offer counseling on the medication, including how to take it, potential side effects, and any precautions.
Payment and Pickup: Patients will pay for their prescription and can choose to pick it up at the pharmacy. The pharmacy may also offer options for home delivery, depending on the service.

Comparison with Other Local Pharmacies

Deciding where to fill your prescriptions can feel like navigating a maze. Price, convenience, and availability all play crucial roles in this decision. Let’s delve into how the Highland, IL Walmart Pharmacy stacks up against its local competitors, giving you the information you need to make an informed choice.

Pricing of Common Prescriptions

Cost is often a primary consideration when choosing a pharmacy. To give you a clear picture, here’s a comparison of the prices for some commonly prescribed medications at Walmart Pharmacy and two other local pharmacies. Please note that prices can fluctuate, so this table reflects a snapshot and is for informational purposes only. It’s always best to call and confirm current pricing before filling your prescription.

Medication	Walmart Pharmacy	Pharmacy A	Pharmacy B
Lisinopril (20mg, 30 tablets)	$10	$15	$12
Amoxicillin (500mg, 14 capsules)	$12	$18	$15
Atorvastatin (20mg, 30 tablets)	$15	$20	$18

This table provides a glimpse of the potential cost savings available. However, remember that these are just examples. Factors like insurance coverage, generic versus brand-name medications, and any available pharmacy discounts can significantly impact the final price.

Waiting Times for Prescription Fulfillment

Time is precious, and no one wants to spend an hour waiting for their medication. Prescription fulfillment speed is another key factor in pharmacy selection. While waiting times can vary depending on the time of day, the complexity of the prescription, and the pharmacy’s workload, we can compare general expectations.Generally, Walmart Pharmacy, with its streamlined processes, often boasts competitive wait times.

However, smaller, independent pharmacies sometimes offer quicker service due to a more personalized approach. Chain pharmacies like Walgreens or CVS can have variable wait times depending on the store’s efficiency and staffing levels. It is recommended to call ahead to inquire about the estimated wait time, particularly during peak hours or if you are picking up a new or complex prescription.

Availability of Specific Medications

Having your medication in stock when you need it is crucial. The availability of specific medications can differ among pharmacies. Some pharmacies might specialize in certain medications, while others may have limited stock.Walmart Pharmacy typically carries a wide range of medications, including both brand-name and generic options. However, due to supply chain issues or specific medication shortages, it is always a good idea to call ahead to check if your specific medication is in stock.

Independent pharmacies often have strong relationships with local suppliers, potentially giving them an advantage in securing less common medications. Some may even offer compounding services, allowing them to prepare customized medications. Larger chain pharmacies, with their extensive networks, usually have good medication availability, although local factors can still influence this.

Customer Experience and Reviews

Navigating the world of pharmacy services often involves a degree of personal interaction, and the Highland, IL Walmart pharmacy is no exception. Understanding the experiences of its customers is key to evaluating its performance and identifying areas for improvement. This section delves into common customer sentiments, analyzes staff professionalism, and suggests avenues for enhancing the overall customer journey.

Common Customer Complaints and Praises, Highland il walmart pharmacy

The digital age has made sharing experiences easier than ever, and online reviews offer a window into the customer’s perspective. Analyzing these reviews provides a nuanced understanding of what the Highland, IL Walmart pharmacy excels at and where it falls short.Customer complaints frequently revolve around wait times, both for prescriptions to be filled and at the pick-up counter. Some customers report long lines, especially during peak hours, leading to frustration and inconvenience.

A common sentiment is that the pharmacy can feel understaffed, particularly when multiple customers require assistance simultaneously. Another recurring issue centers on communication, with some customers expressing dissatisfaction with the clarity of information regarding prescription availability or potential delays. Instances of medication errors, though rare, are understandably a source of significant concern, generating negative feedback and impacting customer trust.Conversely, the pharmacy also receives positive feedback.

Many customers praise the convenience of the location and the ease of using the Walmart app for prescription refills. The affordability of medications, a hallmark of Walmart’s pricing strategy, is frequently highlighted as a significant advantage. Furthermore, customers often commend the pharmacy staff for their helpfulness and willingness to answer questions, particularly when navigating complex medication regimens or insurance coverage.

Several reviews specifically mention the friendliness and patience of individual pharmacy technicians and pharmacists, contributing to a positive overall experience.

“The prices are great, but sometimes the wait is brutal.”

A common customer sentiment.

Pharmacy Staff’s Professionalism and Customer Service

The pharmacy staff’s interaction with customers is pivotal in shaping their perception of the service. Evaluating their professionalism and customer service skills is essential. Available feedback, gleaned from online reviews and customer surveys, provides insights into the staff’s performance.The majority of reviews suggest that the pharmacy staff is generally professional and helpful. Many customers report positive interactions with pharmacists and technicians, citing their willingness to answer questions, provide medication counseling, and assist with insurance-related issues.

The staff’s ability to explain complex medical information in a clear and understandable manner is often mentioned as a strength. Instances of staff going above and beyond to assist customers, such as helping them locate hard-to-find medications or coordinating with their doctors, are also frequently highlighted. However, there are also instances where customers report a lack of attentiveness or perceived rudeness from some staff members.

These experiences, though less common, can significantly impact a customer’s perception of the pharmacy. It’s crucial to acknowledge that a pharmacy’s efficiency and service quality can fluctuate based on factors such as staff workload and the complexity of customer needs.

“The pharmacist took the time to explain everything to me, which I really appreciated.”

A testament to positive customer service.

Ways to Improve Customer Experience

To further enhance the customer experience at the Highland, IL Walmart pharmacy, several key areas should be considered. Addressing these points can lead to increased customer satisfaction and loyalty. The following bullet points highlight specific areas where improvements can be made:

Optimize Staffing Levels: Implement strategies to ensure adequate staffing, especially during peak hours. This could involve analyzing historical data to predict busy periods and scheduling staff accordingly. Consider cross-training staff members to handle multiple tasks, such as filling prescriptions and assisting customers at the pick-up counter.
Reduce Wait Times: Implement technological solutions like automated dispensing systems to expedite prescription filling. Explore options for a dedicated express lane for simple refills or over-the-counter purchases. Provide clear signage and instructions to guide customers through the pick-up process.
Enhance Communication: Improve communication with customers regarding prescription status. Implement text or email notifications to inform customers when their prescriptions are ready for pick-up. Ensure clear and concise communication about any potential delays or issues with prescriptions.
Provide Comprehensive Medication Counseling: Ensure that pharmacists are readily available to provide medication counseling to customers. Offer educational materials, such as brochures or videos, to help customers understand their medications.
Streamline the Refill Process: Simplify the prescription refill process through the Walmart app or online portal. Offer automatic refill options for chronic medications.
Address Customer Complaints Promptly: Establish a system for promptly addressing customer complaints. Respond to online reviews and feedback to demonstrate a commitment to customer satisfaction.
Foster a Positive Work Environment: Promote a positive work environment for pharmacy staff. Provide ongoing training and development opportunities to enhance their skills and knowledge. Recognize and reward employees for providing excellent customer service.

Pharmacy Location and Accessibility

Navigating the world of healthcare can sometimes feel like a treasure hunt, but finding the Highland, IL Walmart Pharmacy is designed to be straightforward. This section provides a detailed guide to its location, ease of access, and features ensuring inclusivity for all. We’ll delve into the specifics, making your pharmacy visit as smooth as possible.

Pharmacy Address and Contact Information

Finding the pharmacy is the first step toward accessing your prescriptions and healthcare needs. Here’s how to reach the Highland, IL Walmart Pharmacy:The pharmacy is located within the Walmart Supercenter at:

Mercantile Dr, Highland, IL 62249

For direct communication, you can use the following contact details:

Phone: (618) 654-7277
You can also visit the Walmart website or use the Walmart app for additional information.

Parking and Ease of Access

Convenience is key when it comes to picking up medications, and Walmart understands this. The Highland, IL location offers ample parking and easy access to the pharmacy.The parking lot is expansive, providing numerous parking spaces. These spaces are well-lit, ensuring safety, especially during evening hours. The layout is designed to facilitate easy navigation, even during peak shopping times. The pharmacy itself is strategically located within the store to minimize walking distance from the entrance, and also from the parking area.

Accessibility Features for Individuals with Disabilities

Walmart is committed to providing an inclusive environment for all customers. The Highland, IL pharmacy is equipped with several accessibility features:
The entrance to the pharmacy is designed to be barrier-free. This includes automatic doors for easy entry and exit.

Wheelchair Accessibility: The pharmacy area is designed with wide aisles to accommodate wheelchairs and other mobility devices. The counters are also at a height that is comfortable for wheelchair users.
Designated Parking: Clearly marked accessible parking spaces are available near the entrance, ensuring that individuals with disabilities have convenient access to the store and pharmacy.
Assistive Devices: If needed, Walmart staff are available to assist customers in reaching medications, or provide other assistance.
Clear Signage: Signage is designed to be easily readable, with large print and clear directions to assist those with visual impairments.

These features collectively ensure that the Highland, IL Walmart Pharmacy is a welcoming and accessible place for everyone.

Insurance and Payment Options: Highland Il Walmart Pharmacy

Navigating the world of prescriptions and payments can sometimes feel like a treasure hunt, but at the Highland, IL Walmart Pharmacy, they aim to make it a straightforward and stress-free experience. Understanding your insurance coverage and payment choices is crucial, and this pharmacy offers a variety of options to suit your needs.

Insurance Providers Accepted

To ensure you can access your necessary medications without a hitch, the Highland, IL Walmart Pharmacy works with a wide array of insurance providers. It’s a bit like having a team of helpful allies ready to assist you.The pharmacy accepts a broad spectrum of insurance plans, including but not limited to:

Express Scripts
Cigna
Aetna
BlueCross BlueShield
Humana
UnitedHealthcare
Medicare Part D plans (various providers)
Medicaid (check for specific plan acceptance)

It’s always a wise idea to verify your specific plan’s coverage directly with the pharmacy or by checking their online portal. This proactive step can prevent any surprises and ensure a smooth transaction.

Payment Options Accepted

When it comes to paying for your prescriptions, the Highland, IL Walmart Pharmacy provides multiple convenient options, making the process as easy as possible.You can pay using the following methods:

Cash
Credit Cards (Visa, Mastercard, Discover, American Express)
Debit Cards
Health Savings Accounts (HSAs)
Flexible Spending Accounts (FSAs)

This range of options allows you to choose the payment method that best suits your financial situation and preferences. The pharmacy’s goal is to remove any obstacles to getting your medication.

Prescription Costs and Discounts

Understanding prescription costs and available discounts is key to managing your healthcare expenses. The Highland, IL Walmart Pharmacy offers several ways to help you save money on your medications.The pharmacy offers competitive pricing on a wide range of generic medications. This can lead to significant savings compared to brand-name alternatives, allowing you to prioritize your health without breaking the bank.

“Generic drugs often cost significantly less than brand-name drugs, sometimes by 80% or more, while still providing the same medical benefits.”

Walmart also provides a discount card program that can help lower the cost of certain prescriptions, regardless of your insurance coverage. It’s a simple way to access potential savings. In addition, the pharmacy may participate in manufacturer’s coupons or patient assistance programs for specific medications. These programs can provide substantial discounts or even free medication for eligible individuals.To get the best possible price, it’s always a good idea to:

Ask the pharmacist about generic alternatives.
Inquire about any available discount programs.
Check for manufacturer’s coupons.

Pharmacy Programs and Initiatives

The Highland, IL Walmart Pharmacy is committed to more than just dispensing medications; it actively strives to enhance the health and well-being of the community. Through a variety of programs, outreach initiatives, and partnerships, the pharmacy works to make healthcare more accessible, affordable, and supportive for everyone. Let’s delve into the specific ways they’re making a difference.

Medication Adherence Programs

Ensuring patients take their medications as prescribed is a cornerstone of effective healthcare. The Highland, IL Walmart Pharmacy understands this and offers several programs designed to promote medication adherence.The pharmacy provides services to help patients stay on track with their medications, including:

Medication Synchronization: This service allows patients to pick up all their medications on the same day each month, simplifying the refill process and reducing the risk of missed doses.
Automated Refill Reminders: Patients receive timely reminders via text message or phone call when their prescriptions are due for a refill, helping them avoid running out of essential medications.
Medication Therapy Management (MTM): In some cases, pharmacists may offer MTM services, which involve a comprehensive review of a patient’s medications to identify potential problems, improve medication effectiveness, and educate patients about their prescriptions.
Adherence Packaging: For patients who have difficulty managing multiple medications, the pharmacy might offer adherence packaging, which organizes medications by date and time, simplifying the dosage schedule.

These programs are not just about filling prescriptions; they’re about empowering patients to take control of their health. The pharmacist and staff are readily available to address any questions or concerns, providing personalized support to help patients achieve the best possible health outcomes.

Community Outreach and Partnerships

Walmart Pharmacy in Highland, IL actively engages with the community through a variety of outreach programs and collaborations. This commitment extends beyond the pharmacy’s walls, aiming to create a healthier environment for everyone.The pharmacy frequently collaborates with local organizations to promote health awareness. Some examples include:

Health Screenings: Partnering with local health organizations to provide free or low-cost health screenings, such as blood pressure checks, cholesterol screenings, and glucose tests. These screenings help identify potential health issues early, allowing for timely intervention and treatment.
Vaccination Clinics: Offering flu shots and other vaccinations, both in-store and at community events, to protect residents from preventable diseases. This is particularly important for vulnerable populations like seniors and young children.
Educational Seminars: Hosting educational seminars on various health topics, such as diabetes management, heart health, and medication safety. These seminars provide valuable information and resources to help people make informed decisions about their health.
Partnerships with Local Schools: Collaborating with schools to promote health and wellness among students, potentially including initiatives like healthy eating campaigns and educational programs about medication safety.

Through these outreach efforts, the pharmacy aims to build stronger community ties and foster a culture of health and wellness. The goal is to make healthcare more accessible and to empower individuals to take proactive steps towards a healthier lifestyle.

Efforts to Promote Health and Wellness

Beyond specific programs and partnerships, the Highland, IL Walmart Pharmacy takes a holistic approach to promoting health and wellness within the community. This involves a variety of initiatives designed to educate, inform, and support individuals in their pursuit of a healthier lifestyle.The pharmacy promotes health and wellness through a multi-faceted approach:

Over-the-Counter (OTC) Health Products: Offering a wide selection of OTC medications, vitamins, supplements, and other health-related products, providing convenient access to essential items for managing various health conditions.
Healthy Living Information: Providing educational materials and resources on topics such as healthy eating, exercise, and stress management. This information can be found in the pharmacy, on the Walmart website, or through community events.
Pharmacist Consultations: Encouraging patients to consult with the pharmacist for advice on medication management, potential drug interactions, and general health concerns. Pharmacists are valuable resources for providing personalized guidance and support.
Promoting Healthy Habits: Actively promoting healthy habits through various means, such as providing information on smoking cessation programs, weight management strategies, and other lifestyle modifications that can improve overall health.

The pharmacy’s commitment to promoting health and wellness extends to creating a welcoming and supportive environment where individuals feel comfortable seeking advice and information. By combining convenient access to medications and health products with educational resources and personalized support, the Highland, IL Walmart Pharmacy aims to empower the community to live healthier and more fulfilling lives.

Future Developments and Trends

The Highland, IL Walmart Pharmacy, like any forward-thinking establishment, constantly evaluates opportunities to enhance its services and adapt to the evolving healthcare landscape. This section delves into anticipated changes, exploring both physical improvements and potential shifts in the types of services offered, painting a picture of what the pharmacy might look like in the years to come.

Planned Expansions and Renovations

Walmart consistently invests in its facilities to improve the customer experience and operational efficiency. While specific plans for the Highland, IL location are not publicly available, it’s reasonable to anticipate ongoing upgrades. These might include:* Expanded Waiting Areas: A more comfortable and spacious waiting area, potentially incorporating comfortable seating, charging stations, and informational displays.

Improved Workflow

Streamlining the prescription filling process through enhanced automation and optimized layout to reduce wait times.

Enhanced Counseling Spaces

Private consultation rooms to facilitate more in-depth discussions with pharmacists about medications and health concerns.

Drive-Thru Enhancements

Optimizing the drive-thru experience for faster prescription pick-up and drop-off, potentially including automated systems for verification.

Accessibility Improvements

Ensuring full compliance with ADA standards and potentially incorporating features like automated doors and improved navigation for customers with disabilities.

Potential Future Trends in Pharmacy Services

The pharmacy industry is experiencing rapid innovation, driven by technology and changing patient needs. Several trends are likely to shape the services offered at the Highland, IL Walmart Pharmacy:* Telepharmacy: Remote consultations with pharmacists via video conferencing, providing access to healthcare advice and medication management services, especially for patients in rural areas or with mobility limitations. Imagine a scenario where a patient in a nearby town could consult with a pharmacist in Highland, IL, without needing to travel.

Medication Therapy Management (MTM)

Expanding MTM services to include comprehensive medication reviews, personalized medication plans, and ongoing monitoring to optimize medication effectiveness and minimize adverse effects.

Specialty Pharmacy Services

Providing specialized services for patients with chronic or complex conditions, including access to specialty medications, personalized support, and adherence programs.

Pharmacogenomics

Offering genetic testing to determine how patients respond to certain medications, enabling more personalized and effective treatment plans.

Pharmacogenomics allows doctors to tailor medication choices and dosages based on a patient’s genetic makeup, leading to more effective and safer treatment.

Integration with Wearable Technology

Utilizing data from wearable devices (e.g., smartwatches) to monitor patient health and provide personalized medication reminders and health alerts.

Automated Dispensing Systems

Implementing advanced robotic systems for prescription filling, further reducing wait times and improving accuracy.

Pharmacy’s Evolution Over the Next 5 Years

Envisioning the Highland, IL Walmart Pharmacy in five years involves a blend of technological advancements, patient-centric care, and a strong community focus. The physical space will likely be modernized, with a bright, welcoming atmosphere. The waiting area will be transformed, offering comfortable seating, interactive health kiosks, and digital displays providing health information and educational content. The pharmacy workflow will be seamless, with automated dispensing systems working behind the scenes to ensure rapid and accurate prescription fulfillment.Pharmacists will have more time to focus on patient care, providing personalized consultations, medication reviews, and disease management support.

Telepharmacy services will be readily available, allowing patients to connect with pharmacists remotely. The pharmacy will be a hub for wellness, offering health screenings, vaccinations, and educational programs. The pharmacy will actively engage with the community, hosting health fairs, supporting local health initiatives, and partnering with healthcare providers to improve patient outcomes. The overall experience will be characterized by convenience, efficiency, and a deep commitment to patient well-being, reflecting a pharmacy that has embraced the future of healthcare.