First United Bank Durant Walmart, more than just a place to deposit a check, it’s a hub of financial activity woven into the fabric of everyday life. Imagine a place where your banking needs are met while you pick up groceries or browse the aisles for that perfect find. This isn’t just a bank; it’s a fusion of convenience and service, designed to make your financial journey as smooth as possible.
We’ll explore the services offered, the customer experience, and the unique advantages this location provides.
This exploration will delve into everything from the banking services offered, including the ATM access and features available, to customer reviews, accessibility, and wait times. You’ll discover the types of loans available, options for financial planning, and any special promotions. We’ll guide you through the branch’s location, compare it with other banks, and highlight the security measures in place. Get ready to uncover the community involvement, digital banking features, and future plans of this dynamic banking location.
So, let’s dive in and see what makes First United Bank at Durant Walmart a special place!
First United Bank Durant Walmart – Overview

First United Bank’s partnership with Walmart in Durant, Oklahoma, provides a convenient and accessible banking experience for the local community. This collaboration allows First United Bank to extend its services to a high-traffic area, offering customers a variety of banking solutions within the familiar environment of a Walmart store. It’s a prime example of how financial institutions are adapting to meet the evolving needs of their customers, bringing essential services directly to where people shop and live their daily lives.
Services Offered
First United Bank offers a comprehensive suite of banking services within the Durant Walmart location, designed to cater to a wide range of financial needs. The services are tailored to provide convenience and accessibility for customers, ensuring that they can manage their finances efficiently while going about their regular routines.
- Checking and Savings Accounts: Customers can open and manage checking and savings accounts, allowing them to deposit funds, make withdrawals, and access their accounts online or through mobile banking. This includes options for personal and business accounts.
- Loans: The branch offers various loan products, including personal loans and potentially some consumer lending options, assisting customers with financing needs.
- Debit and Credit Cards: Customers can apply for debit cards and may have access to credit card services, enabling them to make purchases and manage their spending.
- Money Orders and Cashier’s Checks: These services provide secure methods for making payments when personal checks are not accepted or preferred.
- Notary Services: For customers who require notarization of documents, this service is available, offering a convenient solution for legal and financial paperwork.
- Safe Deposit Boxes: The Durant Walmart location might offer safe deposit boxes, providing customers with a secure place to store valuable items and important documents.
Hours of Operation
Understanding the operating hours of the First United Bank branch inside the Durant Walmart is crucial for customers planning their visits. These hours are typically aligned with the store’s operational schedule to provide maximum accessibility and convenience.
Generally, the First United Bank branch inside the Durant Walmart operates during the following hours:
Monday to Friday: Typically from 9:00 AM to 6:00 PM
Saturday: Usually from 9:00 AM to 1:00 PM
Sunday: Closed
Note: It is always recommended to verify the most up-to-date hours of operation directly with the First United Bank branch in the Durant Walmart, as they may be subject to change based on holidays, special events, or other operational adjustments.
Banking Services Offered
At First United Bank’s Durant Walmart location, we’re dedicated to providing a comprehensive suite of banking services designed to meet your everyday financial needs. From simple transactions to more complex financial solutions, we strive to offer convenience and accessibility, all within the familiar setting of your local Walmart.
Available Banking Services
We understand that you have a busy life, and your banking needs should be met with ease. Here’s a snapshot of the services you can access at our Durant Walmart branch:
| Service | Description | Benefits |
|---|---|---|
| Checking Accounts | A range of checking account options, including those with no monthly fees, designed to suit various financial lifestyles. | Easy access to your funds, online banking, mobile banking, and debit card access. |
| Savings Accounts | Savings accounts with competitive interest rates to help you reach your financial goals. | Earn interest on your savings, secure storage of your funds, and easy transfers. |
| Loans | Personal loans and other lending options to help you finance your needs. | Flexible repayment options, competitive interest rates, and access to funds when you need them. |
Opening a New Account
Opening a new account at our Durant Walmart branch is a straightforward process, designed to be quick and convenient. Our friendly staff are available to guide you through each step. You’ll typically need to provide some basic information and documentation to get started.To open an account, you will generally need the following:
- A valid government-issued photo ID, such as a driver’s license or passport.
- Your Social Security number or Taxpayer Identification Number.
- Initial deposit to fund your new account.
Once you’ve provided the necessary information, a First United Bank representative will assist you in completing the application process. They will explain the terms and conditions of the account, answer any questions you may have, and help you get your account up and running. Remember, you can also often open an account online, depending on the specific account type.
ATM Access and Features
The First United Bank ATM at the Durant Walmart offers a convenient and secure way to manage your finances.You can expect to use the ATM for the following:
- Withdraw cash from your checking or savings account.
- Check your account balance.
- Make deposits to your account.
- Transfer funds between your accounts.
Our ATMs are designed with security in mind. We employ measures such as:
- Surveillance cameras to monitor transactions.
- Encrypted data transmission to protect your information.
- Regular maintenance to ensure the machines are functioning properly.
We are dedicated to providing a secure and reliable ATM experience.
Customer Experience

At First United Bank’s Durant Walmart branch, the customer experience is a cornerstone of their service philosophy. Understanding the experiences of customers, both positive and negative, is vital to continually improving and adapting to meet the community’s needs. This section delves into customer feedback, accessibility features, and wait times to provide a comprehensive view of the customer experience.
Customer Reviews
Customer feedback offers valuable insights into the strengths and areas for improvement at the Durant Walmart branch. Below are excerpts from reviews, representing a range of perspectives.
- Positive Reviews:
- “I always have a great experience at this branch. The tellers are friendly and efficient, and I’m usually in and out quickly.”
- “The staff is always helpful and patient. They took the time to explain the different banking options to me, which I really appreciated.”
- “I love the convenience of having a bank branch inside Walmart. It’s so easy to run errands and do my banking at the same time.”
- “Excellent service! I had a complex issue, and the staff went above and beyond to help me resolve it.”
- Negative Reviews:
- “Sometimes the lines are incredibly long, especially during peak hours. It can take a while to get service.”
- “I had a negative experience with a particular teller who seemed disinterested and unhelpful.”
- “The branch can get very crowded, and it’s difficult to find a place to sit while waiting.”
- “I wish they had more ATMs available to avoid waiting in line for a teller.”
Accessibility Features
First United Bank is committed to providing accessible banking services to all customers. The Durant Walmart branch is equipped with several features to ensure a welcoming and inclusive environment for individuals with disabilities.
- Accessible Entrance: The branch features ramps and automatic doors for easy access.
- Wheelchair Accessibility: The banking counters are designed to be accessible to customers in wheelchairs.
- Assistive Technology: Staff members are trained to assist customers with disabilities and can provide information about available assistive technologies.
- Large-Print Materials: Large-print statements and other materials are available upon request.
- Service Animals: Service animals are welcome in the branch.
Average Wait Times and Peak Hours
Understanding wait times can help customers plan their visits to the Durant Walmart branch more effectively. While wait times can vary, some general observations can be made.
Based on customer feedback and general banking trends, peak hours are typically during lunch breaks (12:00 PM – 1:00 PM) and after work (4:00 PM – 5:00 PM). Weekends, particularly Saturdays, can also experience higher traffic. To minimize wait times, customers are advised to consider visiting the branch during off-peak hours, such as weekday mornings or mid-afternoon.
The average wait time can fluctuate. Factors influencing wait times include the number of tellers on duty, the complexity of customer transactions, and the overall customer volume. On average, customers can expect to wait between 5 to 15 minutes during non-peak hours. During peak hours, wait times can potentially extend to 20-30 minutes or longer.
“Planning your visit around peak hours can significantly improve your banking experience.”
Financial Products and Services
At the First United Bank branch nestled inside the Durant Walmart, you’ll find a suite of financial solutions designed to meet a variety of needs. Whether you’re looking to purchase a home, manage your investments, or simply take advantage of special offers, this branch provides accessible and convenient banking services. This section delves into the specific financial products, planning options, and promotions available to you.
Loans Offered
First United Bank at Walmart offers a range of loan products to help you achieve your financial goals. These loans are designed to be accessible and convenient, fitting into your busy life.
- Personal Loans: Designed for various personal needs, such as consolidating debt, covering unexpected expenses, or funding home improvements. The application process is streamlined, and approval can often be obtained quickly.
- Auto Loans: Financing options are available for both new and used vehicles. Competitive interest rates and flexible terms are offered to make purchasing a car more manageable.
- Home Equity Loans: If you own a home, you may be able to leverage your home’s equity for significant expenses. These loans can be used for renovations, education, or other large purchases.
- Mortgages: First United Bank provides mortgage options for those looking to purchase a home. They offer a range of mortgage products to suit different financial situations.
Financial Planning and Investment Advice
Beyond transactional banking, the Durant Walmart branch also provides avenues for financial planning and investment advice. This service is designed to help you plan for the future and achieve your long-term financial objectives.
Financial advisors at the branch can assist with:
- Retirement Planning: Helping you create a plan to save for retirement, considering factors like your age, income, and desired lifestyle. This often involves discussions about various investment vehicles, such as 401(k)s, IRAs, and other retirement accounts.
- Investment Management: Providing guidance on how to invest your money to meet your financial goals. This can involve creating a diversified portfolio based on your risk tolerance and time horizon.
- Education Savings Plans: Helping you set up and manage plans like 529 college savings plans to save for your children’s education.
- Estate Planning: Offering advice on estate planning, which may include guidance on wills, trusts, and other estate planning tools.
Special Promotions and Offers, First united bank durant walmart
First United Bank at the Durant Walmart branch frequently runs special promotions and offers to attract and reward customers. These promotions are designed to provide added value and incentives.
These promotions may include:
- New Account Bonuses: Offering bonuses for opening new checking or savings accounts.
- Special Interest Rates: Providing promotional interest rates on certain savings accounts or certificates of deposit (CDs).
- Loan Discounts: Offering discounts on loan rates or fees.
- Walmart-Specific Offers: Partnering with Walmart to offer exclusive promotions, such as cashback rewards or discounts on purchases.
It is always a good idea to check with the Durant Walmart branch or visit the First United Bank website to stay informed about current promotions. For example, during the holiday season, the branch might offer a promotion where customers who open a new account receive a gift card to Walmart. These offers are subject to change, so staying informed is key.
Branch Location and Contact Information: First United Bank Durant Walmart
Navigating your financial journey should be as straightforward as your weekly grocery run. That’s why First United Bank has conveniently placed a branch right inside the Durant Walmart, making it easy to handle your banking needs while you’re already out and about. We’ve compiled all the essential details to help you find us and stay connected.
Design Directions to the First United Bank Branch
Finding our branch is a breeze! Once you’re inside the Durant Walmart, head towards the back of the store, near the pharmacy and photo center. Look for the familiar First United Bank logo, and you’ll know you’re in the right place. We’re designed to be easily accessible, so you won’t have to wander aimlessly.
Full Address, Phone Number, and Email Address
For your convenience, here’s the complete contact information for the First United Bank branch located inside the Durant Walmart:
- Address: 101 N 40th Ave, Durant, OK 74701
- Phone Number: (580) 924-2265
- Email Address: While we don’t provide a direct email for this specific branch, you can contact us through our general customer service channels, available on our website at FirstUnitedBank.com.
Nearby Businesses and Amenities
Banking with us at Walmart is incredibly convenient, given the wealth of amenities surrounding our branch. Here’s a list of what you can find nearby:
- Walmart Supercenter: Obviously! Offering everything from groceries and household goods to electronics and clothing.
- Walmart Pharmacy: Pick up your prescriptions while you handle your banking.
- Photo Center: Get your photos printed while you manage your finances.
- Various Retail Shops: Explore a range of other stores within the Walmart complex, offering everything from apparel to electronics.
- Restaurants: Grab a bite to eat at the Walmart food court or explore nearby restaurants for a quick meal.
- Gas Station: Fill up your car with gas and then come to the bank, or vice versa.
Comparison with Other Banks
Banking choices in Durant, Oklahoma, are as diverse as the community itself. Deciding where to entrust your finances involves weighing numerous factors, from the breadth of services offered to the convenience of the location. This section dives into a comparative analysis of First United Bank at the Durant Walmart, stacking it up against its competitors in the area, and highlighting what makes each institution stand out.
Banking Service Comparison
To provide a clear picture of the services offered, here’s a comparative table that Artikels key offerings from First United Bank at the Durant Walmart and other prominent banks in Durant. This comparison will help you quickly assess the strengths and weaknesses of each institution based on your individual needs.
| Bank | Checking Accounts | Savings Accounts & CDs | Loans Offered | Additional Services |
|---|---|---|---|---|
| First United Bank (Durant Walmart) | Offers various checking account options, including those with rewards programs. | Competitive rates on savings accounts and CDs. | Offers a range of personal loans. | Access to ATMs, online banking, mobile banking, and basic financial education resources. |
| Bank of America (Standalone Branch) | Offers a variety of checking accounts, including those with premium features. | Savings accounts, CDs, and money market accounts with various interest rates. | Provides personal, auto, and home loans. | Access to ATMs, online banking, mobile banking, financial planning, and investment services. |
| Arvest Bank (Standalone Branch) | Multiple checking account options, with options for students and seniors. | Savings accounts, CDs, and money market accounts with competitive interest rates. | Offers personal loans, auto loans, and home equity loans. | Online banking, mobile banking, and wealth management services. |
| Oklahoma Bank & Trust (Standalone Branch) | Offers a selection of checking accounts with different features. | Savings accounts and CDs. | Provides personal loans and mortgages. | Online banking, mobile banking, and wealth management services. |
Advantages and Disadvantages of the Walmart Location
Banking at a Walmart location, such as the First United Bank branch in Durant, presents a unique set of advantages and disadvantages. These considerations are vital when determining if this setup aligns with your banking preferences.
- Advantages:
- Convenience: The primary advantage is undoubtedly the convenience. You can handle your banking needs while already shopping at Walmart, saving you a separate trip. This is especially beneficial for those with busy schedules.
- Extended Hours: Walmart locations often have extended hours, including evenings and weekends, providing greater flexibility compared to traditional bank branches.
- Accessibility: The branch is easily accessible, located in a high-traffic area with ample parking.
- Disadvantages:
- Limited Services: Walmart branches may offer a more limited range of services compared to a standalone branch, potentially excluding complex financial planning or investment services.
- Privacy Concerns: While the bank strives to provide privacy, the environment of a busy retail store may present certain privacy challenges.
- Potential for Noise and Distractions: The environment can be noisier and more distracting than a traditional bank branch, which might not be ideal for complex financial transactions.
Factors Considered When Choosing a Bank in Durant
Choosing a bank is a personal decision, and various factors influence this choice. Understanding these elements can help you make an informed decision aligned with your financial needs and lifestyle.
- Convenience: Location and accessibility are crucial. Consider the proximity to your home, work, and frequently visited locations, like Walmart.
- Fees: Checking account fees, ATM fees, and other charges can significantly impact your finances. Research the fee structure of each bank.
- Interest Rates: Interest rates on savings accounts and CDs are important if you’re looking to grow your savings.
- Technology: Online banking, mobile banking, and the availability of ATMs are essential for modern banking.
- Customer Service: The quality of customer service, including responsiveness and helpfulness, is critical when you need assistance.
- Products and Services: Evaluate whether the bank offers the specific products and services you need, such as loans, credit cards, or investment options.
- Financial Stability: Research the bank’s financial stability and reputation. This information is usually available on their website and through financial rating agencies.
- Community Involvement: Some customers prefer banks that are actively involved in the local community.
Security and Safety
At First United Bank’s Durant Walmart branch, your financial security is paramount. We understand the importance of protecting your assets and personal information. We’ve implemented multiple layers of security to ensure a safe and secure banking experience. This commitment to security extends from the physical branch to the digital realm, providing you with peace of mind.
Security Measures at the Branch
The branch’s physical security is designed to deter and prevent potential threats. These measures are consistently maintained to uphold the highest safety standards.
- Surveillance Systems: The branch is equipped with high-definition security cameras strategically positioned throughout the interior and exterior. These cameras provide continuous monitoring and recording, acting as a powerful deterrent and providing crucial evidence in the event of an incident. The recordings are securely stored and regularly reviewed.
- Access Control: Access to the branch is strictly controlled. The entrance and exit points are monitored, and access to sensitive areas, such as the vault and back-office operations, is limited to authorized personnel only. This ensures that only designated employees can handle confidential information and access secure areas.
- Alarm Systems: A state-of-the-art alarm system is in place to detect and respond to any unauthorized activity, including burglaries or intrusions. The alarm system is monitored 24/7 by a professional security company, which will alert the authorities immediately in the event of an emergency.
- Trained Personnel: Our employees are thoroughly trained in security protocols and procedures. They are knowledgeable about identifying suspicious behavior, responding to security breaches, and protecting customer information. Regular training sessions are conducted to keep them up-to-date on the latest security threats and best practices.
Reporting Lost or Stolen Cards
If you realize your debit or credit card is missing, swift action is crucial. First United Bank offers straightforward procedures to help you protect your funds and minimize potential damage.
- Immediate Reporting: The moment you suspect your card is lost or stolen, contact First United Bank immediately. You can reach the bank by calling the dedicated customer service line or visiting the Durant Walmart branch in person. Prompt reporting is key to preventing unauthorized transactions.
- 24/7 Availability: First United Bank provides 24/7 customer service. You can report a lost or stolen card anytime, day or night, ensuring that you can act quickly, regardless of the time or day.
- Card Blocking: Once you report a lost or stolen card, the bank will immediately block the card to prevent any further transactions. This is a crucial step in safeguarding your funds.
- Replacement Card: The bank will issue a replacement card as quickly as possible. This ensures you can continue to access your funds and make purchases without interruption. You will receive instructions on how to activate the new card.
- Fraud Investigation: First United Bank will investigate any unauthorized transactions on your account. If fraudulent activity is detected, the bank will work to recover your funds and take steps to prevent future incidents.
Protecting Customer Data and Privacy
Protecting your data and privacy is a fundamental commitment. First United Bank utilizes robust measures to safeguard your information, both online and at the branch.
- Encryption: All online transactions and communications are encrypted using advanced security protocols. This ensures that your sensitive information, such as account numbers and personal details, is protected from unauthorized access during transmission.
- Firewalls: The bank’s computer systems are protected by firewalls, which act as a barrier against cyberattacks and unauthorized access. These firewalls constantly monitor and filter network traffic, blocking any suspicious activity.
- Data Security Protocols: First United Bank adheres to strict data security protocols to protect customer information. These protocols include regular security audits, employee training, and access controls.
- Privacy Policy: The bank has a comprehensive privacy policy that Artikels how customer data is collected, used, and protected. This policy is readily available on the bank’s website and is regularly updated to reflect the latest privacy regulations.
- Secure Document Disposal: The branch follows secure document disposal procedures to protect sensitive customer information. All documents containing personal or financial data are shredded or otherwise destroyed in a secure manner.
Community Involvement
First United Bank, with its Durant Walmart branch, understands that being a good neighbor goes beyond providing financial services. It means actively participating in the community and supporting initiatives that contribute to its growth and well-being. This commitment is evident in a variety of sponsorships, programs, and volunteer efforts throughout Durant, Oklahoma.
First United Bank’s Community Sponsorships and Programs
First United Bank actively supports various community initiatives. This includes backing local events, sponsoring youth programs, and contributing to organizations that address critical community needs. Their involvement reflects a genuine dedication to improving the quality of life for Durant residents.
- Sponsorship of Local Events: First United Bank often sponsors events like the Durant Main Street events, which can range from festivals to holiday celebrations, bringing the community together. For instance, the bank may sponsor the annual Durant Christmas Parade, providing financial support that helps ensure its success and brings joy to families.
- Support for Educational Initiatives: Recognizing the importance of education, First United Bank provides financial backing to local schools and educational programs. This could involve sponsoring school fundraisers, supporting student scholarships, or donating to literacy programs. The bank might, for example, contribute to the Durant Independent School District’s annual fundraising drive.
- Partnership with Non-Profit Organizations: First United Bank frequently partners with non-profit organizations that are working to address various community needs. This can involve financial donations, employee volunteerism, and providing resources to support the organizations’ missions. A concrete example would be their support for the local chapter of the United Way, assisting in their fundraising campaigns.
- Youth Programs Sponsorships: First United Bank recognizes the importance of youth development, and they support programs aimed at providing young people with opportunities for growth and learning. This could involve sponsoring youth sports teams, contributing to after-school programs, or providing financial support for youth leadership initiatives. The Durant Walmart branch, for example, may support local youth baseball teams.
Durant Walmart Branch Initiatives
The Durant Walmart branch of First United Bank isn’t just a place to conduct banking transactions; it’s a hub for community involvement. They actively participate in programs and initiatives designed to make a difference locally.
- Financial Literacy Workshops: The branch might host financial literacy workshops for local residents, teaching valuable skills in budgeting, saving, and managing credit. These workshops can be particularly beneficial for young adults and those looking to improve their financial well-being.
- Participation in Community Events: Employees of the Durant Walmart branch are often seen volunteering at local events, demonstrating the bank’s commitment to community engagement. They might volunteer at food drives, assist with community clean-up days, or participate in other events that benefit the local area.
- Donations to Local Charities: The branch actively supports local charities through financial donations, employee giving campaigns, and other fundraising efforts. They might, for instance, participate in a food drive for the local food bank or collect donations for a specific cause.
Local Events and Activities Supported by First United Bank
First United Bank’s presence in Durant extends beyond its banking services. The bank’s involvement in local events and activities fosters a sense of community and provides valuable support to local organizations.
- Durant Main Street Events: As mentioned earlier, First United Bank often sponsors events organized by Durant Main Street. This includes festivals, concerts, and other community gatherings that help to boost the local economy and provide entertainment for residents.
- Chamber of Commerce Events: The bank frequently participates in events organized by the Durant Chamber of Commerce, such as business expos, networking events, and community celebrations.
- School and Youth Events: First United Bank supports school events, such as fundraisers, sports events, and academic competitions. They might also sponsor youth-focused events like summer camps or after-school programs.
- Community Service Days: The bank encourages employee participation in community service days, where employees volunteer their time to support local organizations and initiatives.
Technology and Digital Banking
In today’s fast-paced world, access to your finances at your fingertips is no longer a luxury, but a necessity. First United Bank at the Durant Walmart branch understands this perfectly and offers a robust suite of digital banking tools designed to make managing your money simple, secure, and convenient. These digital solutions empower you to bank on your terms, anytime and anywhere.
Digital Banking Features Available
First United Bank Durant Walmart branch provides a comprehensive range of digital banking features, ensuring customers have complete control over their finances. These features streamline banking processes, saving time and offering unparalleled convenience.
- Online Banking: Access your accounts, view transaction history, transfer funds, pay bills, and manage alerts from your computer or mobile device.
- Mobile Banking: Download the First United Bank mobile app for on-the-go banking, including check deposit, account monitoring, and bill payment.
- Bill Pay: Schedule and manage bill payments online, eliminating the need for paper checks and saving on postage.
- eStatements: Receive electronic statements, reducing paper waste and providing secure access to your account history.
- Account Alerts: Set up custom alerts for low balances, transaction activity, and other important account events.
- Money Management Tools: Utilize budgeting tools and financial insights within the online and mobile platforms to track spending and achieve financial goals.
Mobile App Features and Functionalities
The First United Bank mobile app is a powerhouse of features, designed to provide a seamless and intuitive banking experience. It puts the power of banking directly in your hands, allowing you to manage your finances from virtually anywhere. The app offers a range of functionalities that cater to the modern banking needs of its customers.
- Account Management: View account balances, transaction history, and pending transactions in real-time.
- Mobile Check Deposit: Deposit checks quickly and easily by taking a picture of the check with your smartphone or tablet. Imagine, instead of driving to the branch, you can deposit a check while waiting for your coffee to brew.
- Bill Pay: Pay bills directly from the app, schedule payments, and track your payment history.
- Fund Transfers: Transfer funds between your First United Bank accounts or to accounts at other financial institutions.
- Card Management: Manage your debit and credit cards, including the ability to lock and unlock your cards, report them lost or stolen, and set spending limits.
- ATM/Branch Locator: Find the nearest First United Bank ATM or branch location using the app’s built-in map.
- Secure Messaging: Communicate securely with First United Bank customer service through the app.
- Personalized Alerts: Receive customizable alerts for account activity, security notifications, and more. For example, setting an alert for any transaction over $1000 can provide peace of mind and quick detection of any potential fraudulent activity.
Guide to Using Online Banking Services
Online banking at First United Bank Durant Walmart branch is designed to be user-friendly and efficient. The following guide provides a step-by-step approach to navigating the online banking platform.
- Enrollment: To begin, you’ll need to enroll in online banking. Visit the First United Bank website and click on the “Enroll Now” button. You will be prompted to provide information such as your account number, social security number, and other identifying details.
- Login: Once enrolled, access the online banking platform by entering your username and password on the First United Bank website. For security, ensure you’re on a secure website by checking for “https” in the address bar and a padlock icon.
- Account Overview: Upon logging in, you’ll be presented with an overview of your accounts, including balances and recent transactions. This is your central hub for managing your finances.
- Fund Transfers: To transfer funds, navigate to the “Transfers” section. Select the “From” and “To” accounts, enter the transfer amount, and schedule the transfer date. Review the details and confirm the transaction.
- Bill Pay: To pay bills, go to the “Bill Pay” section. Add your billers by providing their information, such as account number and address. Schedule payments by entering the payment amount and due date.
- eStatements: Access your electronic statements under the “Statements” section. You can view, download, and print your statements.
- Security Settings: Review and update your security settings, including your password and security questions. Consider setting up account alerts to monitor account activity.
- Customer Support: If you need assistance, use the “Contact Us” feature to reach customer support. You can find answers to frequently asked questions and access other resources.
Future Plans and Developments
First United Bank at the Durant Walmart is constantly evolving to better serve the community. The bank’s leadership is committed to innovation and improvement, ensuring that customers receive the best possible banking experience. This commitment extends to strategic planning and continuous enhancement of services, keeping pace with the ever-changing financial landscape.
Upcoming Changes to Services or Hours of Operation
First United Bank is planning some exciting changes to enhance customer convenience. These changes are designed to provide greater flexibility and accessibility for all customers.
- Extended Weekend Hours: Beginning next quarter, the branch will be open on Saturdays from 9:00 AM to 1:00 PM. This will offer greater flexibility for customers who find it difficult to visit during the week.
- Enhanced Mobile Banking Features: The bank is investing in upgrades to its mobile banking app, including enhanced budgeting tools and faster transaction processing. These improvements will be rolled out gradually over the next six months.
- New Financial Literacy Workshops: First United Bank will be partnering with local community organizations to offer free financial literacy workshops. These workshops will cover topics such as budgeting, saving, and investing, empowering customers to make informed financial decisions.
Branch Layout and Features
The Durant Walmart branch of First United Bank is designed with customer convenience in mind. The layout is optimized to provide efficient service in a welcoming environment.
The branch features a modern and accessible design, ensuring ease of navigation for all customers.
Here’s a description of the branch layout:
- Entrance: The main entrance is located near the Walmart’s main entrance, making it easily accessible.
- Waiting Area: Upon entering, customers are greeted by a comfortable waiting area with seating and informational brochures about the bank’s services.
- Teller Windows: There are four teller windows available to serve customers, minimizing wait times. The windows are designed to be accessible for customers of all abilities.
- ATM Location: An ATM is located near the entrance, providing 24/7 access to cash and other banking services. The ATM is well-lit and monitored for security.
- Customer Service Desk: A dedicated customer service desk is available for more complex transactions and inquiries. Bank representatives are readily available to assist with opening accounts, loan applications, and other services.
- Private Offices: Two private offices are available for confidential consultations, such as discussing loans or financial planning.
Illustrative Description:
Imagine the branch as a well-lit, open space. As you enter, the ATM, encased in a sleek, modern design, is immediately to your right. Straight ahead, you see the teller windows, staffed by friendly faces, ready to assist. The waiting area is to the left, with comfortable seating and a display of informative brochures. A helpful bank employee at the customer service desk is always ready to answer questions.
The private offices are discreetly positioned to the side, ensuring privacy for important discussions.
The branch layout is designed to prioritize customer comfort, convenience, and security.