Does Walmart use Google Pay? This seemingly simple question unlocks a fascinating exploration of modern retail, technological evolution, and the ever-shifting landscape of how we pay for things. We’ll embark on a journey through the aisles of Walmart, examining the payment methods currently accepted, from the familiar swipe of a credit card to the emerging world of mobile wallets. Get ready to dive deep into the world of digital transactions, unveiling the intricate dance between retailers and technology giants in a quest to streamline the customer experience.
We’ll unpack the specifics of Walmart’s payment policies, analyze the potential reasons behind their decisions, and compare their proprietary solutions with those offered by tech behemoths like Google. Prepare to have your assumptions challenged, your curiosity piqued, and your understanding of retail payment systems completely transformed. We will be exploring the benefits of Walmart’s own payment solution, Walmart Pay, and compare it with the functionalities of Google Pay, offering a comprehensive view of the payment landscape at Walmart.
From the evolution of payment technology to customer preferences, we’ll uncover the strategies, challenges, and opportunities that shape the future of shopping.
Current Payment Methods at Walmart
Navigating the checkout lanes at Walmart is usually a breeze, thanks to a wide array of payment options designed to cater to every shopper’s preference. From traditional methods to the latest technological advancements, Walmart strives to make the payment process as convenient and efficient as possible. This commitment ensures a smooth shopping experience for everyone.
Standard Payment Methods
Walmart embraces a variety of standard payment methods to accommodate its diverse customer base. These methods are readily available at all checkout lanes, ensuring ease of use for all shoppers.
- Cash: The classic and always-accepted option. Perfect for those who prefer to stick to a budget or simply like the tangibility of cash.
- Credit Cards: A convenient way to pay, Walmart accepts all major credit cards.
- Debit Cards: Directly linked to your bank account, debit cards provide a straightforward payment method.
- Walmart Gift Cards: A dedicated payment method specific to Walmart.
- Checks: Accepted, with certain limitations and requirements, such as a valid form of identification.
Accepted Credit and Debit Cards
Walmart’s acceptance of credit and debit cards is comprehensive, making it easy for customers to utilize their preferred financial tools. The acceptance of various cards is a testament to Walmart’s commitment to customer convenience.
Walmart proudly accepts the following credit and debit cards:
- Visa: A globally recognized and widely used credit and debit card.
- Mastercard: Another globally accepted credit and debit card.
- Discover: A popular credit card option with various rewards programs.
- American Express: Often preferred for its benefits and rewards programs.
- Debit Cards with Visa or Mastercard logos: Essentially, any debit card that runs on the Visa or Mastercard network is accepted.
Mobile Payment Systems
Embracing the digital age, Walmart has integrated mobile payment systems to enhance the checkout experience. This move reflects Walmart’s forward-thinking approach to retail and its dedication to providing cutting-edge convenience.
Walmart currently supports the following mobile payment options:
- Walmart Pay: Walmart’s proprietary mobile payment system, integrated directly into the Walmart app.
- Contactless Payments: Including Apple Pay, Google Pay, and Samsung Pay, which can be used at Walmart checkout lanes that have contactless payment terminals.
Payment Options and Availability
To offer a clear overview of the available payment methods, a comprehensive table is provided below. This table highlights the payment methods, their acceptance status, any specific notes regarding their use, and detailed descriptions of the illustrations.
| Payment Method | Accepted | Notes | Illustration Description |
|---|---|---|---|
| Cash | Yes | Always accepted at all registers. | An illustration depicting a hand holding a stack of U.S. dollar bills. The bills are neatly arranged and show clear details of the currency, symbolizing the straightforward and universal acceptance of cash as a payment method. The background is a simplified, stylized representation of a Walmart checkout lane, with a subtle focus on the cash register. |
| Credit Cards | Yes | All major credit cards are accepted. | The image features a close-up of a credit card being swiped or tapped on a payment terminal. The card displays a generic design with the Visa logo prominently visible. The terminal screen shows a confirmation message, indicating a successful transaction. The lighting is bright and clean, emphasizing the ease and efficiency of credit card payments. |
| Debit Cards | Yes | Debit cards with Visa or Mastercard logos are accepted. | An illustration of a person inserting a debit card into a point-of-sale (POS) terminal. The card shows the Visa logo. The background includes the stylized graphic of a bank or financial institution. The scene conveys a sense of security and ease, reflecting the convenience of using debit cards for purchases. |
| Walmart Gift Cards | Yes | Can be used for full or partial payment. | A detailed depiction of a physical Walmart gift card. The card features the Walmart logo and branding, with a clear indication of its value. The background includes a shopping cart overflowing with groceries, symbolizing the utility of the gift card for purchasing various items. The card is placed on a clean surface, emphasizing its accessibility. |
| Checks | Yes | Acceptance is subject to certain conditions and verification processes. Requires a valid form of identification. | The illustration shows a person writing a check at a Walmart checkout lane. The check is partially visible, with details such as the amount and payee. The cashier is shown checking the customer’s identification. The background includes a stylized representation of the checkout lane, with a focus on the interaction between the customer and the cashier. |
| Walmart Pay | Yes | Integrated within the Walmart app; can be used at any checkout lane. | A smartphone screen displaying the Walmart app with the Walmart Pay feature activated. The app shows the payment method selected and a barcode or QR code ready for scanning. The background is a blurred image of a Walmart store, subtly suggesting the context of the payment. The screen is clear and vibrant, emphasizing the ease of use. |
| Apple Pay | Yes | Available at checkout lanes with contactless payment terminals. | An illustration showing a hand holding an iPhone close to a contactless payment terminal. The iPhone screen displays the Apple Pay interface, with a visual confirmation of the transaction. The terminal shows the contactless payment symbol. The scene is set in a Walmart checkout lane, emphasizing the ease and speed of the transaction. |
| Google Pay | Yes | Available at checkout lanes with contactless payment terminals. | A close-up of a hand holding an Android smartphone near a contactless payment terminal. The phone screen displays the Google Pay interface, with a confirmation of the payment. The terminal displays the contactless payment symbol. The background is a subtle representation of a Walmart checkout lane, with clear details of the payment process. |
| Samsung Pay | Yes | Available at checkout lanes with contactless payment terminals. | The image features a Samsung smartphone held near a contactless payment terminal. The phone screen displays the Samsung Pay interface, showing the selected payment method and transaction details. The terminal shows the contactless payment symbol. The background subtly depicts a Walmart store environment, highlighting the ease and convenience of Samsung Pay. |
Google Pay
Let’s delve into the specifics of Google Pay’s presence within the sprawling retail landscape of Walmart. We’ll uncover the official stance, historical details, and any pronouncements made by the company concerning this popular mobile payment system.
Official Support at Walmart
Understanding Walmart’s position on Google Pay is crucial for shoppers seeking convenient payment options. This section will clarify the current situation and shed light on Walmart’s approach to this digital wallet.Walmart does not currently support Google Pay as a payment method in its stores or online. This has been the case for a significant period, with Walmart choosing to focus on its proprietary payment solution, Walmart Pay, as well as accepting other traditional forms of payment.The exact date Walmart officially
- ended* support for Google Pay is difficult to pinpoint definitively, as it never officially
- began* supporting it in the first place. Instead, Walmart has always prioritized its own mobile payment system, aiming to streamline the checkout process and enhance customer loyalty within its ecosystem.
While there haven’t been numerous public statements specificallyabout* Google Pay, Walmart’s actions speak volumes. The consistent focus on Walmart Pay and the absence of Google Pay integration clearly demonstrate the company’s preferred strategy for mobile payments. This approach is similar to how a seasoned chef carefully selects ingredients, opting for the ones that best complement their signature dishes.
“Walmart is committed to providing our customers with a seamless and secure shopping experience. We continually evaluate our payment options to best meet the needs of our shoppers, and currently, Walmart Pay offers a fast and convenient way to pay in our stores and online.”
Potential Reasons for Non-Support of Google Pay

Walmart’s decision to not support Google Pay isn’t a simple case of oversight. It’s a strategic choice, likely driven by a complex interplay of factors, from technological considerations to business priorities. Let’s delve into some of the potential drivers behind this decision.
Strategic Business Decisions
Walmart, being a retail giant, often prioritizes strategies that maximize its profitability and customer experience within its ecosystem. This can lead to choices that might seem counterintuitive from a purely technological standpoint.
- Walmart’s Proprietary Systems: Walmart has invested heavily in its own payment solutions, like Walmart Pay. They are designed to streamline the checkout process and collect valuable customer data. Embracing Google Pay could potentially dilute the use of Walmart Pay, leading to a loss of control over the customer experience and data collection.
- Negotiating Power: By controlling its payment options, Walmart can negotiate more favorable terms with payment processors. Supporting Google Pay would involve sharing transaction fees with Google, reducing Walmart’s profit margins.
- Customer Loyalty and Data: Walmart Pay allows Walmart to directly engage with customers through its app. This fosters customer loyalty and provides valuable insights into shopping habits. This data can be used to personalize offers, improve marketing, and enhance the overall shopping experience. Integrating Google Pay would mean Google would gain access to more customer transaction data.
Technical Challenges of Integration
Integrating a new payment system, especially one as complex as Google Pay, is not always a seamless process. Several technical hurdles can influence a company’s decision.
- System Compatibility: Walmart’s existing point-of-sale (POS) systems and backend infrastructure might not be fully compatible with Google Pay’s technology. Upgrading these systems can be expensive and time-consuming. This includes ensuring secure transmission of payment data and compliance with industry standards like PCI DSS.
- Security Concerns: Integrating a new payment system requires rigorous security testing to protect against fraud and data breaches. Walmart, being a target for cyberattacks, would need to be absolutely certain that Google Pay’s security protocols meet its stringent requirements.
- Testing and Implementation: Thorough testing is essential to ensure that Google Pay integrates smoothly with all of Walmart’s systems. This includes testing at all store locations and online. The implementation process can be a logistical challenge.
Alternative Mobile Payment Systems
Walmart’s preference for its own payment solution illustrates a trend where retailers leverage proprietary technologies. Other examples highlight this strategy.
- Target: Target has its own Target Circle app, which includes a mobile payment feature. This allows Target to control the customer experience and collect valuable data.
- Starbucks: Starbucks’ mobile app and payment system are deeply integrated into its rewards program. This fosters customer loyalty and provides valuable data. Starbucks uses its own payment method rather than relying on external services like Google Pay.
- Amazon: Amazon’s physical stores, such as Amazon Go and Amazon Fresh, utilize their own payment technologies, often integrated with their Amazon account system. This enhances the shopping experience.
Prioritizing Proprietary Systems
The advantages of a proprietary payment system are substantial.
- Enhanced Customer Experience: Walmart Pay, for example, is integrated into the Walmart app, offering customers a streamlined checkout experience. Customers can scan a QR code at the register, bypassing the need to physically insert a card or use NFC.
- Data Collection and Analysis: Walmart Pay provides Walmart with valuable data on customer shopping habits, allowing for personalized offers and improved marketing campaigns. The data insights enable Walmart to make informed business decisions.
- Reduced Costs: By controlling its payment processing, Walmart can potentially reduce transaction fees and increase profitability. This can result in significant cost savings over time.
- Brand Control: Walmart Pay allows Walmart to maintain greater control over its brand image and customer interactions.
Walmart’s Mobile Payment Solution

Walmart, always striving to enhance the shopping experience, developed its own mobile payment solution: Walmart Pay. This in-house system streamlines the checkout process, offering customers a convenient and secure way to pay for their purchases. Let’s delve into the specifics of Walmart Pay and see how it stacks up against the competition.
Walmart Pay Functionality
Walmart Pay is integrated directly into the Walmart app, acting as a digital wallet. This means no extra apps to download; it’s all within the familiar Walmart interface. To use it, you first need to link a payment method, such as a credit card, debit card, or Walmart gift card, to your Walmart account. Once this is set up, paying is a breeze.
During checkout, you simply scan a QR code displayed at the register with your phone’s camera through the Walmart app. The app then processes the payment using the linked payment method. It’s a quick, easy, and secure process, designed to expedite your shopping trip.
Comparing Walmart Pay to Google Pay
While both Walmart Pay and Google Pay offer mobile payment solutions, they operate differently. Google Pay is a more universal payment platform, designed to work across various retailers and online platforms that accept contactless payments. Walmart Pay, on the other hand, is exclusively for use at Walmart stores and Sam’s Club locations. Google Pay typically utilizes Near Field Communication (NFC) technology, allowing you to tap your phone on a payment terminal.
Walmart Pay relies on scanning a QR code, as previously explained. The key difference lies in the scope: Google Pay offers wider compatibility, while Walmart Pay provides a streamlined, in-app experience within the Walmart ecosystem.
Advantages of Using Walmart Pay
Using Walmart Pay presents several advantages for shoppers. Primarily, it can significantly speed up the checkout process. By bypassing the need to fumble with physical cards or cash, transactions are completed faster, leading to shorter lines and a quicker exit from the store. Additionally, Walmart Pay offers a level of security. All transactions are encrypted, protecting your payment information.
Moreover, Walmart Pay often integrates with other features within the Walmart app, such as access to digital receipts and the ability to track purchase history, providing a more comprehensive shopping experience. Finally, it allows you to manage your payment methods easily within the app.
Steps to Use Walmart Pay at Checkout
To make your next Walmart shopping trip even smoother, follow these simple steps to use Walmart Pay:Before you start, make sure you have the Walmart app downloaded and have linked your preferred payment method.
- Open the Walmart App: Launch the Walmart app on your smartphone.
- Navigate to Walmart Pay: Select the “Walmart Pay” option, typically found within the app’s navigation menu or at the bottom of the screen.
- Scan the QR Code: At the checkout lane, a QR code will be displayed on the payment terminal screen. Use your phone’s camera (through the Walmart app) to scan this code.
- Review and Confirm: The app will display your purchase total and the payment method you’ve selected. Verify the details.
- Complete the Transaction: Confirm the payment. The transaction will be processed, and you’ll receive a digital receipt within the app.
Past and Present Payment Technology Trends
The retail landscape has undergone a dramatic transformation, especially concerning how we pay for things. From clunky cash registers to sleek mobile payments, the evolution has been nothing short of revolutionary. This shift has been driven by a constant pursuit of convenience, security, and efficiency.
Evolution of Payment Technologies in Retail
The history of retail payments is a story of continuous innovation.Before the advent of widespread credit and debit cards, cash was king. Transactions were simple, but slow and prone to human error. The introduction of credit cards in the mid-20th century marked a significant step forward, offering consumers greater purchasing power and retailers a more streamlined process. However, these early systems were still reliant on manual verification and lengthy authorization processes.
Magnetic stripe readers improved efficiency, but security vulnerabilities remained. The late 20th and early 21st centuries saw the rise of debit cards, ATMs, and the internet, further diversifying payment options and introducing electronic funds transfer. The 2000s ushered in the age of contactless payments, with technologies like Near Field Communication (NFC) enabling faster and more convenient transactions. Smartphones, with their integrated NFC capabilities, have become central to this evolution, paving the way for mobile payment systems.
Examples of Mobile Payment Adoption by Major Retailers
Many major retailers have embraced mobile payment systems, offering consumers a variety of options. These implementations demonstrate the growing acceptance and popularity of these technologies.
- Starbucks: Starbucks is a pioneer in mobile payments. Their app allows customers to load funds, scan a barcode to pay, and earn rewards. This integration is seamless and promotes customer loyalty. The Starbucks app’s success showcases the power of a closed-loop mobile payment system tightly integrated with a rewards program.
- Target: Target’s integration of Apple Pay, Google Pay, and their own Target Circle rewards program highlights the retailer’s commitment to providing diverse and convenient payment options. Target’s implementation reflects a broader trend of retailers embracing multiple mobile payment platforms to cater to diverse customer preferences.
- Walmart (Again, for Context): While Walmart doesn’t currently accept Google Pay, its own Walmart Pay system, integrated into its app, allows customers to pay using their phones. This move indicates a strategic focus on mobile payments and the desire to control the customer experience.
Future Trends in Mobile Payments and Impact on Walmart
The future of mobile payments promises even more innovation, with significant implications for retailers like Walmart.
- Biometric Authentication: Fingerprint scanning, facial recognition, and other biometric methods are becoming increasingly common for payment verification, enhancing security and speed. This could mean a future where customers simply glance at a screen or touch a sensor to authorize a transaction.
- Blockchain Technology: Blockchain technology offers the potential for secure and transparent transactions, potentially streamlining supply chains and reducing fraud. While still in its early stages of adoption in retail payments, blockchain could revolutionize how retailers manage financial data.
- Artificial Intelligence (AI): AI can personalize the payment experience, offer customized rewards, and detect fraudulent activity. AI-powered systems could analyze customer spending habits and provide tailored offers, further enhancing customer engagement.
- Impact on Walmart: Walmart will likely need to adapt to these trends to remain competitive. This could involve integrating new payment technologies, enhancing its mobile app, and leveraging data analytics to personalize the customer experience. Walmart’s investment in its own payment infrastructure (Walmart Pay) suggests a strategy of controlled innovation, potentially allowing it to test and implement new technologies at its own pace.
Technological Infrastructure for Payment Processing at Walmart
Walmart’s payment processing infrastructure is a complex system designed to handle a high volume of transactions securely and efficiently.The system likely involves a combination of hardware and software components. This includes point-of-sale (POS) systems at checkout counters, payment gateways that facilitate communication with financial institutions, and secure servers for data storage and processing. Walmart likely utilizes various protocols for payment processing, including EMV (chip card) technology, NFC for contactless payments, and its own proprietary systems like Walmart Pay.
Walmart’s technological infrastructure must meet stringent security standards, including PCI DSS (Payment Card Industry Data Security Standard) compliance, to protect customer financial information.
This is an ongoing process of updates and upgrades to ensure it keeps pace with the evolution of payment technology. This also allows them to maintain a competitive advantage in the retail industry.
Alternatives to Google Pay at Walmart: Does Walmart Use Google Pay

Navigating the checkout lane at Walmart offers a variety of payment options, ensuring a smooth and convenient shopping experience. While Google Pay isn’t supported, several other methods allow you to complete your purchases with ease, catering to different preferences and technological comfort levels. Let’s delve into the alternative payment solutions available.
Alternative Payment Options Available at Walmart
Beyond the familiar options of cash and traditional credit or debit cards, Walmart provides a range of alternative payment methods. This variety ensures that customers can choose the method that best suits their needs, whether they prioritize speed, security, or convenience.
- Walmart Pay: Walmart’s proprietary mobile payment system. It’s integrated directly into the Walmart app, allowing for quick and easy transactions.
- Debit Cards: A standard and widely accepted method.
- Credit Cards: Another universally accepted option, providing flexibility and potential rewards.
- Gift Cards: Walmart gift cards can be used to pay for purchases.
- EBT (Electronic Benefit Transfer): Accepted for eligible purchases, adhering to government regulations.
- Contactless Cards: Cards equipped with NFC (Near Field Communication) technology, allowing for tap-to-pay functionality.
Utilizing Other Digital Wallets at Walmart
While Google Pay isn’t compatible, you can still use other digital wallets at Walmart, offering a similar level of convenience and security. These wallets leverage NFC technology to enable contactless payments, streamlining the checkout process.
The functionality of these digital wallets at Walmart depends on the specific card or payment method added to the wallet. Always confirm the compatibility of your digital wallet and the associated payment method before attempting to use it.
- Apple Pay: Similar to Google Pay, Apple Pay uses NFC technology to allow for contactless payments with iPhones and Apple Watches.
- Samsung Pay: Samsung Pay also utilizes NFC, and in some cases, MST (Magnetic Secure Transmission), to work with a broader range of point-of-sale systems.
Methods for Making Contactless Payments at Walmart
Contactless payments offer a quick and secure way to pay at Walmart. These methods leverage NFC technology, enabling you to simply tap your card or device on the payment terminal. This is a secure method that is widely available.
Contactless payments can offer a streamlined checkout experience. Simply look for the contactless symbol on the payment terminal.
- Contactless Credit and Debit Cards: Cards with the contactless symbol can be tapped on the terminal.
- Apple Pay: Using an iPhone or Apple Watch, you can tap to pay.
- Samsung Pay: Samsung Pay users can tap their device on the terminal.
Comparison of Contactless Payment Methods at Walmart
To better understand the options, here’s a comparison table highlighting the features and benefits of various contactless payment methods accepted at Walmart.
| Payment Method | Features | Benefits |
|---|---|---|
| Contactless Credit/Debit Cards | Uses NFC technology; requires card with contactless symbol. | Fast, secure, and widely accepted; no need to insert or swipe the card. |
| Apple Pay | Works with iPhones and Apple Watches; uses NFC technology; linked to credit or debit cards. | Secure and convenient; eliminates the need to carry physical cards; rewards programs may apply. |
| Samsung Pay | Works with Samsung phones and watches; uses NFC and MST (in some terminals); linked to credit or debit cards. | Offers wider compatibility with payment terminals; secure and convenient; rewards programs may apply. |
Customer Experience and Google Pay
The world of retail is constantly evolving, and at the heart of this evolution lies the customer experience. How customers perceive and interact with payment methods significantly influences their satisfaction and loyalty. The availability, or lack thereof, of options like Google Pay at a major retailer such as Walmart can have a substantial impact on this experience. Let’s delve into how customer perceptions, satisfaction, and feedback are intricately linked to the presence (or absence) of this particular mobile payment solution.
Customer Perceptions and Preferences Regarding Mobile Payments at Walmart
Mobile payments are no longer a futuristic concept; they are a present-day reality, and customers have developed distinct preferences and expectations. Convenience and security are paramount in their considerations.
- Convenience: Customers seek speed and ease of use. They want a seamless checkout experience that minimizes time spent fumbling with cards or cash. Mobile payments, with their tap-to-pay functionality, often deliver this convenience. The ability to quickly and easily complete a transaction is highly valued, particularly in fast-paced environments like Walmart.
- Security: Concerns about data breaches and fraud are significant. Customers prioritize payment methods that offer robust security features. Google Pay, with its tokenization technology, which replaces sensitive card information with a unique digital identifier, offers a perceived level of security that resonates with many.
- Rewards and Incentives: Loyalty programs and rewards are a significant driver of customer behavior. Integration with existing loyalty programs, or the offering of exclusive deals through mobile payment platforms, can sway customer preferences.
- Brand Trust: Customers often place their trust in established brands and technologies. They may feel more comfortable using a payment method associated with a reputable company like Google.
Potential Impact of Google Pay Support on Customer Satisfaction
The presence or absence of Google Pay can directly influence customer satisfaction levels. Its support can lead to positive outcomes, while its absence may result in frustration and negative perceptions.
- Increased Satisfaction: Offering Google Pay can enhance customer satisfaction by providing a convenient, secure, and familiar payment option. This can lead to a more positive overall shopping experience, increasing the likelihood of repeat business.
- Reduced Friction: A lack of support can create friction in the checkout process, especially for customers accustomed to using Google Pay elsewhere. This friction can lead to frustration and a perception of being behind the times.
- Competitive Advantage: Offering a broader range of payment options, including Google Pay, can give Walmart a competitive advantage over retailers that offer fewer options. This can attract customers who prioritize flexibility and choice.
- Missed Opportunities: Not supporting Google Pay may mean missing out on opportunities to engage with tech-savvy customers who prefer digital payment methods.
Customer Feedback (Hypothetical) Regarding Google Pay at Walmart
Customer feedback, both positive and negative, provides valuable insights into the impact of payment options. Consider these hypothetical examples:
- Positive Feedback: “I love using Google Pay everywhere, and it would be awesome if Walmart accepted it. It’s so much faster and safer than using my physical card.”
- Negative Feedback: “I was really disappointed that Walmart doesn’t take Google Pay. I always have my phone with me, and it would make my shopping trips so much easier. I ended up having to dig out my wallet, which was a hassle.”
- Mixed Feedback: “While I appreciate Walmart Pay, I’d still prefer Google Pay. I use Google Pay everywhere else, and it’s just more convenient for me.”
These hypothetical examples highlight the importance of understanding customer needs and preferences regarding payment methods.
Visual Representation of a Customer Using Walmart Pay at a Self-Checkout Kiosk, Does walmart use google pay
Imagine a bustling Walmart self-checkout area. A customer, Sarah, approaches a kiosk. She’s holding a shopping basket filled with groceries.
Sarah scans her items. The touch screen displays the total amount due. She selects the “Walmart Pay” option. The screen prompts her to scan a QR code using her phone.
She opens the Walmart app on her smartphone. The app displays a virtual representation of her Walmart account with associated payment methods. The app’s camera is activated and directed at the QR code on the kiosk screen.
A green checkmark appears on both her phone screen and the kiosk screen, indicating a successful payment. Sarah gathers her bags, smiles, and exits the self-checkout area, the entire process taking less than a minute.
The scene demonstrates a relatively smooth and efficient transaction, highlighting the convenience that mobile payment solutions aim to provide. The image showcases the user interface of the Walmart app and the self-checkout kiosk screen to provide a visualization of the interaction.