dns adguard android not working A Comprehensive Troubleshooting Guide

Ever found yourself staring at a blank screen, frustrated because your ad-blocking superhero, AdGuard, decided to take a vacation on your Android device? The dreaded “dns adguard android not working” scenario is a digital hiccup we’ve all encountered, a frustrating puzzle that demands our attention. Fear not, fellow internet adventurers! This isn’t a techie nightmare; it’s a call to action, a quest to reclaim your ad-free browsing bliss.

We’ll embark on a journey, armed with knowledge and a dash of wit, to vanquish this digital foe and restore your device’s defenses.

From the simple act of a device restart to the more complex art of DNS server configuration, we’ll navigate the treacherous landscape of network settings and app configurations. We’ll delve into the heart of the problem, examining the common culprits and uncovering hidden solutions. Along the way, we’ll learn to speak the language of firewalls, understand the quirks of Wi-Fi routers, and even become fluent in the cryptic messages hidden within AdGuard’s logs.

Consider this your personal training manual, a guide designed to transform you from a frustrated user into a troubleshooting champion, ready to tackle any digital challenge that comes your way.

Table of Contents

Initial Troubleshooting Steps

Dns adguard android not working

When your AdGuard for Android isn’t playing nice, a little digital elbow grease can often get things back on track. Before you start pulling your hair out, let’s go through some fundamental checks to make sure everything’s running smoothly. Think of it as a digital health checkup for your device and the app. These initial steps are the digital equivalent of turning it off and on again – a surprisingly effective solution in many cases.

Restarting Your Android Device and the AdGuard Application

Sometimes, a simple reset is all that’s needed to clear up any glitches. This process ensures a fresh start for your device and its applications, potentially resolving any conflicts or temporary issues.To restart your Android device:

  1. Press and hold the power button.
  2. Select “Restart” or “Reboot” from the options that appear on the screen. The wording might vary slightly depending on your device.
  3. Wait for your device to power off and then back on.

After your device has restarted, it’s time to give AdGuard a reboot as well.To restart the AdGuard application:

  1. Open the AdGuard application.
  2. If the protection is active, toggle the protection switch to “Off”.
  3. Wait a few seconds.
  4. Toggle the protection switch back to “On”.

This simple process refreshes the application’s processes and can resolve temporary issues that might be preventing it from functioning correctly. It’s like giving your software a little digital nudge to wake it up.

Verifying DNS Settings within the AdGuard App on Android

Ensuring your DNS settings are correctly configured is crucial for AdGuard to filter internet traffic effectively. Incorrect settings can prevent the app from functioning as intended, leading to issues with website loading and ad blocking.To verify your DNS settings within the AdGuard app:

  1. Open the AdGuard application.
  2. Tap the “Protection” tab.
  3. Select “DNS filtering”.
  4. Ensure “DNS server” is enabled. You can select from pre-configured DNS servers like AdGuard DNS, or you can choose a custom DNS server.
  5. If using a custom DNS server, double-check that the server address is entered correctly.

A correctly configured DNS server is like a well-charted map for your internet traffic, guiding it to the right destinations and ensuring a smooth online experience. Remember, even a small typo in the DNS server address can throw a wrench into the works.

Incorrect DNS settings can lead to a variety of issues, including slow browsing speeds, inability to access certain websites, and, of course, a failure of ad-blocking features.

Temporarily Disabling Other VPN or Proxy Services

If you’re using another VPN or proxy service alongside AdGuard, it’s possible they might be conflicting with each other. Both services work by routing your internet traffic, and having them both active simultaneously can lead to unpredictable behavior, including AdGuard not functioning properly. It’s like having two chefs trying to cook the same meal – the result is often a bit of a mess.To temporarily disable other VPN or proxy services:

  1. Open your device’s settings.
  2. Navigate to the “Network & Internet” or “Connections” section, depending on your device.
  3. Look for a “VPN” or “Proxy” option.
  4. If any VPN or proxy services are enabled, disable them temporarily.
  5. Restart AdGuard after disabling the other services.

This simple step helps to isolate the issue and determine if the other service is the cause of the problem. If AdGuard starts working correctly after disabling the other service, you’ve identified the culprit. You can then experiment with different configurations or contact the support team of either service to find a solution that allows both to function harmoniously.

Common Causes of the Issue

AdGuard on Android, when not functioning as expected, can be frustrating. Understanding the common culprits behind these issues is the first step toward regaining your secure and ad-free browsing experience. This section delves into the frequently encountered problems that may be preventing AdGuard from working correctly, offering insights into how to identify and resolve them.

Incorrect DNS Server Addresses

The Domain Name System (DNS) acts as the internet’s phonebook, translating website names (like example.com) into numerical IP addresses that your device understands. When AdGuard isn’t filtering properly, the DNS settings are often the source of the problem.AdGuard relies on the correct DNS server addresses to filter your internet traffic. If these addresses are incorrect, AdGuard won’t be able to redirect your traffic through its filtering servers.

This is like trying to send a letter with the wrong postal code; it simply won’t reach its destination.* Incorrect DNS configuration: Ensure that AdGuard’s DNS settings are properly configured. Check the app’s settings for the DNS server addresses and verify that they are correct. These addresses typically begin with numbers like 94.140.14.14 or 94.140.15.15 (AdGuard’s default servers) or other valid DNS server addresses you’ve chosen.

Conflict with system-level DNS

Some Android devices allow for system-level DNS configuration. These settings might override or conflict with AdGuard’s settings. To resolve this, disable the system-level DNS or ensure it’s not interfering with AdGuard’s operation.

DNS leaks

Occasionally, even with AdGuard enabled, your device might still be using your ISP’s DNS servers, leading to DNS leaks. This means your browsing activity is not being filtered by AdGuard.

To prevent DNS leaks, it is crucial to ensure that all DNS queries are routed through AdGuard’s servers.

You can test for DNS leaks using online tools. If leaks are detected, review and adjust your DNS settings within AdGuard.

Potential Impact of Firewall Settings on AdGuard’s Functionality

Firewalls, designed to protect your device from unauthorized network access, can sometimes interfere with AdGuard’s operation. If the firewall is overly restrictive, it may block AdGuard’s ability to filter internet traffic.Firewalls operate by examining network traffic and deciding whether to allow or block it. AdGuard functions by intercepting and modifying network requests, and if the firewall blocks these requests, AdGuard will not work.* Firewall blocking AdGuard’s access: Some firewalls might mistakenly identify AdGuard as a threat and block its access to the internet.

Review your firewall settings and ensure that AdGuard is permitted to access the network. Add AdGuard to the firewall’s “allowed” list.

Conflict with other security apps

Other security applications, such as VPNs or other ad blockers, can also interfere with AdGuard. These applications may compete for network access or block each other’s functions. Disable or uninstall conflicting applications to see if it resolves the issue.

Incorrect firewall configuration

Ensure that your firewall isn’t configured to block specific ports or protocols that AdGuard uses. AdGuard relies on standard internet protocols, and blocking these will prevent it from working correctly. Examine the firewall’s rules and ensure they are not too restrictive.

Role of Mobile Data or Wi-Fi Network Configurations in Causing the Issue

The network you are connected to—whether mobile data or Wi-Fi—can also influence AdGuard’s functionality. Network-specific settings and configurations can create problems.Your network settings determine how your device connects to the internet. If these settings are misconfigured, it can prevent AdGuard from operating correctly. This can range from incorrect proxy settings to restrictions imposed by your mobile carrier or Wi-Fi network administrator.* Mobile data restrictions: Some mobile carriers may restrict the use of VPNs or DNS settings that AdGuard utilizes.

Check with your mobile provider to see if they impose any such restrictions.

Wi-Fi network restrictions

Public Wi-Fi networks or those with strict network policies might block or interfere with AdGuard. These networks may use captive portals or other mechanisms to control internet access, which can prevent AdGuard from functioning.

Proxy settings

If your device is configured to use a proxy server, it could interfere with AdGuard’s operation. AdGuard might not be able to intercept and filter traffic correctly if it’s routed through a proxy server. Disable the proxy settings or configure AdGuard to work with the proxy.

For instance, if you are using a public Wi-Fi network at a coffee shop, the network administrator might have implemented filtering or blocking rules that conflict with AdGuard’s functions.

Network-specific DNS settings

Some Wi-Fi networks may enforce their own DNS settings. These settings can override AdGuard’s DNS settings. In this situation, you may need to disable the Wi-Fi network’s DNS settings or configure AdGuard to work with those settings.

AdGuard App Specific Problems

Sometimes, the issue isn’t with your network or the fundamental principles of DNS; it’s a hiccup within the AdGuard app itself. Let’s delve into some troubleshooting steps specifically targeting the application. Think of it as performing a digital health checkup on your AdGuard.

Checking for App Updates and Bug Fixes

The AdGuard app, like any software, benefits from regular updates. These updates often include bug fixes, performance improvements, and sometimes even new features. Keeping the app up-to-date is crucial for optimal functionality.To check for updates within the AdGuard application itself:* Open the AdGuard app on your Android device.

  • Navigate to the “Settings” section, usually represented by a gear icon.
  • Look for an “About” or “Update” section. The exact wording may vary slightly depending on the app version.
  • Within this section, you should find an option to “Check for Updates” or a similar button. Tap this.
  • The app will then connect to the AdGuard servers and check if a newer version is available.
  • If an update is found, follow the on-screen prompts to download and install it. This usually involves granting the app permission to install.
  • After the update, restart the AdGuard app to ensure all changes are applied.

It’s like getting a software booster shot – protecting you from digital flu! Regularly checking for updates is a good habit. You might be surprised at how often developers release patches to squash pesky bugs.

Clearing the AdGuard App’s Cache and Data

Sometimes, cached data can cause problems. Think of it as digital clutter that needs to be cleared out. Clearing the cache and data can often resolve issues such as the app not starting correctly or filtering not working as expected. This process won’t remove your custom settings, but it will reset the app to a clean state.Here’s how to clear the cache and data:* Open your Android device’s “Settings” app.

  • Tap on “Apps” or “Applications.” The exact wording may vary depending on your device.
  • Find and select “AdGuard” from the list of installed apps.
  • Tap on “Storage.”
  • You will see two options

    “Clear Cache” and “Clear Data.”

  • First, tap on “Clear Cache.” This removes temporary files.
  • If the problem persists, tap on “Clear Data.” This will reset the app to its default settings, but will not affect the settings of your DNS server.

This is a bit like hitting the “reset” button. It often resolves unexpected glitches. Think of the cache as a temporary storage area; if it gets corrupted, it can cause problems.

Common AdGuard App Settings That May Need Adjustment

AdGuard has many settings, and some might need a tweak to ensure it’s working properly. Let’s look at some of the most common ones.Here’s a list of settings to review:* DNS Filtering: Ensure DNS filtering is enabled. This is usually a toggle switch within the “DNS protection” or “Filtering” settings.

DNS Server Selection

Verify that you’ve selected a DNS server. While AdGuard provides its own DNS servers, you can also use custom ones like Cloudflare or Google. The wrong DNS server can lead to connectivity problems.

Filtering Mode

Check the filtering mode. There are usually options like “Local VPN” or “Manual proxy.” The best choice often depends on your network configuration.

HTTPS Filtering

If you are using HTTPS filtering, ensure it is enabled. This can help to filter encrypted traffic. Be aware, this feature might slightly impact performance.

App Filtering

Review the app filtering settings to ensure AdGuard is protecting the apps you want it to. Sometimes, an app might be inadvertently blocked.

Network Settings

Check your network settings to make sure AdGuard is correctly intercepting DNS requests. This may involve configuring a VPN profile.

Advanced Settings

Some advanced settings might interfere with the correct operation of the app. Resetting these settings to default might solve the issue.

Custom Rules

If you have created any custom filtering rules, make sure they are not accidentally blocking the websites or apps you are trying to access.Think of these settings as the control panel for your digital gatekeeper. Making sure each lever and switch is in the right position is key. A small adjustment here or there can make a big difference.

Network Connectivity Issues

Navigating the digital realm hinges on a stable network connection. When AdGuard for Android encounters difficulties, the underlying network’s health is often the culprit. This section delves into diagnosing and resolving network-related problems that might be hindering AdGuard’s functionality, ensuring a smooth and secure online experience.

Testing Internet Connectivity on the Android Device

Before diving into AdGuard-specific troubleshooting, verifying the Android device’s internet access is crucial. A simple connection test can quickly identify if the issue lies with the device’s ability to reach the internet.To test your internet connection, you can employ several straightforward methods:

  • Web Browsing: Open your preferred web browser (Chrome, Firefox, etc.) and attempt to visit a website, such as Google or your favorite news site. If the website loads, your internet connection is likely functioning. If the website fails to load, you’ll see an error message indicating a connectivity problem.
  • App Usage: Launch an app that requires an internet connection, such as a social media app or a streaming service. If the app updates its content or streams media, your internet connection is active. If the app displays an error message or fails to load content, there may be a connectivity issue.
  • Speed Test Apps: Download and run a speed test app (e.g., Speedtest by Ookla) from the Google Play Store. These apps measure your download and upload speeds, as well as your ping (latency). This can provide valuable insights into the performance of your connection. A speed test result that is significantly lower than your subscribed speed or shows high latency may indicate a problem.

  • Ping Test: Use a terminal emulator app (available in the Google Play Store) to perform a ping test. Type the command “ping google.com” (or any other website’s address) and press Enter. If you receive replies, your device can communicate with the internet. If you receive “Request timed out” messages, your device cannot reach the internet.

These simple checks provide a quick assessment of your Android device’s network connectivity, guiding you towards the next steps in troubleshooting.

Checking for Network Restrictions Imposed by the Wi-Fi Router

Your Wi-Fi router acts as the gateway to your internet connection, and it can sometimes impose restrictions that affect AdGuard’s operation. Understanding these potential roadblocks is essential for identifying and resolving connectivity problems.Several router settings could interfere with AdGuard’s functionality:

  • DNS Filtering: Some routers have built-in DNS filtering or parental control features. These features may override AdGuard’s DNS settings, preventing it from filtering ads and tracking. Check your router’s configuration to see if any DNS filtering is enabled and, if so, disable it or configure it to allow AdGuard’s DNS servers.
  • Firewall Settings: Routers often have firewalls that can block specific types of traffic. Ensure that the firewall isn’t blocking the ports used by AdGuard. Check your router’s manual for instructions on how to adjust firewall settings.
  • MAC Address Filtering: MAC address filtering allows you to restrict which devices can connect to your Wi-Fi network. If your device’s MAC address is not on the allowed list, it will not be able to connect to the internet, and thus, AdGuard will not work. Verify that your device’s MAC address is permitted in the router’s settings.
  • Content Filtering/Parental Controls: Many routers include content filtering or parental control features. These can sometimes interfere with AdGuard’s ability to filter ads and trackers. If these features are enabled, temporarily disable them to see if it resolves the issue. If it does, you may need to adjust the settings to allow AdGuard’s functionality.
  • Router Firmware: Outdated router firmware can cause various connectivity problems. Ensure your router’s firmware is up to date by checking for updates in the router’s settings.

Accessing your router’s settings usually involves typing its IP address (often 192.168.1.1 or 192.168.0.1) into a web browser on a device connected to the network. You will then need to enter your router’s username and password. Consult your router’s manual for specific instructions on accessing and configuring its settings.

Diagnosing Problems Related to DNS Resolution at the Network Level

DNS (Domain Name System) resolution is the process of translating domain names (like google.com) into IP addresses, which are necessary for your device to communicate with websites and other online services. Problems with DNS resolution can manifest as slow loading times, website errors, or AdGuard’s inability to filter content effectively.Here are methods to diagnose DNS resolution problems:

  • Checking DNS Servers: Ensure your Android device is using the correct DNS servers. If you are using AdGuard, the device should be configured to use AdGuard’s DNS servers (e.g., 94.140.14.14 and 94.140.15.15). You can typically configure DNS settings in your Wi-Fi network settings or in AdGuard’s app settings.
  • Flushing DNS Cache: The DNS cache stores previously resolved domain names to speed up future lookups. Sometimes, this cache can become corrupted, leading to incorrect resolutions. You can flush the DNS cache on your Android device by using the following methods:
    • Using AdGuard: In the AdGuard app, go to “Settings” -> “Advanced” -> “Low-level settings” and then tap “Clear DNS cache”.
    • Using ADB (Android Debug Bridge): Connect your Android device to your computer via USB, enable USB debugging, and use the following ADB command:

      adb shell pm clear com.android.providers.settings

      This command clears the settings app’s cache, which also clears the DNS cache.

  • Using DNS Lookup Tools: Use online DNS lookup tools or apps to check the DNS resolution for specific domains. These tools will show you the IP address associated with a domain name and the DNS servers being used. This can help you identify if the correct DNS servers are being used and if there are any resolution problems.
  • Testing with Different DNS Servers: Try switching to different DNS servers (e.g., Google’s public DNS at 8.8.8.8 and 8.8.4.4, Cloudflare’s DNS at 1.1.1.1 and 1.0.0.1) to see if it resolves the issue. This can help you determine if the problem is specific to the DNS servers you are currently using. If a different DNS server works, the original server might be experiencing an outage or configuration issue.

  • Network Monitoring Tools: Use network monitoring tools (e.g., Wireshark on a computer connected to the same network) to analyze network traffic and identify DNS-related errors. These tools can capture and analyze network packets, providing detailed information about DNS queries and responses.

By systematically investigating these aspects of network connectivity, you can pinpoint the source of the problem and implement effective solutions to restore AdGuard’s functionality.

DNS Server Configuration

AdGuard officially releases its own DNS service, and it works with ...

Configuring your DNS settings is a crucial step in optimizing your online experience. Choosing the right DNS server can significantly impact your browsing speed, security, and privacy. This section will guide you through the process of selecting and configuring DNS servers, both within AdGuard and on your Android device.

Switching DNS Servers in AdGuard

AdGuard offers a streamlined approach to switching between popular DNS servers. This is particularly useful for quickly testing different options and finding the best performance for your location and needs.To change DNS servers within the AdGuard app:

  1. Open the AdGuard app on your Android device.
  2. Tap the “Protection” tab.
  3. Select “DNS filtering”.
  4. Under “DNS server”, you’ll find a list of pre-configured DNS servers. These typically include options like Cloudflare, Google, and AdGuard’s own servers.
  5. Choose the DNS server you wish to use by tapping on its name. The app will automatically apply the new settings.
  6. You can also add custom DNS servers here by selecting the “Add custom DNS server” option. This allows for even greater flexibility.

This simple process lets you effortlessly experiment with different DNS providers to find the one that best suits your requirements. Remember to test your internet speed and browsing experience after each change to gauge the impact.

Manually Configuring Custom DNS Servers in Android Network Settings

Sometimes, you might want to configure DNS settings at the system level, bypassing AdGuard’s DNS filtering. This can be useful for troubleshooting or when you want to ensure a specific DNS server is always used, regardless of the app’s settings.Here’s how to manually configure custom DNS servers in your Android device’s network settings:

  1. Open the “Settings” app on your Android device.
  2. Tap on “Network & internet” (or a similar option, depending on your device’s manufacturer).
  3. Select “Wi-Fi” or “Mobile network,” depending on which network you want to configure.
  4. Tap and hold on the Wi-Fi network you are connected to, then select “Modify network” or “Advanced options”. For mobile networks, you might need to tap the network name first.
  5. Look for “IP settings” and change it from “DHCP” to “Static.” This will allow you to manually enter the DNS server addresses.
  6. You’ll now see fields for “DNS 1” and “DNS 2.” Enter the IP addresses of your preferred DNS servers. For example:
    • Cloudflare: DNS 1: 1.1.1.1, DNS 2: 1.0.0.1
    • Google Public DNS: DNS 1: 8.8.8.8, DNS 2: 8.8.4.4
  7. Save the settings. You may need to reconnect to the network for the changes to take effect.

This method ensures that your device uses the specified DNS servers for all network traffic, regardless of the applications you use.

Comparison of Popular Public DNS Servers

Choosing the right DNS server involves considering various factors, including speed, security, and privacy. The following table provides a comparison of some popular public DNS servers, highlighting their key features and performance characteristics. The information is based on generally available data and performance metrics.

DNS Server Primary IP Address Features Privacy & Security
Cloudflare 1.1.1.1 Fast, easy to use, and focused on privacy. Offers secure DNS (DNS over HTTPS/TLS). Logs are purged every 24 hours. No IP address logging by default. Offers privacy-focused features.
Google Public DNS 8.8.8.8 Well-established, reliable, and widely used. Known for good performance and stability. Logs IP addresses temporarily for diagnostic purposes. Privacy policy is transparent.
Quad9 9.9.9.9 Focuses on security and blocking malicious websites. Blocks known threats at the DNS level. Blocks access to malicious websites. Offers a no-logging policy, enhancing user privacy.
AdGuard DNS 94.140.14.14 Offers ad blocking and tracking protection at the DNS level. Provides content filtering options. Designed to block ads and trackers. Provides customizable filtering options for enhanced privacy.

This table provides a snapshot of some of the leading DNS providers. Remember that performance can vary depending on your location and internet service provider. It is always a good idea to test different options to find the best fit for your specific needs.

Android System Considerations

Dealing with Android can sometimes feel like navigating a maze, especially when things aren’t working as they should. Understanding the interplay between your Android system and AdGuard is key to ensuring a smooth, ad-free experience. Let’s delve into how your phone’s inner workings might be impacting AdGuard’s performance.

Checking for Android System Updates and Their Potential Impact, Dns adguard android not working

Android updates are like the monthly oil change for your car: essential for optimal performance and security. These updates can introduce new features, fix bugs, and sometimes, inadvertently, mess with other apps.To check for Android system updates:

  1. Open your device’s Settings app.
  2. Scroll down and tap on System or About phone (the wording may vary slightly depending on your device manufacturer).
  3. Look for System update or Software update.
  4. Tap on it. Your device will then check for available updates.
  5. If an update is available, follow the on-screen instructions to download and install it. This usually involves a restart.

After an update, it’s a good idea to restart your device again. Sometimes, a fresh reboot helps settle things down.The impact of Android updates on AdGuard can vary. A recent update might break compatibility with older versions of AdGuard, necessitating an update of AdGuard itself. Conversely, an update could introduce new features that enhance AdGuard’s functionality, or it might inadvertently introduce conflicts that disrupt AdGuard’s operation.

For example, a major Android version upgrade, like moving from Android 12 to Android 13, could alter the way background processes are managed, potentially affecting AdGuard’s ability to run consistently. Always check the AdGuard release notes and community forums after a system update to see if any known issues or recommended solutions exist.

Procedure for Checking Battery Optimization Settings Affecting AdGuard

Android’s battery optimization features are designed to save power by limiting background activity. While this is great for extending battery life, it can sometimes interfere with apps that need to run continuously, like AdGuard. Think of it like a security guard on a night shift who occasionally falls asleep, missing some of the action.To check and adjust battery optimization settings for AdGuard:

  1. Open your device’s Settings app.
  2. Tap on Battery or Battery and device care.
  3. Look for Battery usage or App battery usage.
  4. Find AdGuard in the list of apps. If it’s not immediately visible, you might need to tap on “Show system apps” or a similar option.
  5. Tap on AdGuard.
  6. You should see an option related to battery optimization. This might be labeled as Battery optimization, Background restrictions, or something similar.
  7. Select “Don’t optimize” or “Unrestricted”. This will allow AdGuard to run in the background without being restricted by the system.

After making these changes, monitor AdGuard’s performance. If you’re still experiencing issues, consider also checking AdGuard’s own settings for background operation permissions.

Troubleshooting Issues Related to the Android Device’s Power-Saving Mode

Power-saving modes, also known as battery saver or power-saving mode, are like a strict budget for your phone, prioritizing power conservation over performance. They can significantly impact apps like AdGuard.Here’s how to troubleshoot issues related to power-saving mode:

  1. Disable Power Saving Mode: The simplest solution is to disable power-saving mode entirely. You can usually do this from the quick settings panel (swipe down from the top of your screen) or in the battery settings.
  2. Check AdGuard’s Background Activity: Make sure AdGuard is allowed to run in the background, even when power-saving mode is enabled. Go to your device’s settings, find AdGuard in the app list, and check for options like “Background activity” or “Allow background data usage.”
  3. Exempt AdGuard from Power Saving: Some devices allow you to exempt specific apps from power-saving restrictions. In your battery settings, look for an option to manage app power-saving exceptions and add AdGuard to the list.
  4. Review Power Saving Mode Settings: Carefully examine the settings within your power-saving mode. Some modes might aggressively restrict background processes, which could be the culprit. Consider using a less restrictive power-saving profile or customizing the existing one.

Think of it like this: Power-saving mode is like a traffic light, sometimes turning AdGuard’s “green light” to “red.” By adjusting these settings, you can help AdGuard navigate the system more effectively, even when power-saving mode is active.

Advanced Troubleshooting

Dns adguard android not working

Sometimes, the standard fixes just don’t cut it. When AdGuard for Android stubbornly refuses to play nice, it’s time to roll up our sleeves and delve into the more advanced troubleshooting techniques. This section is for the brave souls, the digital detectives, who aren’t afraid to get their hands dirty to solve the mystery of the malfunctioning DNS.

Analyzing AdGuard Logs

The AdGuard logs are your digital diary, a detailed record of every action, every connection, and every potential hiccup. They are your primary resource when trying to understand why AdGuard isn’t working as expected. Let’s learn how to become a log-reading guru.The AdGuard logs are located within the application itself. Accessing them is generally straightforward, but the exact location can vary slightly depending on the AdGuard version.

Within the app, navigate to the settings, then to the ‘Support’ or ‘Advanced’ section. Look for an option labeled ‘Logs’, ‘Log files’, or something similar.Once you have the logs open, you’ll be confronted with a wall of text. Don’t panic! The key is to look for patterns and errors.

  • Understanding Log Levels: AdGuard logs often use different levels of detail, such as ‘Info’, ‘Warning’, and ‘Error’. ‘Error’ messages are your primary focus. They highlight specific problems the app is encountering. ‘Warning’ messages indicate potential issues that might not be immediately causing problems but could become problematic later. ‘Info’ messages provide general information about the app’s operation.

  • Identifying Error Messages: Scan the logs for s like “error,” “failed,” “blocked,” or specific domain names that are causing issues. For example, if you’re trying to access a website and it’s being blocked, search for the website’s address in the logs.
  • Interpreting Error Codes: Error messages often include codes or numbers. Research these codes. AdGuard’s documentation or online forums often provide explanations for these codes, which can pinpoint the root cause of the problem.
  • Analyzing Connection Attempts: Examine the logs for connection attempts that failed. Are they related to DNS resolution? Do they point to blocked connections? These details are crucial for understanding network issues.
  • Time-Stamping: Pay close attention to timestamps. Correlate the log entries with the times you experienced issues. This can help you identify when the problems began and what actions might have triggered them.

For instance, consider a scenario where you’re unable to access a particular website. You check the logs and find the following entry:

[ERROR] DNS query failed for example.com: timeout

This log entry tells you that the DNS query for “example.com” timed out, which means the DNS server didn’t respond within the allotted time. This could indicate a problem with your DNS server configuration, network connectivity, or the DNS server itself.

Resetting AdGuard Settings

Sometimes, the simplest solution is the best. If your AdGuard configuration has become a tangled mess, a reset can often clear the slate and restore the app to its default, functional state.Resetting AdGuard settings returns the application to its original, out-of-the-box configuration. This means any custom rules, filters, or settings you’ve applied will be removed.Here’s how to reset your AdGuard settings:

  1. Access Settings: Open the AdGuard app and navigate to the settings menu.
  2. Locate Reset Option: Look for an option labeled “Reset Settings,” “Restore Defaults,” or something similar. The exact wording may vary slightly depending on the AdGuard version.
  3. Confirm Reset: The app will likely ask you to confirm your decision. Be sure you understand that this will erase your custom settings. Confirm the reset.
  4. Restart AdGuard: After the reset, the app may prompt you to restart. If not, manually restart AdGuard to ensure the new settings take effect.

Resetting the settings is akin to rebooting your computer; it can fix many underlying issues that are causing AdGuard to malfunction. Remember that you will need to reconfigure your preferred settings after the reset.

Uninstalling and Reinstalling AdGuard

When all else fails, a fresh start is sometimes necessary. Uninstalling and reinstalling AdGuard can resolve issues caused by corrupted files or incorrect installations.Uninstalling and reinstalling ensures a clean slate, removing any potential corruption or conflicts that might be hindering AdGuard’s performance. It’s a simple process, but it can be surprisingly effective.Here’s the process for uninstalling and reinstalling AdGuard on your Android device:

  1. Uninstall AdGuard: There are several ways to uninstall AdGuard:
    • Through the App Drawer: Locate the AdGuard icon in your app drawer, long-press it, and select “Uninstall.”
    • Through Settings: Go to your device’s settings, then to “Apps” or “Application Manager.” Find AdGuard in the list and select “Uninstall.”
  2. Clear Cache and Data (Optional): Before uninstalling, consider clearing the app’s cache and data. This can help remove any residual files that might interfere with the reinstallation. You can do this in the “Apps” or “Application Manager” settings.
  3. Reboot Your Device: Rebooting your device after uninstalling can help ensure that all remnants of the app are cleared.
  4. Download AdGuard: Download the latest version of AdGuard from the official website or a trusted source. Avoid downloading from unofficial sources to minimize the risk of malware.
  5. Install AdGuard: Install the downloaded APK file. You may need to enable “Install from Unknown Sources” in your device’s security settings.
  6. Configure AdGuard: Once installed, open AdGuard and configure your settings. This includes enabling DNS filtering, selecting your preferred DNS server, and customizing your filters.

This process effectively removes and replaces the AdGuard application, often resolving deeper issues that are not addressable through other troubleshooting methods.

Router-Level DNS Configuration: Dns Adguard Android Not Working

Often, the culprit behind DNS woes isn’t your Android device itself, but rather the unsung hero of your home network: your router. Routers act as the gatekeepers of your internet connection, and they have the power to dictate which DNS servers your devices use, potentially overriding your Android’s settings. Let’s delve into how to configure your router and diagnose any interference it might be causing.

Configuring DNS Settings on Your Home Router

Setting up your router’s DNS is usually a straightforward process, though the exact steps vary depending on the manufacturer and model. Accessing your router’s configuration panel typically involves typing its IP address into a web browser. Common IP addresses are 192.168.0.1 or 192.168.1.1. You’ll then be prompted for a username and password; if you haven’t changed them, these are often “admin” and “password” or left blank (but

definitely* change them for security!).

Once logged in, look for a section related to “Network,” “Internet,” “WAN,” or “DNS.” This is where the magic happens. Here’s a general guide:

  • Locate the DNS Settings: Within the router’s configuration, search for a DNS settings area. This might be a dedicated section or part of the WAN/Internet setup.
  • Choose Your DNS Servers: You’ll typically find fields for “Primary DNS” and “Secondary DNS.” This is where you’ll input the DNS server addresses. You can use AdGuard’s DNS servers, Google’s public DNS (8.8.8.8 and 8.8.4.4), Cloudflare’s (1.1.1.1 and 1.0.0.1), or any other provider you prefer. For AdGuard, use their default settings:
  • Primary DNS: 94.140.14.14

    Secondary DNS: 94.140.15.15

  • Save Your Changes: After entering the DNS server addresses, save the settings. Your router will likely restart or require a reboot to apply the changes.
  • Test the Connection: After the router restarts, check if your Android device is using the new DNS servers. You can use a DNS leak test website or app on your Android to verify.

Router Settings Overriding Android DNS Settings

The reason your Android device might not be using the DNS servers you configured in AdGuard is that the router’s settings are taking precedence. When a device connects to a Wi-Fi network, it often automatically adopts the DNS servers specified by the router. This is because the router broadcasts the DNS server information as part of its DHCP (Dynamic Host Configuration Protocol) settings.

This means that even if you’ve set up AdGuard on your phone, the router can still be sending it instructions to use different DNS servers. The router, acting as a central authority, essentially overrules your Android’s direct DNS configurations.

Determining Router Interference with AdGuard

To see if your router is the problem, you need to check which DNS servers your Android device is

actually* using. Here’s how to do it

  • Check AdGuard’s Settings: First, ensure AdGuard is enabled on your Android device and that it’s configured to use the desired DNS servers. Double-check that you haven’t inadvertently disabled AdGuard or made a configuration error.
  • Use a DNS Leak Test: A DNS leak test website or app will reveal the DNS servers your device is currently using. There are many free options available; search for “DNS leak test” online. If the test shows DNS servers other than the ones you set in AdGuard, the router is likely the culprit. For example:
  • Scenario 1: AdGuard working as expected

    AdGuard configured with: 94.140.14.14, 94.140.15.15

    DNS Leak Test Results: 94.140.14.14, 94.140.15.15

    Scenario 2: Router interfering

    AdGuard configured with: 94.140.14.14, 94.140.15.15

    Router configured with: Default ISP DNS servers

    DNS Leak Test Results: ISP’s DNS servers (e.g., 1.2.3.4, 5.6.7.8)

  • Examine Router Configuration: If the DNS leak test reveals that your Android device is using DNS servers different from AdGuard’s settings, the next step is to examine your router’s DNS configuration. Log in to your router’s admin panel and verify which DNS servers are configured.
  • Temporarily Disable Router DNS (if possible): Some routers allow you to disable their DNS settings, effectively forcing connected devices to use the DNS servers they’re configured with directly. This can be a useful test. However, it’s not always available.
  • Reboot Devices: After making changes to your router’s DNS settings, reboot your Android device and the router. This ensures that both devices recognize and implement the new settings.

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