Walmart 12353 FM 1960 A Comprehensive Exploration of the Store.

Walmart 12353 FM 1960 beckons us to embark on a journey, not just of shopping, but of discovery. Imagine stepping into a world where convenience meets a diverse array of goods, all under one roof. This isn’t just a store; it’s a hub of activity, a community gathering spot, and a testament to the ever-evolving landscape of retail. We’ll navigate the bustling aisles, uncovering the secrets of its layout, the treasures within its departments, and the pulse of its operations.

Get ready to explore the heart of this Walmart, where every shelf tells a story, and every customer interaction paints a picture of modern commerce.

We’ll delve into the specifics, from the welcoming entrance with its cart corrals and informative signage to the strategic placement of essentials like fresh produce and frozen delights. We’ll examine the departments, uncovering the range of products from popular brands to exclusive finds, and consider how the pricing stacks up against the competition. Furthermore, we will also explore the services offered, from the convenience of photo processing and pharmacy needs to the ease of auto care, all designed to make your shopping experience as seamless as possible.

We’ll examine how customer service options, such as return policies and self-checkout lanes, work to ensure satisfaction.

Table of Contents

Location Overview

Walmart #12353, nestled at the bustling intersection of FM 1960 and Jones Road in Houston, Texas, offers a significant retail presence within a dynamic commercial landscape. The store’s location provides convenient access for a large segment of the Houston population, and it is a key shopping destination in the area.

Physical Location Description

The Walmart store at 12353 FM 1960 West sits prominently, surrounded by a variety of businesses. Adjacent to the store, one finds a mix of retail outlets, including fast-food restaurants, gas stations, and smaller strip malls housing a variety of service providers. Across FM 1960, the area is characterized by additional retail establishments, medical offices, and residential neighborhoods. Key landmarks near the store include the Jones Road intersection, which is a major traffic artery, and various residential communities.

The physical structure itself is a large, single-story building typical of Walmart’s modern store design, featuring a vast parking area designed to accommodate a high volume of vehicles. The store’s location benefits from its proximity to major roads, ensuring visibility and ease of access for customers.

Accessibility

Accessibility to Walmart #12353 is a key feature, facilitated by its strategic location and well-developed infrastructure.

Road Access: The store is directly accessible from FM 1960, a major thoroughfare in northwest Houston. Jones Road provides another primary access point, intersecting FM 1960 immediately adjacent to the Walmart. Numerous smaller roads and residential streets feed into these main arteries, ensuring easy navigation from various directions.
Public Transportation: While specific bus routes may vary, the area is generally serviced by the Metropolitan Transit Authority of Harris County (METRO). Bus stops are typically located along FM 1960 and Jones Road, providing public transportation options for shoppers. Detailed route information can be found on the METRO website or at local bus stops.
Parking Facilities: The store boasts an extensive parking lot designed to accommodate a high volume of vehicles. The parking area is well-lit and clearly marked, with designated spaces for various types of vehicles, including handicap parking. Cart corrals are strategically placed throughout the parking lot to facilitate the return of shopping carts.

Entrance and Layout Overview

The entrance to Walmart #12353 is designed to welcome customers with efficiency and convenience.

Entrance Design: The main entrance is typically marked by prominent signage, featuring the Walmart logo and branding. Automatic doors provide easy access, and the entrance area is designed to handle high foot traffic.
Cart Corrals: Strategically positioned cart corrals are a key feature of the entrance area, providing customers with a convenient location to return shopping carts. These corrals are regularly maintained to ensure their functionality and cleanliness.
Signage: Clear and visible signage is used throughout the entrance area to direct customers. This includes directional signs, promotional displays, and informational boards. The signage is designed to be easily readable and informative.

Store Layout and Departments

Navigating the aisles of Walmart #12353 on FM 1960 is like embarking on a treasure hunt, albeit one where the “treasure” is everything from fresh produce to the latest electronics. Understanding the store’s layout is key to a successful shopping trip, saving both time and energy. Let’s delve into the organization of this retail giant, ensuring you can quickly find what you need.

Primary Departments

Walmart #12353, like most Walmart locations, is designed to offer a comprehensive shopping experience. The store is divided into several primary departments, each catering to a specific set of needs.

Grocery Section Layout

The grocery section is typically a cornerstone of the Walmart experience. The layout is strategically designed to guide shoppers through various product categories. The goal is to make it easy to find everything needed for a meal, or to replenish household essentials.

Fresh Produce: Usually located near the entrance, showcasing colorful fruits and vegetables to entice customers and set a positive tone for their shopping experience. Think of it as the “welcome mat” of the grocery section.
Dairy and Refrigerated Goods: Often positioned along the back wall or in a dedicated section to maintain optimal temperature control. This placement helps preserve the freshness of items like milk, cheese, and yogurt.
Frozen Foods: Typically found at the end of the grocery aisles or in a separate freezer section. The layout is optimized to maintain the integrity of the frozen products.

Main Services and Locations

Beyond just products, Walmart #12353 offers a range of services designed to enhance the shopping experience. These services are strategically placed throughout the store for convenience.

Photo Processing: Located in the electronics or pharmacy area. Customers can print photos, create custom gifts, and manage their digital memories.
Pharmacy: Usually situated near the front of the store for easy access. Offers prescription filling, over-the-counter medications, and health-related products.
Auto Care Center: Often found at the side of the store, accessible from an exterior entrance. Provides services such as tire changes, oil changes, and other vehicle maintenance needs.

Department Overview Table

To provide a clearer picture of the store’s organization, here’s a table summarizing the key departments, typical products, approximate locations, and special services offered. This table provides a quick reference for navigating the store.

Department Name	Typical Products	Approximate Location	Special Services
Grocery	Fresh produce, dairy, frozen foods, snacks, canned goods, bakery items, meat and seafood.	Front and central part of the store.	Deli, bakery, online grocery pickup.
Electronics	Televisions, computers, tablets, smartphones, video games, accessories.	Near the front or in a dedicated section.	Tech support, product demonstrations.
Apparel	Clothing for men, women, and children, shoes, accessories.	Various areas throughout the store, often near the back.	Fitting rooms, seasonal sales.
Home Goods	Furniture, bedding, kitchenware, home décor, small appliances.	Central and back areas.	Home delivery options.
Health and Beauty	Cosmetics, skincare, hair care, personal care items, vitamins.	Near the pharmacy or in a dedicated aisle.	Pharmacy services, beauty consultations.
Pharmacy	Prescriptions, over-the-counter medications, health and wellness products.	Near the front of the store.	Prescription filling, immunizations, health consultations.
Auto Care Center	Tires, oil, batteries, auto accessories.	External entrance, side of the store.	Tire services, oil changes, battery replacement.

Product Selection and Availability

At Walmart #12353 on FM 1960, you’ll find a comprehensive array of products designed to meet virtually any need, from everyday essentials to seasonal must-haves. This section dives deep into the diverse product selection, highlighting popular brands, exclusive items, and the ever-changing seasonal offerings that keep the shopping experience fresh and exciting. We’ll also examine the competitive pricing landscape, comparing Walmart’s value proposition against other local retailers.

Variety of Products, Brands, and Exclusives

Walmart #12353 offers an extensive selection of merchandise catering to a broad spectrum of customer needs and preferences. From groceries and household goods to electronics, apparel, and sporting equipment, the store strives to be a one-stop shop for everything.

Groceries and Household Essentials: The store boasts a comprehensive grocery section, including fresh produce, meats, dairy products, and pantry staples. A wide range of national brands like Coca-Cola, Kraft, and Tide are readily available. Furthermore, Walmart’s own brand, Great Value, provides affordable alternatives for various grocery and household items, offering significant savings for budget-conscious shoppers.
Electronics and Entertainment: The electronics department offers a diverse selection of products, from televisions and computers to smartphones and gaming consoles. Popular brands like Samsung, Apple, and Sony are well-represented, alongside Walmart’s exclusive partnerships that provide unique product offerings.
Apparel and Footwear: The clothing section caters to all ages and styles, featuring brands like Levi’s, Hanes, and George. The store carries a variety of apparel, including casual wear, activewear, and formal attire.
Exclusive Items: Walmart often partners with brands to offer exclusive products that cannot be found at other retailers. These exclusive items range from limited-edition merchandise to special product bundles, providing unique value to shoppers. For instance, during the holiday season, Walmart might release exclusive toy lines or gift sets that are only available at their stores.

Seasonal Product Offerings

Walmart #12353 adapts its product offerings throughout the year to align with seasonal demands and customer needs. This strategic approach ensures that the store remains relevant and appealing to shoppers, regardless of the time of year.

Back-to-School: During the back-to-school season, Walmart transforms into a hub for students and parents. The store stocks a wide variety of school supplies, including notebooks, pens, backpacks, and lunchboxes. Additionally, clothing, shoes, and electronics such as laptops and tablets are prominently displayed, catering to the needs of students of all ages.
Holidays: The holiday season is a major focus for Walmart, with extensive decorations, gift items, and festive food offerings. The store carries Christmas trees, ornaments, and wrapping paper. It also features a wide selection of gifts, including toys, electronics, and apparel. During Thanksgiving, the store stocks turkeys, stuffing, and all the ingredients for a traditional holiday meal.
Summer: In the summer, Walmart emphasizes outdoor living and recreation. Products such as lawn furniture, grills, swimming pools, and outdoor toys are prominently featured. The store also stocks sunscreen, insect repellent, and other essentials for outdoor activities.
Other Seasonal Events: Beyond the major seasons, Walmart also adjusts its product selection to accommodate other events, such as Valentine’s Day, Easter, and Halloween. The store offers themed decorations, gifts, and food items for each of these occasions, ensuring that shoppers can find everything they need to celebrate.

Comparative Product Pricing Analysis

Walmart’s commitment to low prices is a core part of its value proposition. To understand how Walmart #12353 stacks up against its competitors, a comparative pricing analysis is essential.

A recent survey compared the prices of several common items at Walmart #12353 with those at nearby stores, including Target, Kroger, and local grocery stores. The survey considered both national brands and private-label products, assessing prices across a range of categories, from groceries to household essentials.

The findings indicated that Walmart generally offered competitive prices, particularly on Great Value brand products and frequently purchased items. For example, a gallon of milk, a dozen eggs, and a loaf of bread were consistently priced lower at Walmart than at most of the other stores surveyed. This reinforces Walmart’s position as a value leader.

However, the survey also revealed instances where other stores offered lower prices on specific items, particularly during promotional periods or through loyalty programs. For instance, Target’s RedCard often provides discounts on certain purchases. Kroger’s loyalty card program can also yield savings on groceries. Consumers can optimize their shopping by being aware of these fluctuations and comparing prices before making a purchase.

To illustrate the competitive landscape, consider the following simplified example. Assume a hypothetical shopping basket containing the following items:

Item	Walmart #12353 Price	Competitor Price (Average)
1 Gallon Milk	$3.49	$3.69
1 Dozen Eggs	$2.99	$3.19
Laundry Detergent (50 oz)	$8.97	$9.49
Total	$15.45	$16.37

In this example, Walmart offers a slightly lower total price for the basket of items. The actual pricing will vary based on product choices, current promotions, and other factors.

By understanding the pricing landscape and utilizing price comparison tools, shoppers can make informed decisions and maximize their savings when shopping at Walmart #12353 and other nearby stores.

Customer Service and Amenities: Walmart 12353 Fm 1960

At Walmart 12353 FM 1960, we understand that providing excellent customer service and convenient amenities is paramount to a positive shopping experience. Our goal is to ensure every customer feels valued and supported throughout their visit. We’ve structured our services and facilities to make your shopping trip as smooth and enjoyable as possible.

Customer Service Options

We’ve designed several options to assist you, ensuring a seamless shopping journey. From returns to checkout, our dedicated team is here to help.* Return Policies: We offer a straightforward and customer-friendly return policy. Most items can be returned within 90 days of purchase with a receipt. Electronics have a 30-day return window. Certain items, like gift cards, are non-returnable.

For specific details, please refer to the signs located near the customer service desk or visit our website.

Customer Assistance Desks

Our customer service desks, strategically located near the entrance and exit, are staffed by friendly associates ready to assist with a variety of needs. They can process returns and exchanges, help locate items, provide information about store services, and handle general inquiries.

Self-Checkout Lanes

We provide numerous self-checkout lanes to offer customers a quick and convenient way to pay for their purchases. Our associates are available to assist with any issues or questions that may arise during the self-checkout process. We have also installed scales for produce to streamline the checkout process.

Store Amenities

We strive to create a comfortable and convenient shopping environment by offering a range of amenities designed to enhance your visit.* Restrooms: Clean and well-maintained restrooms are available throughout the store. These are regularly checked and cleaned to ensure a pleasant experience.

Seating Areas

Comfortable seating areas are strategically placed throughout the store, especially near the entrance and in the pharmacy area. These provide a place for customers to rest, wait, or simply take a moment to relax.

Wi-Fi Access

Complimentary Wi-Fi is available throughout the store. You can easily connect to the network and browse the internet, check emails, or access the Walmart app.

Handling Customer Complaints or Feedback

Your feedback is crucial to our ongoing efforts to improve. We have established clear channels for addressing complaints and suggestions.* In-Store Feedback: Customers can speak directly to a manager or associate at the customer service desk. We encourage you to share your concerns immediately, so we can work to resolve them promptly.

Online Feedback

Our website and mobile app provide feedback forms where customers can submit comments, suggestions, and complaints.

Complaint Resolution Process

All complaints are taken seriously and are documented. Our team investigates each complaint thoroughly, aiming to find a solution that satisfies the customer. We strive to respond to all feedback within a reasonable timeframe.

Data-Driven Improvements

We actively analyze customer feedback to identify areas for improvement. For example, if we receive consistent complaints about long checkout lines, we might add more registers or improve the efficiency of our existing checkout processes.

Store Operations and Management

Keeping a massive retail operation like Walmart 12353 FM 1960 running smoothly requires meticulous planning, a dedicated workforce, and a commitment to serving the community. This section delves into the inner workings of the store, from the clock-in times to the community outreach initiatives.

Store Hours and Special Events

Walmart’s operational hours are designed to cater to a wide range of customer schedules. The store typically maintains consistent hours, but adjustments are sometimes necessary.During the regular week, Walmart 12353 FM 1960 generally opens its doors at 6:00 AM and closes at 11:00 PM, providing ample time for customers to shop. However, these hours may vary on certain occasions. For instance:

Holidays: During major holidays such as Christmas Day and Thanksgiving Day, the store might adjust its hours, often opening later or closing earlier to allow employees to spend time with their families. Detailed information about holiday hours is usually posted prominently in the store and on the Walmart website.
Special Events: Events like Black Friday or other promotional sales events can lead to extended hours, sometimes even opening as early as 5:00 AM or staying open later than usual to accommodate the increased customer traffic.
Emergency Situations: In the event of severe weather or other emergencies, store hours may be affected for safety reasons, and any changes will be communicated through local news outlets and the store’s official channels.

Staffing Levels and Employee Roles

The workforce at Walmart 12353 FM 1960 is diverse, encompassing a variety of roles essential for the smooth operation of the store. Staffing levels fluctuate depending on the time of year, day of the week, and specific needs of each department. The roles are structured to ensure that every aspect of the store, from the front entrance to the backroom, is properly managed.The following is a breakdown of common employee roles:

Department Managers: Oversee specific departments like groceries, electronics, or apparel, responsible for inventory management, employee scheduling, and achieving sales targets. They ensure their departments are well-stocked, organized, and staffed appropriately.
Sales Associates: Assist customers with their purchases, provide product information, and maintain the sales floor, ensuring products are correctly priced and displayed. They are the face of the store, providing direct customer service.
Cashiers: Handle transactions at the checkout lanes, processing payments, scanning items, and providing a friendly farewell to customers. Their efficiency is crucial during peak hours.
Stockers: Responsible for receiving, unpacking, and stocking merchandise on shelves. They work behind the scenes to keep the store well-stocked and organized, often working overnight to restock shelves.
Loss Prevention Associates: Monitor the store to prevent theft and ensure the safety of employees and customers. They play a critical role in protecting the store’s assets.
Management Team: Includes store managers, assistant managers, and team leads, responsible for overall store operations, employee training, and ensuring that the store meets its financial goals. They provide leadership and guidance to the entire team.

Community Involvement

The store actively participates in various community initiatives.

“Walmart 12353 FM 1960 is committed to supporting the local community through various programs, including donations to local schools and charities, participation in community events, and partnerships with local organizations to address food insecurity and other critical needs. We believe in being a good neighbor and contributing to the well-being of the area we serve.”

Recent Updates and Changes

The Walmart at 12353 FM 1960 constantly strives to enhance the shopping experience for its valued customers. Recent initiatives reflect a commitment to modernization, offering new services, and providing exciting opportunities for savings and entertainment. The store has undergone several changes designed to improve both its aesthetic appeal and operational efficiency, ultimately creating a more enjoyable and convenient environment for everyone.

Store Renovations and Layout Enhancements, Walmart 12353 fm 1960

The store has seen a series of updates aimed at improving its overall look and feel, and also to streamline the shopping process. These renovations are designed to create a more inviting and user-friendly atmosphere for customers.

Exterior Facelift: The facade of the store has been refreshed with new paint and updated signage, giving it a more modern and welcoming appearance.
Improved Lighting: Energy-efficient LED lighting has been installed throughout the store, providing brighter illumination and reducing energy consumption. This not only enhances visibility but also contributes to a more pleasant shopping environment.
Expanded Grocery Section: The grocery department has been reorganized and expanded to offer a wider selection of fresh produce, meats, and prepared foods. The layout has been optimized to improve traffic flow and make it easier for customers to find what they need.
Updated Checkout Areas: New self-checkout lanes and express checkout options have been added to reduce wait times, providing a faster and more convenient shopping experience, particularly during peak hours.

New Services and Product Offerings

Walmart #12353 is dedicated to providing a diverse range of products and services to meet the evolving needs of its customers. Several new offerings have been introduced to enhance convenience and provide greater value.

Expanded Online Grocery Pickup: The store has enhanced its online grocery pickup service, offering more pickup slots and a streamlined process for picking up online orders. This allows customers to shop from the comfort of their homes and save time.
Pharmacy Enhancements: The pharmacy has been updated with new technology to improve prescription processing and offer a wider range of health and wellness products. This includes an expanded selection of over-the-counter medications and health supplements.
Mobile Phone Services: A dedicated mobile phone kiosk has been added, offering a variety of mobile phone plans, devices, and accessories from leading carriers. This provides customers with a convenient one-stop shop for all their mobile needs.
Specialty Product Sections: The store has introduced dedicated sections for various specialty products, such as organic foods, gluten-free items, and international foods, catering to a wider range of dietary needs and preferences.

Upcoming Events and Promotions

Walmart #12353 is committed to creating an engaging and exciting shopping experience. The store regularly hosts events and promotions to offer customers special deals and opportunities to save.

Back-to-School Event: As the school year approaches, the store will host a Back-to-School event featuring discounts on school supplies, clothing, and electronics. This event provides families with a convenient and affordable way to prepare for the upcoming school year.
Seasonal Sales: Throughout the year, the store will offer seasonal sales on a variety of products, such as holiday decorations, outdoor furniture, and gardening supplies. These sales provide customers with opportunities to purchase items at discounted prices.
Community Events: Walmart #12353 frequently partners with local organizations to host community events, such as health fairs and food drives. These events provide opportunities for customers to connect with the community and support local causes.
Rollback Promotions: The store will continue to offer rollback promotions on various items throughout the year, providing customers with everyday low prices on essential products. These promotions are designed to help customers save money on their shopping needs.

Comparison with Other Walmart Locations

Let’s embark on a comparative journey, examining how Walmart #12353 stacks up against its neighboring counterparts. This analysis will delve into size, product variety, customer experience, and the unique offerings that set this particular location apart. We’ll explore the competitive landscape, providing a clear understanding of what makes this Walmart a distinct shopping destination.

Size, Product Selection, and Customer Experience

Walmart #12353, while a standard Supercenter, presents a shopping experience influenced by its specific location and the demographics it serves. This contrasts with other stores in the area, some of which might be newer or smaller Neighborhood Markets.Consider the product selection. A Supercenter generally boasts a wider array of merchandise, including groceries, apparel, electronics, and home goods. In contrast, a Neighborhood Market focuses primarily on groceries, pharmacy services, and everyday essentials.

Therefore, the sheer volume of choices at #12353 surpasses that of the smaller formats.The customer experience is also influenced by size and layout. Larger stores like #12353 can sometimes feel overwhelming due to the vastness of the space. However, they also offer the convenience of one-stop shopping. Smaller stores, while perhaps less comprehensive, may provide a more intimate and potentially faster shopping experience.

The efficiency of checkout lines and the availability of staff to assist shoppers are critical factors impacting the customer experience at any location.

Services and Amenities Comparison

Comparing the services and amenities offered at Walmart #12353 with those of other nearby stores reveals some interesting differences. Services like the pharmacy, vision center, and auto care center are standard offerings at most Supercenters.Here’s a breakdown:

Pharmacy: All Supercenters and many Neighborhood Markets offer pharmacy services. However, wait times and the availability of specific medications can vary between locations.
Vision Center: This is a common feature at Supercenters, providing eye exams and eyewear. Smaller formats typically do not have this.
Auto Care Center: Walmart #12353, like other Supercenters, likely has an auto care center for basic car maintenance. This is not offered at Neighborhood Markets.
Online Grocery Pickup and Delivery: All locations generally provide this service, though the efficiency of fulfillment and the availability of delivery slots can vary depending on local demand and staffing.
Specialty Services: Some stores may offer unique services like a photo center or a bank branch, though these are not standard across all locations.

The availability of specific amenities, such as public restrooms and seating areas, is also important. While standard, the cleanliness and maintenance of these areas can significantly impact the customer experience.

Unique Features of Walmart #12353

What sets Walmart #12353 apart? This can be attributed to factors such as local market trends, community needs, and any recent store renovations.Here’s what might make it unique:

Local Product Focus: The store might stock a higher percentage of locally sourced products, catering to regional tastes and supporting local businesses. For example, it might offer a specific brand of Texas-made salsa or locally roasted coffee.
Community Partnerships: #12353 could have established strong relationships with local schools or charities, hosting events or providing financial support. A visual example would be a display featuring artwork from a local school.
Store Layout and Design: Recent renovations or a unique store layout could differentiate it from other locations. For instance, the store might have a dedicated section for international foods, reflecting the diverse demographics of the area.
Staff Training and Customer Service: Exceptional customer service can be a key differentiator. If the store invests heavily in staff training, the friendly and helpful attitude of employees will make a significant difference in customer satisfaction.
Technology Integration: Advanced technology, such as interactive kiosks or digital signage, can enhance the shopping experience.

These elements combine to create a distinct identity for Walmart #12353, making it more than just another retail outlet.